Ryan McLean : Slightly Unconventional

Whinging About My New Business Model

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iniartworksmallYesterday I found myself whinging to my wife about how my new business model doesn’t create any emergencies.

Hey, I’m Ryan from Instructions Not Included – podcast about me trying to make a decent living online. Now that I say that, I kind of need to change the catch phrase as I do make a decent living online, but let me think about that and get back to you guys.

But, anyway, I was talking to my wife last night about my new businesses that I run. Which is basically creating content for niche websites.

One of the things that I’ve gotten used to over the last 3 years that I’ve worked online full time, there’s always emergencies with On Property. There’s always something that has gone wrong. There’s a customer who needs a refund. Someone needs a question answered.

Often, throughout the day or even after I finish work, I’ll be checking my email just to make sure there’s someone that’s not really cranky that I need the problem for.

This thing is attached to me. This phone is attached to me. If it’s away from me, I get anxious. I don’t even know what’s on here. Clash Royale, I’ve got my email, I’ve got messages. I’ve got some stats. I don’t know why I get so anxious when it’s away from me, but I do.

I need to separate myself from that phone. I guess that’s part of what this new business model is about. About running niche websites that don’t generate emergencies, that don’t generate customer interactions of any sort – is to free me up to go and live the life that I want to live. So if I want to travel in the van with the kids like I do, then I can.

It’s a hard transition for me because I’m going from full time worker striving to try and make a decent living online. But, I can cut back and I probably should cut back. That’s not an easy transition for me to make in terms of lifestyle business and actually enjoying the benefits of the lifestyle business. I’ve been making conscious goals of myself to be like, “I’m okay doing nothing today.” Which sounds stupid.

We all want to be in this position where we have a lifestyle business or we have financial freedom, but once you get there, it’s like, what do you do with that? I’m not the only one who works really hard and then when you achieve it, you don’t know what to do. Now, I’m really happy with how my niche websites are going.

Something that has been frustrating me is Amazon checks. Amazon, there is a delay between when you earn the money and when you get paid, which I’m not used to because I sell my own products and the day that I sell it is the day that it basically goes into my account.

Now, with Amazon, it’s like 3-month delay before they send a check out to you. A freaking paper check. It’s like this is 1983.

I don’t know why they do that. I hate it. I go down to the bank. The bank almost has no idea what to do with a foreign check. Half an hour in the bank, computer systems always stuff up whenever I need to bank a foreign check. And then, they’re like, “Okay, it’s a $18 processing fee.” Look, that’s fine, you process it. That’s fine.

They’re like, “Oh, now we send it off back to America and so, you’ve got a 20-day holding period on this check before it ends up in your account.” 3 months to get paid from Amazon then another month. 4 months in total. When I finally do go on the road in about 6 months time.

Where are these checks going to go if I don’t have a home address? It is 2016. Checks should not exist anymore. Why are there checks? There’s online banking. There’s Paypal! Just pay me into Paypal. Come on.

So, yeah, that’s where I’m at at the moment. I need to come up with a new tag line for Instructions Not Included because I do make a decent living online. How can I working so much mentally? I feel bad going to the beach. I feel bad going for a surf. Like this TV, okay, not this one in particular because it’s a bit too small and doesn’t play my game properly. But, I have a bunch of old TVs like this one, probably from 1983, and I play a game called Super Smash Brothers Melee. I feel bad playing that game because I feel like I should be working.

I feel bad sometimes spending time with my family because I feel like I should be working even though I actually shouldn’t. I should be embracing the beach, embracing surfing, embracing spending time with my family, stressing less about work. But, for some reason, I can’t seem to do that. That’s kind of what I’m trying to move towards and work out. I need to get better at being happy with where I am. So I’ll work on that and in the meantime, if you want instructions, go and buy some furniture.

If hung around to this point, then you must be a super fan. And for super fans, I have something very special. You just wait there. Wait there one second. I will get the very special thing. How good is this? Nutella. Do they make Nutella in other countries or is this just an Australian thing? As you can see, this has been licked clean. I love Nutella, it is so good. I eat it with a spoon.

My wife puts in on toast, complete waste. Just get a spoon and dig into this thing and it says “I love you” on this one, which I absolutely love. That’s really cool. That’s just a little fun fact about me. The hang you around until the end. Nutella is awesome. Alright guys, peace out.


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If I Started From Scratch Would I Start On Property Again?

iniartworksmallPretend On Property didn’t exist and I was starting from scratch. Would I enter the property space again or sell similar products? The answer is surprising.

Hey guys and welcome to another episode of Instructions Not Included with me, Ryan McLean, as I try and make a decent living online. Now, I am driving at the moment, heading from the Gold Coast to the Sunshine Coast, which is about a 2-hour drive.

I’m going up there to meet with and to spend some time with Ben Everingham who’s my buyer’s agent of choice that I am very closely partnered with. So we’re going to be hanging out, setting up some systems together, doing some videos for the On Property website and stuff like that. So it’s going to be a good day.

I’ve got a drive ahead of me and so I thought I would take the time to record an episode for you guys because it has been a while since I’ve given an update on what’s happening with my business and how I’m moving things forward.

First, let’s talk about On Property. So I’ve been asking myself the question, “If I was starting from scratch, would I start a property website again?” and I’ve also been asking myself the questions, “If I was a brand new start-up and I was deciding to get into the property space, what would I do to be able to generate X amount of income per year?” and I changed the figure based on how I’m feeling or the answer that I want to get.

So I say, if I am starting a brand new start-up today, pretend that On Property doesn’t exist and I want to earn $100,000 a year from this business – that’s the goal of the start-up. What would I do to generate that? Would I go down the path of property tools in which I’m selling low-cost software for property investors? Would I go down the path of selling educational courses? Would I go down the path of being a lead generation tool for people like Ben the buyer’s agent and potentially other people as well? Or would I go down the path of selling my own courses and things like that? I mean, would I go down the path of my membership site where I am showing people properties and things like that?

They’re like the 4 kind of options that I have because it’s what I’ve done. It’s the space that I know. And also, when I look at the property field, I can’t think of anything else that I would want to do because there’s a lot money to be made as a buyer’s agent or there’s a lot of money to be made marketing new build properties because they have huge commissions for them. But in terms of marketing properties, they’re generally overpriced – the new build properties. In terms of being a buyer’s agent, that’s a lot of work that I don’t want to do.

I love creating content. I want to be an education company, not a one-on-one sort of consultancy-type model. So they’re kind of out of the question and so, it just leaves me with kind of the strategies that I’m already using. And so, I just kind of think, “Okay, well, starting from scratch, what would I do?” So, property tools would be out of the question because I looked at the data, it started about a year ago, it’s probably made me about somewhere between $6,000-$10,000 in the space of a year.

Now, that’s not too bad as a little side income, which is what property tools is. But if I was starting a start-up, would I go after that cash flow calculator sort of market? No, I wouldn’t because it’s not going to generate me enough money. I can’t market and scale that at all.

Then, I look at the courses that I created. Okay, I started creating courses about a year ago as well and they’ve made even less money. They sell for about $100 a piece and they’ve made about $3,000 or $3,000-$4,000, something like that. So they’re not really a viable option either because they just don’t sell in enough volume and I have decent volume on my website. We’re talking over 100,000 people a month come to visit my website, which is quite high for an Australian property blog.

You have to remember, Australia only has about a bit over 20 million people, compared to America which has over 300 million people. So you’re talking about a much smaller market. In terms of courses, not something I’d pursue because you really do need to sell the high value courses. You’re talking $2,500 to $6,000 courses in order to make significant money in this industry.

So that leaves me with that lead generation and it leaves me with m membership where I am finding and sharing with people positive cash flow properties. And so, I looked at the revenue for both of those and from Ben, the revenue was roughly around $40,000 in the last 12 months and from my membership site, the revenue was roughly around I think it was $60,000 to maybe $80,000.

I didn’t do hard figures in the last 2 years, so kind of about $40,000 per year each. Though, I know those figures are wrong because I didn’t make $80,000 in the last financial year. So, I don’t know what’s messed up there or what calculations I’m doing wrong, but the takeaway from it is that they’re basically even.

And I was also thinking, well, they kind of serve 2 separate audiences. So my audience in terms of On Property or the product that I sell – the membership site, is really for DIY investors. People who want to go out there, find the properties, research the areas. They want to learn how to do it themselves. And my membership site is great for that. I show them properties, but I don’t help them negotiate, I don’t make decisions for them.

I provide them with the courses that they need to learn how to do different things. I provide them with the cash flow tool as well, so they can go ahead and use that to analyze properties and things like that. So I kind of give them a kit that they need to become a DIY investor in terms of positive cash flow property. But then, Ben’s offering is very different because these are people who don’t want to be DIY. These are people who want someone to hold their hand.

They want someone to lead them, someone to help them. And so, that’s a different market segment, I guess you would say, a different type of customer. And so, it kind of works perfectly that those 2 would be aligned with each other – that I’ve got this audience of general property investors. A portion of them will want to be DIY, which will be my membership site. A portion of them will want the helping hand, which will be recommending people to Ben.

So I guess the answer that I came to when I thought about if I was to start from scratch, what strategy would I take? And it would probably the dual fold strategy in terms of marketing my membership site as well as marketing Ben’s service for people who don’t want to be DIY. So that made me think, “Okay, let’s try and re-vamp On Property.

Let’s try and again bring it back to this membership site concept.” and I was thinking, originally, “Okay, people just want the properties. Maybe I should strip the membership site away and just sell people the properties again.” which is a path that I’ve taken in the past and it kind of works.

I don’t really know, I haven’t tested it enough, but people are happy to sign up just for the properties. But then, I was talking with my wife, Kelly, about it and talking about the different products that I have, talking through all of this. And she made me realize that the properties themselves aren’t just what people need. So people want the properties, yes, that’s probably what most people are paying for. But then, people also want the calculator so that they can calculate those properties or so that they can calculate their own properties.

They also want the courses so that they can learn how to be a better and more confident investor. So, rather than seeing my membership site as all these different things, like you’ve got property listings, you’ve got tools, you’ve got courses, I see my membership site now as one complete package that helps people invest in positive cash flow properties if they want to do it themselves.

Every little bit forms an entire solution to help people find positive cash flow properties and if I only shared the properties with them and I didn’t provide the tools, then I wouldn’t be providing that complete package for people and they wouldn’t be getting everything they need in order to succeed. So it made me realize that, okay, probably not best to break it all up, but probably best to leave it as a membership website.

We also talked about subscription versus on-off payments. We were talking about the comparison between Netflix, you’re paying, in Australia, it’s like $8-$12 a month for Netflix. You’re like, “Yeah, I’m happy to pay that subscription.” Easy to sign up for that because it’s so cheap. You hardly even notice it and you can cancel any time. So when you’re making that decision, it’s not a big decision that you have to make. However, when you’re signing up for something like On Property membership and you’re talking about $300 per year, the thought that goes through people’s minds is very different to that. So they’re thinking, “This is quite a large commitment that I’m making, $300.

I need to think about whether I can afford this now as well as whether I can afford this in 12 months’ time.” So the question is, would it be better to sell it as $300 per year and just get less people, but get them as subscribers or would it be better to sell it as a one-off payment of $300 and then, they just get 12 months access. And at the end of 12 months, they’re not re-charged, but they’ll obviously have an opportunity to sign up again if they want to. And after some discussion, I’ve decided to at least test the fact that it’s just $300, it’s a one-time payment.

And I put myself in the mindset when I’m making business decisions and things like that, if I’m signing up for a subscription that’s a yearly thing, I need to think about that. I need to think about, “Will I be using this product in a year’s time?” I remember there was a product, Countdown Monkey, that was $79 per year. And when I signed up for that, I had to think, “Okay, will I be using this in 1 year’s time or not?” And then, you’ve got to schedule in time to cancel it if you want, so it is a much bigger decision.

Whereas, when there’s software that I purchased, like once I purchased the SEO Yoast Plugin for videos, right, and I think that was the same price. Like $79 or something like that and it came with 12 months of free updates and support. Then, after 12 months, you don’t get any more updates. So it’s in equivalent the same sort of thing that I’m going through and I was like, “Yup, okay. I can purchase that.

I know it’s going to be good for 12 months.” And then, the service didn’t actually end up working for me. It didn’t end up being what I needed. And so, when 12 months came around, I didn’t renew. But the decision to sign up with Yoast versus the decision to sign up with Countdown Monkey was so much easier because you’re just doing a one-off payment, there’s no commitment. And so, I’m hoping that by changing On Property from an annual subscription or a monthly subscription to a one-off payment with 12 months access, that I will gain more members.

I also wanted to change On Property from being a blog that also sell products into a product that also has a blog. So, the membership site is going to be more heavily featured. I’ve created a new sales page which will go on the homepage. And then, the blog will be kind of separate link that people need to click on.

Most people come to the individual pages through the blog, anyway, and return customers are there, but they’re not huge. And so, basically, I wanted people to think On Property – that means positive cash flow properties. So if I want to find positive cash flow properties, I go to On Property. Not, I go to On Property and it’s this property blog/video/podcast and, “Oh, look, they have products as well. Maybe I’ll check them out.”

I want it to be like, okay, this is what On Property is. All the marketing that we do is to support this and that’s to support the membership site. And then, obviously, there’s going to be huge marketing opportunities for recommending Ben through the email list, through the podcast, through the videos, through a whole different variety of sources that we’ve been talking about. It doesn’t distract away from the offering that I’m bringing because there’s so many people who aren’t interested in my offering that may be interested in getting the one-on-one help.

That’s kind of my new strategy for On Property moving forward. If I had the question in mind; Okay, if I wanted to start On Property today or start a property website today with the goal of making $100,000 per year in revenue… Then, it seems feasible now that my membership site could generate half of that. My referrals to Ben could generate the other half of that. And so, combined, they would make $100,000 together. Whereas, individually, I don’t think I could make $100,000 from either of those things. So, that’s cool. I feel like I’ve kind of got clarity on On Property again.

I’ve got some work to do to bring that to the point that I want it, but I’m very excited. And so, a takeaway for you guys with this is to really get rid of the idea of what you have now. So I’ve already built this thing, I’ve already got this traffic. For me, I’ve already got On Property that’s generating. Over 100,000 people a month are coming to that website.

That’s a pretty valuable asset, but if you just strip that all away and say, “Okay, if I was to start today, would I build the same thing or what would I build if I was to start today?” And so, I think doing the same activity for your business could be helpful for you because you can say, okay, get rid of that ‘sunk cost bias’ they call it because I’ve already sunk so much time or so much money into this, I need to keep going with it. Get rid of that and imagine yourself starting from scratch again. Starting brand new from scratch, what would I do?

That’s really helped to get me clarity and hopefully, it helps you give you clarity as well. In terms of other side projects, I was thinking of building on publicspeakingpower.com. I’ve kind of decided against that just because it’s not generating enough revenue and I don’t think it will. My niche website is doing pretty well. I think it made about $100 last month.

It’s probably on-target to make somewhere between $100 and $200 this month. So in terms of that niche website, that’s doing well. And there’s some other niche websites that I want to start as well. So rather than focusing on trying to grow Public Speaking Power into some big website, which is never going to make a lot of money, I’ll just leave it there. It makes like $50 a  month and it pays for itself, so I’ll just leave it there doing its thing and I’ll focus on On Property and I’ll focus on other niche websites that I’m starting as well.

My wife keeps encouraging me to start a review site to review all the things that I love to talk about. Things like microphones and phones and whatever it is I’m buying at the time, you know, tripods, adapters, all these sorts of things. Just a random website where I can talk about different marketing things, different software that’s just product reviews and so, I think I’m going to do that. I kind of did with pelt.co and I kind of do it with pelt.co, but Pelt is, I’ve realized, such a dumb name and it’s taken me so long to realize that.

I always knew Pelt was a dumb name, but I thought if I could make something big enough and exciting enough, then it would take on a life of its own. Just like Google has, but I think, really, at the end of the day, Pelt’s just a dumb name and I probably should’ve never created a website with that name. Oh, well, but anyway, so I’m think of starting a website. Something like Ryan’s reviews or reviewed by Ryan or something like that. There is a Youtube channel called Lachlan Likes A Thing, where this guy does really great reviews on headphones.

I’m not sure if that’s still running, but that sort of concept – that it’s just me, I like this thing. You’re coming because it’s my reviews. It’s not something that I’m going to scale into this big business like The Sweehome or The Wirecutter or something like that. It’s just me reviewing products in my own way. That’s something that’s on the cards, but I haven’t started at the moment.

That’s it for me today, guys. I think I have babbled enough and talked enough. I’ve talked about On Property and what I’m doing with that. I talked about also focusing on niche websites and really just leaving Public Speaking Power there. And I’ve also talked about creating a review site as well. And so, that’s where I’m at in my business. I’m still on the drive. I’ve just got less than 2 hours to go now because I’ve been talking to you guys for about 15 minutes. It’s going to be a good day on the Sunshine Coast.

It’s pretty sunny weather. Nice and warm up here for winter in Australia. It’s going to be a good day that I think we can create some good content with Ben and I think we’re going to strengthen our partnership and hopefully generate a lot of business as a result of this time that we’re spending together.

Hopefully, we’ll get either some coffee or some beer or both because I love coffee and I love beer. So, maybe coffee in the morning when I get there and maybe beer before I go in the arvo. Not too many because I still want to be able to drive. No drink driving, that is a terrible thing. I would never do that. So, yeah. So that’s where I’m at today. I wish you the best of luck in your business and until next time, if you want instructions, go and buy some furniture.


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Finding an Angle and Profit Stream for Melee.co

iniartworksmallThis week I have found myself a unique angle to grow Melee.co as well as a potential profit stream.

Hey guys and welcome to another episode of Instructions Not Included, the podcast about me Ryan McLean as I try and make a decent living online. In terms of my online business On Property which is my main source of revenue, it has been going really well.

My partnership with Ben who’s the buyer’s agent and referring people on to them is generating enough profit for me to get by. It is also building up what I like to call a buffer fund. The way I look at my business account is not how much money I have in there but how many weeks of runway that I have.

I know that my own products basically pay for all of my online expenses plus I’ll probably get a little bit of profit from that. So anything in my bank account is basically runway. It’s basically savings that I’m using to live off so I draw a certain portion of money each week.

Back in December you may remember I actually ran out of money and I didn’t have enough to pay myself what I would normally pay myself each week and so I was slightly behind. Luckily I scraped through and was able to get enough money that I didn’t have to draw from savings. But I’ve slowly been growing up a buffer fund and I’ve now got a buffer fund of about 12 weeks so that is about three months.

In Australia it is kind of coming up to tax time in a couple of months. The end of June is the end of our financial year and so a portion of that will need to go towards tax which means I don’t really have three months buffer fund but at least I have enough money to pay my tax bill which is obviously very important.

I have started a new website because that’s what I do called melee.co. This is a domain name I actually bought exactly a year ago. Well, it’s not exactly a year ago but a year ago this month. I bought it because I was getting into Melee. I found it interesting and I thought maybe I’ll do something in this space in the future if I do become passionate about this game like I thought I would. And lo and behold I have become very passionate about this game and I’ve actually found an avenue to build up this website into something that could potentially be substantial enough to generate some profit and to generate some income for me. I’ve done 15 episodes or something like that.

I started back in March and I was just documenting my journey as a Melee player. If you don’t know what I’m talking about – Super Smash Brothers Melee – it’s a fighting game on GameCube that is quite competitive. So basically the biggest tournament got about two hundred thousand people watching the grand finals. I play this game competitively so I started a website about it called melee.co.

Little over a month ago I started documenting my journey as a player but I did know that this wasn’t going to get many people interested in it. This was more just for me to fulfil my desire to create content about something that I love. Therefore I created this and it basically had no views. I can go ahead and check on YouTube for you if you want to know. I’ve had just over 10 views like the last month. Therefore it is not very many views at all on this channel. And look, I expected that.

I thought this would be something that would be great to document and to look back on over the years. And often I find that when I start in a niche and I am not a hundred percent sure what to do I just start with something and see what happens. So I started this YouTube channel. The stuff was going on the website but I didn’t have the website set up properly. I didn’t have my theme set up. I didn’t have it looking nice or anything like that.

But then the other day not that long ago, it was on Friday the 22nd of April – so a little over a week ago I decided that I’m going to take the next steps (something I’ve been thinking about for a short period of time) and actually start to interview pro players.

This is something that I feel there’s a hole in the market as there are a lot of people out there talking about the top 10 players in the world but there’s basically nobody talking about the top 100 players. And so I thought a good approach for me would be to approach those top 100 players, get interviews with them, interview them, share that and then obviously get those players to share with their audience as well. These are players that are just I guess undeserved in terms of people creating content about them and they have some interesting things to add and benefits to add to the community.

I had this idea a few weeks ago but didn’t really do much with it. I got my virtual assistant who is absolutely awesome – I got her to generate me a list of the top 100 players, their names, what character they play, their Twitter accounts, etc, which was quite easy to get from the website that does the top 100 rankings. So she pulled that.

On Friday I just decided that what I was going to do was to just tweet at some pro players and see if they would be interested in interviewing me. Rather than going from the first player working my way down to the second best, the best, etc, I actually kind of went backwards starting at a hundred, working my way up the list towards number one.

There was one person that I was trying to get on the show that kind of inspired me to start this and kind of inspired the idea of interviewing pro players. I thought I would get him on first as an honour to him so I contacted him through a whole bunch of different methods and he just never responded. So I thought I was going to reach out to these pro players. The chance that they would respond was probably going to be pretty slim to none. So I would contact maybe like a bunch of them and see what the feedback was.

I contacted 13 players thinking maybe one or two would respond to me and lo and behold I had a massive response. And think about this – I was tweeting at these people so I had 140 characters to work with. Not a lot and even less when you take into fact that I had to be at them on Twitter – 130 characters or something like that.

So far I’ve already done two interviews. I’ve got five more lined up. All of the 13 people that I got in contact with I was able to organize seven interviews so that’s more than 50%. I thought I’d get one or two but I got seven and so I’m kind of overwhelmed with how many interviews I need to do. There are quite a lot but it’s good to say this is the response I’m sort of getting and in future I’ll probably contact less people at a time just because the response has been so good and it has been hard to schedule things given the time zone differences between me and these pro players who live in America.

Therefore my avenue is that I’m going to interview pro players. I’ve already done two. Basically we talk about their back story, what got them into the game, how do they practice, how do they get better, what they see for the future and just having a conversation with them about the game. I’ll be contacting them, interviewing them and then I’ll be sharing that through YouTube, the podcast and also on the website. I might even publish it to Twitter.

I’m not actually sure if you can do that or not but everyone who plays this game really connect with each other on Twitter. So that’s something that I need to consider as well. And then hopefully we’ll get the flow-on effect of these players who have been interviewed. As they’ve been featured they would want to share it with their audience and as a result we’ll get some flow-on from that. We’ll see how it goes. This is the avenue that I’m going down to grow my audience.

Also, in terms of profiting from this because this is unique content and because I’m not using copyrighted material, etc, I can make money through YouTube advertising. Therefore this isn’t going to be something that makes me $100,000 per year. However, this is something that I enjoy doing, something that I’m passionate about and the great thing about YouTube is that it’s fairly passive income once it is set up and once we got the episodes there it kind of generates income.

And while I’ve got income coming in from On Property, generating external income, generating more passive income, separating my income just from one side and generating multiple streams of income is a big goal of mine. So if I can do it in this niche that I’m passionate about even if it becomes like $100 a month or something like that I don’t need it to be thousands of dollars but it’s an extra source of revenue for me and it’s something that I’m passionate about.

It may change in the future and I may have product ideas or things like that. I’m not a hundred percent sure but I’m excited about this. I’m having a lot of fun interviewing these players. I’m having a lot of fun creating this new revenue stream.

The niche website that I started has started picking up and getting decent traffic. That’s something I need to work out – how I am going to focus on this niche website as well. I kind of need to get my head around how am I going to run so many different websites because at the moment all my focus is on running On Property or running melee.co but I want to be able to improve all of my websites. I therefore kind of need to get a process down where that becomes easy and I haven’t really worked that out yet. That is something that I’m working towards.

Also, another thing that I wanted to say was I’m doing kind of like an experiment with melee.co.  In a lot of cases a lot of websites, a lot of businesses they try to interview the best people in a space because once you get the best person or the most well-known person it becomes easier to get everyone else.

In the property space, now that I’ve interviewed Steve McKnight it’s easier to get other people. In the Melee space if I interview top players like Armada, Hungrybox, Mango etc, it would then lend their credibility to me to get other players. But I’m interested to see if I do it the other way around – if I interview lower-end players, first of the top 100 if that will I guess encouraged top players to be interviewed by me because I have already interviewed all these other players who aren’t as good as you or aren’t as ranked highly as you maybe I should interview you as well. I wonder how that will go.

I’ll see how it goes because this is an experiment for me but it could be a good approach. At least in this particular space in order to work my way up to the better players and to get them to say yes. I would say, “Look I’ve interviewed all of these people who are lower than you on the rankings but I haven’t interview you yet so maybe I should interview you.”  Again, it’s an experiment. We’ll see what happens.

That’s it from me today guys. That’s what I’ve been working on this week. I hope that you’re having a great week working on your business. Until next time if you want instructions go and buy some furniture.


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#76 Is My Business About To Come Crashing Down?

iniartworksmallThere is a lot of talk about the Australian property market crashing, would that take my business with it and what can I do to help my audience (and stay in business) if that did happen?

Hi guys, Ryan here from Instructions Not Included, the show where I talk about me and my journey to making a decent income online. There’s a lot of different aspects of that I talk about and today I want to chat a little bit about what would happen if my market completely crashed.

If this is your first time tuning in then you may not know but I run a mildly successful website called onproperty.com.au which is an Australian property investing website.

I do a lot of general information, I do a lot of interviews on there and I make money through selling access to my membership site where I find certain types of properties as well as recommending people and referral fees for recommending people to a buyer’s agent who is a friend of mine.

Something that a lot of people have started talking about lately is the potential for an Australian property bubble, an Australian subprime crisis, the big shark, whatever you want to call it there’s a lot of people out there who are now starting to say that the Australian market is a way of a price that it’s got similar markets to what the Japanese market had before it crashed, what the Irish market had before it crashed.

And then there are a lot of people out there who are protecting the crash of the Australian Property market.

This is all speculation at the moment so I don’t know if it’s going to happen. I’m doing research, getting in contact with people, trying to line up interviews so we can talk about this more and understand it more.

I definitely don’t understand this topic enough to say yes the market is overpriced and it’s going to crash.

I recently did a video on just talking about the Australian property bubble and it was me reading through a few articles talking about what I think about it and just kind of talking about it. That video has gone gangbusters as it has done better than almost any other video that I have in that short amount of time.

It’s my number one video for the last 28 days so I’m just going to go into my stats now as I talk to you guys and check this out. It has done way better than I expected it to do. It is just a little video that I created – nothing really serious but it has done a lot of use.

But this is something that I need to think about, it is something that my buyer’s agent friend Ben needs to think about, something that I guess everyone in this industry needs to think about.

What happens if this is true and it is a property bubble? How is that going to affect my business? For me more importantly I’m thinking about well how’s that going to affect the people that follow me and how can I help them? I want to understand this so the people who follow me – my audience I can give them the best insight the best advice as quickly as possible before all of this stuff happens.

If I look at views last 28 days then this has had almost over 2,000 views and it’s about 1,000 views ahead of my second most popular video.

I’m just trying to work out when I actually uploaded it because I don’t even think it’s been out for 28 days. It’s only been out for half of the month and it’s already got almost double the number of views as my second most watched video.

So that’s pretty crazy in terms of lifetime views it’s probably not going to be up there. Because I got videos that have had 12,000 views and stuff like that. But it’s getting out there like within probably two months it’ll be in the top 10 of my most viewed videos ever.

However, this is just something that I need to start thinking about, “What happens if the market crashes?” And this is the really interesting perspective on me, Ryan. Because a lot of business people might be saying, “If market crashes how am I going to protect my business?” Whereas I am so passionate about this topic, I’m so passionate about my community, about the people that I’m helping my thought process goes like this – “If the market crashes yes that’s probably going to affect my business.

I’ll probably be able to scrape through and survive but I’m not too worried about that.

But I think about if the market crashes how is that going to affect my audience and what can I do now to prepare them for this so that they can make money they can exceed if and when the market crashes.”

I think so many people approach business that if this happens how we’re going to protect our business. And I’m thinking about I don’t care about my business, I care about the people who follow me, I care about the legacy that I have, how can I help the people that follow me. And if that means it’s going to affect my business then so be it but I want to help those people.

Therefore that’s something that I’m dealing with at the moment, trying to think about at the moment. Is it something that I think is going to happen in the next year? No, I don’t think it’s going to happen in the next year. But is it something that will probably happen in the future? There’s definitely a possibility out there that this could happen in the future.

I’m not a hundred percent sure how this is going to go down but I definitely wanted to chat about it, put it down in the podcast as part of my documented history that this is something that I’m thinking about, this is something that I want to help my community with and this is something that I think if I start talking about this, start warning people.

Not really warning people but making them aware of it and helping them by saying if this happens here are some things you can do. Then I think that this is the best long-term strategy for my business because that’s going to give me the reputation that I need moving forward.

If I don’t want to exit this market in the next year, if I want to be in this market for the next 5-10 years then my reputation and what I say today matters. Therefore I want to say the best thing with the best knowledge that I have to help my people now no matter how it affects my business. And that’s just the truth of it.

I am trying to be of high integrity as possible with my business and seriously help people. I think in the long run that’s going to be the best decision that I can make.

That is something that I need to think about and as I’m thinking about that as I’m talking about it now I do think this means that other parts of my business I will need to focus on like other niches and things like that. I’ve got other niches like public speaking and I’ve got a niche site that I started.

I also want to start a podcast on home-schooling just for fun. But I definitely need to start thinking about other revenue streams from other websites. This is great because I have been thinking of just spending a couple days a week on On Property anyway as it only really needs a couple of weeks of my time.

I’m working with my virtual assistant to take over more of the admin tasks for On Property so there will be less of those for me to worry about. Therefore I’ll spend more time creating content for the site and then creating content for other websites as well.

I’m getting really passionate about video, about audio and less so about writing so I just think that that’s the future.

I look at my own web habits and I just see myself doing a lot more searching on YouTube rather than on Google now and so YouTube is really my first search engine now and Google is becoming my second search engine except for specific topics where I don’t think I’m going to find the answer on YouTube then I might go to Google. But I’m doing probably more searching on YouTube than on Google or if anything it’s very close to 50/50.

I’m focusing on video a lot and I’ve just invested in a lighting kit and so I spent about $150 or a bit less on a three-point lighting kit. I’ve invested in that and eventually if I can build up enough buffer in my business I will also invest in a DSLR camera and some better audio equipment but that’s potentially down the line and I’m not 100% sure.

That’s where I’m at, at the moment. There could be a market crash in the future, in the near to medium future, probably not next week, probably not in the next year but probably within five years or something. It would-would be a good chance of this sort of thing happening – not a good chance – good chance is the wrong word – there is a chance that this could happen.

It is just something I need to think about, something I need to start preparing for because if it does happen I’m not ready to go back to work for someone else and with the large majority of my income coming from one website I do want to spread that out and spread my risk.

I think I talked about in the last episode but the strategy that I’m moving towards I’m calling it phase two of my business because I’m kind of out of survival phase is that I want security – I want to build up security of income, passivity of income and then I want to improve my production quality and get more production out the door and more videos and things like that. So I’m working on those things – security of income, passivity of income, I should probably add to that diversity of income as well as it is something that I want to work towards.

I’m having a great time in my business. I am doing very well financially but I’m well aware that the world doesn’t stay the same that the world changes, that tomorrow my circumstances could change and I’m trying the best to think about and prepare for that. So you will hear more from me about this topic as I think about it, mull it over and take actions towards it.

I wish you the absolutely the best in your business. Go out there, make a splash in the world, be integrit, help people like I’m trying to help people. And if you want instructions you know what to do – go and buy some furniture.


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#75 Interview With Tom Hunt On Starting A Business and Transparency

iniartworksmallHey guys, Ryan here from Instructions Not Included. And today, I’ve got with me Tom Hunt, who is the creator of Virtual Valley, which is a virtual employee marketplace as well as the podcast 0-$4 Million where he’s documenting his journey.

Very similar to what I’m doing in terms of his business.

Ryan: Hey Tom, thanks for coming on.

Tom: Ryan, it’s a pleasure to be on a very similar podcast, actually, as we were just discussing.

Ryan: Yeah, for those who don’t know you, can you just give us a quick outline of who you are and what your business is?

Tom: Yeah, sure. I’m 26 and I’m from England. Up until I was 22, I couldn’t do anything entrepreneurial.

I was just like the perfect student, I guess, or perfect employee. And then, we started selling male leggings as a joke to try and impress girls, I think. And I just got sort of addicted to selling. Not selling, but helping people and getting money for it. When that happened, when we started selling male leggings…

Ryan: So male leggings, are these like tights?

Tom: Yeah, yeah, they’re like – no, well, they’re not tights. They’re leggings, actually, Ryan.

Ryan: Okay, sorry. I don’t know the difference.

Tom: But they’re leggings for men. There’s whole story behind it. Basically, me and my friend wore tights, actual female tights to a fancy dress party and we looked really good and felt really good.

We were on the bus on the way home, actually, I said to him that we should sell them, but for men. But he was like, yeah, okay, but we’ll do it for leggings.

And then, one week later, we were on this marketplace in East London selling female leggings that we’d bought from eBay and like [inaudible 1:48] drew on a logo that made them male.

And we had this market stall, we had 18 pairs in stock and we were selling them for £15. So it was like $25 Australian dollars, probably, if I got that right? How many do you think we sold?

Ryan: Zero or 18, either.

Tom: Zero. You got it right. Anyway, so we still persevered and then we actually got male leggings designed and made them in China and we started selling them in an e-commerce store. Anyway, so the point of the story is that when we sold those [inaudible 2:25] pairs, I was like, “Yeah, I need to do this and not work in the city of London at my boring job.”

In the last 4 years, maybe similar to you, I’ve built loads of small online businesses and like failed most of them. I’m not saying you failed, but I failed a lot.
Ryan: No, I have. Definitely. A lot of them have just tanked.

Tom: Exactly. But there’s a couple that have stuck and if you should ask where I am now is focusing on the two – with the leggings company and this virtual assistant marketplace that have stuck and kind of working.

Ryan: Yeah. And so, you’ve also started a podcast to document your journey, which is 0-$4 Million. Do you want to talk a little bit about that? And why “0-$4 Million”?

Tom: Yeah. Great question. This is going to be interesting to compare your motives as well, but the motives for us having our podcast serve us value was; a) I don’t have much money. So I need to do content marketing for this platform to start with until we make some more money.

It just so happens that people that would be interested in what we’re doing would also potentially be customers of Virtual Valley, right? So first, content marketing. Second is to network with people like yourself. Third is accountability or myself. And fourth is improve speaking skills. So that’s the reason that we’re doing 0-$4 Million.

I had this goal since I started selling male leggings to sell a business for $1 Million and then, I was talking through some projections with another entrepreneur and he was like, “No. If you hit those projections, you’ll actually be worth $4 Million.” So then, I just changed it to $4 Million.

Ryan: Okay.

Tom: So my question for you is, Ryan, why did you start your podcast?

Ryan: I started my podcast probably out of boredom of my other websites that I was running. I was following a lot of business podcasts and things like that. And the StartUp Podcast, which I found really interesting and I thought…

Tom: Oh, the StartUp Podcast is so good, isn’t it?

Ryan: Yeah, so good. But then, they’re venture-backed and everything and I thought, you know, I’m not wanting to go down that path. That’s not my ambitions and so, I thought, you know what – it was kind of two-fold.

I wanted to document my own journey to look back on later in life because you just forget so much. And then also, boredom out of wanting to do something different than just talk about property, which is my most successful website. It was kind of like those two things, as well as, just a bit of fun for me. It’s always good to improve my speaking skills and things like that, which I want to do.

Tom: Exactly. And it’s not actually that hard. To promote this marketplace, I spend a lot of time doing guest blog posts. And so, by going on finding people’s blogs to write a blog post for, it takes like 6 hours, right? If you have a podcast, you can then speak to your podcast friends and you could jump on each other’s podcast, like semi-promotional point-of-view.

You just sit here and chatting, right? You can produce good content for people. Still adding value, but with less time investment.

Ryan: Yeah. Well, it takes an hour to record a podcast or something like that versus 6 hours to write a guest post and it’s so much more “intimate” is the wrong word. You get to know people better, you build trust better.

I get a lot more hits to my website in terms of blog traffic, but then in terms of the best customers of mine and the people that actually drive my business in terms of monetary value are generally people who either listen to my podcast or who watch me on Youtube. And I think it has something to do with just the fact that you build trust there even though that’s way less a traffic driver than the website itself.

Tom: Yeah. Can I ask about tracking? Sorry, I’m sort of hijacking this interview. But tracking leads from podcast, have you been able to do that effectively?

Ryan: Not really. You can track them so you can send people to a unique URL. So you go to ryanmclean.net/podcast or /freebie or you’d name it whatever you want. But you only give out that link to people on the podcast. And so, there’s a special offer through that and they go to that link, then you can track that.

Alternatively, like my main business driver of my property site now is buyer’s agent. So, requesting people to someone who will help them buy a property. So he asks those sorts of questions, like, “How did you find out about me?” and they’re like, “Oh, I found out about you through Ryan’s podcast.” etc. And so, that’s how I kind of made that assumption, but I don’t have hard numbers to back that. But just from the discussions that we have with the customers.

A large portion of them come from the podcast. And seeing as my web traffic to my website numbers would outrank my podcast and video views by – it’d be at least double, or maybe three times the amount to the website, to written content versus to audio or video content. But we’re getting probably more than half of people are coming through the podcast or video.

Tom: Which is what matters, right? The website views is just more a vanity metric.

Ryan: Yeah. Well, that’s the thing. You don’t really care. At the beginning you care how many people visit your website. I had a goal, originally, to get 30,000 people a month to my website, which is quite good for an Australian property blog.

You care about that in the beginning and you aim for that. Now, I get 2.000-3,000 a day. So we’re talking like 100,000 visitors a month to the website. I don’t even track it anymore. It’s just kind of like, am I creating the content I want to create? Am I driving the business forward and earning enough to get by?

Tom: Yeah.

Ryan: So let’s talk about Virtual Valley, which is a marketplace for virtual assistants. What caused you to start that and what gap did you think there was in the marketplace over things like oDesk, which is now Upwork or the other sites that are out there? What is it? There’s the Virtual Staff Finder as well.
Tom: All awesome sites.

We’re going to have to go back to the journey as well, back to the male leggings days. When we started the e-commerce site, I was in the corporate world and I was working in project management and I was working in outsourcing. We also had a virtual assistant that manage the admin and customer service for the leggings site. So we can just focus on selling and designing leggings, which is what we really like doing.

Ryan: Can I just ask you, how many leggings are you selling through this site or were you selling?

Tom: Year 1, 2013, 150 units. Year 2, 450 units. Year 3, so last year, 850. This year, we’ll probably sell 1,000 and we’ve increased prices. So it started like a side project that just me and my 2 best friends run with a couple of hours a week. So it’s not serious, but maybe we’ll all leave our jobs and [inaudible 9:52] and focus on male leggings, see what happens.

Ryan: Well, it’s definitely a very niche market. It’s amazing that you can sell 1,000 units of male leggings.

Tom: It is. Yeah. We started off trying to re-define male fashion, but now, we just sell them to people that do yoga. Anyway, picture this. I’m stuck in the corporate world. I’m selling a few pairs of male leggings a week. Obviously, not enough money leave. I needed to build a business that would enable me to leave the corporate world within a year. I wanted to leave within year.

I decided to take the service that we had with our virtual assistant and offer that to other startups in London and charge double the salary and be the middle man and use my consulting skills and project management and outsourcing skills to help them make it all work. So I did that and it was awesome.

I left the corporate world, but when we scaled to 6 clients, I was spending all my time working in their systems and not on mine. So I stopped marketing and delivering that and build this marketplace. I thought when I was spending time hiring virtual assistants for that first business, it was basically too time consuming and I was having to do a lot of admin to hire these people to do my admin or to do other people’s admin.

So the goal of Virtual Valley is really to just reduce all of the admin you have to do around outsourcing your admin, if that makes sense.

So there’s other services that you mentioned, like Upwork. If you go to Upwork, yeah, amazing platform. But you have to scour through the database of 200,000 freelancers and it takes time. While Virtual Staff Finder, again, amazing service where you pay for them to give you a virtual assistant. But then after that, you have to spend time managing them and you have spend time working how to pay them. With Virtual Valley, we have a curated database, which means that you can come on and hire someone really quickly – within 5 minutes or 7 clicks.

We have screenshots that you can look to check what they’re working and then the payment’s automatic. It’s just saving that time around outsourcing your admin, is basically what we do.

Ryan: Okay. So is it like a curated version of Upwork then? So you’ve got a higher quality staff on there.

Tom: You got it. “Curated version”, that is the differentiating factor from Upwork.

Ryan: I’ve hired people through Upwork before. I’ve hired transcribers. My virtual assistant, I actually found her originally through there. And now, she works for me. But yeah, there’s a lot of people who just aren’t very good on there. I remember I went to hire a transcriber for videos or my podcast. I had a little test in there and it’s just like, “Just transcribe the first 10 words of this video.” and I left a link to Youtube. And seriously, 90% of people couldn’t even do that. The first 10 words.

It was only 10 words. They would try and they would just make all these mistakes. I didn’t choose a super difficult 10 words. So I can see the issue there in terms of Upwork and I wouldn’t want to really go back there to hire someone because I know how much effort it’s going to be.

Tom: You have a good point that you’re making, but I don’t think if we’re going to be able to sell this marketplace for the $4 Million as you see on the podcast there. Having the curated version of Upwork is really differentiated enough? Because ultimately, I’m going to want to sell it to Upwork or someone like Upwork. And if all we have is built like a clone of them, then they probably not going to want to buy.

So this is the reason – I talked about this a lot on the podcast, actually, probably too much – is because I built this platform which is freelancers that I’ve just paid to build this spec. What I’m doing now, now we have some revenue and I’ve proven that I can build something and that people are interested in this service, is bring on a technical co-founder. I’ll give him up to 30% – him or her, up to 30%. And we’ll work to build something that’s truly differentiated from Upwork.

I’m not 100% sure what that is now. But we have the baseline of marketing and customers and feedback to do that now. That’s the plan for the next 6 months.

Ryan: So, is what you’ve done so far kind of like the minimum viable product that they talk about on laying startup?

Tom: Pretty much. Pretty much, yeah.

Ryan: So how did you or how do you curate people? Say I want to go to hire your services, how do I know that people on there are going to be good?

Tom: Here’s an interesting piece of content marketing, I designed this recruitment process based on a book called Topgrading by Brad Smart. All of the best companies uses Topgrading principles, apparently. So I designed the whole recruitment process. For 2 to 3 months before we launched the platform, we were recruiting.

I then posted this process on my blog, right? So I’m actually telling everybody how to go away and find your own virtual assistant, but the process is quite long and complicated so it’s sort of like innately saying, “You can go do this thing that’s really long complicated or you can click this link and go into our database and find someone.”

To answer your question, how do I prove that they’re good? I don’t really prove that they’re good. I show the recruitment process and then you go and try it. Because it’s free to go in and hire someone. You just get charged like all the time is tracked and you’re automatically charged to your PayPal account. If you feel that they’re not good, you’re going to lose $10.

Ryan: Yup. I find the same thing in my business. I originally wanted to teach people how to find positive cash flow properties. That was what drove me to start my website. And then I teach them how to find it and I kind of did this little add-on thing where I would go out and find a few properties and share them with my members. And then everyone just wanted that.

No one wanted to find them themselves. And now, even with the buyer’s agents that I’m working with, we recently ran a webinar, we basically went through step by step, here’s everything you need to do to research and find a good property to invest in yourself or you can hire Ben’s services for thousands of dollars. And a lot of people will do that because either they’re overwhelmed…

Tom: They just don’t want it?

Ryan: Yeah. People just don’t want to do it. They’re interested in reading how you do it and learning about it. But then, they don’t want to go out and do it themselves. They just want to hire someone to get the job done and I’ve seen that time and time again.

Tom: Which is perfect, right? It’s awesome. Like, yeah, you can just do that and pay me all the money to do it. That’s fine.

Ryan: I really like that business model now. I don’t know if you’ve heard of the guys Empire Flippers. Have you heard of them?

Tom: Yeah, yeah. Aren’t they just a marketplace for websites?

Ryan: Yeah, but they originally started out, they would build websites themselves and they started a podcast talking about how they build websites and giving people tips and stuff like that. And as a side thing, they were saying, “Oh, by the way, you can buy our websites.”

Originally, they were on Flipper and then they started selling them on their own site. And then people were like, “Can I sell my website through you?” and it kind of just all evolved out of them teaching people to do something that people didn’t want to do. They just wanted to buy websites off them.

Tom: That’s a great story. I’m going to check out their podcast.

Ryan: Yeah. Check out their podcast. They’re great guys over there in the Philippines.

Tom: They’re based in the Philippines?

Ryan: Yeah. They’re American guys based in the Philippines. Let’s talk about your podcast and some of the things that you’ve gone through moving from a leggings e-commerce business to a brand new virtual assistant platform. What are the ups and downs been of that?

Tom: Oh my God! If we talk about the evolution from the legging company to the outsource service company, to the marketplace, both of those first two – the leggings and the outsource service company.

It was very much I had just created myself a job. The three of us created ourselves a job with the leggings company with the fact that we were designing the leggings. Before we had our virtual assistant, we were doing the admin and customer service. We were doing marketing.

When I created the outsource service company, again, I was like working a lot within the business. And you have to do that when you start, right? When you start learning and when you read, for me, like The E-Myth: Revisited and Work the System by Sam Carpenter. These 2 books, I realized that I had just created myself this job and yes, it’s okay to do that when you start out.

But the goal is to start removing yourself so that you can work on the business and not in the business. So that’s when I stopped developing that outsource service company and start building Virtual Valley was because now, I wanted to build a system that I would sit on top of that would create value for people completely without my time. So that ultimately, I’d be able to sell this business.

Ryan: Yeah. So you wanted to create a system that created value. A business that you didn’t have to be a part of. Basically, that could run without you.

Tom: Correct. However, I am still recording a podcast everyday. So the marketing of that system is my job, let’s say. But when we start bringing enough revenue to hire someone to do the marketing, then I could just hand that over like the podcasting and everything.

In answer to your first question, like what are the pitfalls, what did you learn? The first thing that I’ve learned is to try and build this system and as soon as you can, try and remove yourself from that system. And then, you can have something you can sell. I believe that’s ultimately what an entrepreneur is and how an entrepreneur will be successful.

Make sense?

Ryan: Yeah. In terms of my own business and things like that, mine’s more like a lifestyle business so I don’t actually plan to stop working. But I do firmly believe in like as the business owner, slowly or as quickly as you can, I guess, is to take yourself out of the low value task and to hire someone to do them or to automate them in some way so you can do more higher-value things. Similar to your building the business and now you’ve kind of stepped out of it a bit, but you’re still doing all the marketing.

Very similar to me, I was doing everything in my business; from recording episodes to editing them to transcribing them myself sometimes, publishing them, doing everything. Now, I’ve got a system where I will record. Like this interview, I’ll do a quick edit and then I’ll put into Dropbox and then my VA will take it from there and she will upload it to everywhere. To Soundcloud, to my website, to Youtube or whatever.

The transcriptions will get ordered. Once they’re delivered, they’ll be published on the blog, etc., etc. So I’ve got like a full process in place.

I can spend more time doing the things that I enjoy, which is interviewing interesting people like yourself, creating content, all that sort of stuff. And then she gets it done in half or a quarter of the time it used to take me.

Tom: Are we filming this for Youtube, by the way?

Ryan: No, no. This will just go on the podcast.

Tom: Okay, that’s fine. I’ll just give you something to edit there as well. Okay. Should we talk about the pitfalls? Because that’s probably more interesting.

Ryan: For me, right. We were talking about it just before we started recording. I had that episode where I’m 3 weeks away from running out of money. Now, I’m in a place – I’ve still got like 3 weeks in the bank, but then I’ve got revenue coming in that’s going to give me 3-4 months buffer. So I’m not too stressed about it.

I’ve had situations like that where I’m like, my business isn’t looking viable, I’m [inaudible 22:13] for my own money, what the heck am I going do to? Have you had any of those circumstances?

Tom: Oh my God! Yeah. This is I want to say one of the lowest points in my life. But looking back, I’d think it’s funny now. After I quit the job and I had the outsource service company. It was bringing load of money. But then, I realized that I don’t want to do it anymore because I just created myself another job.

I stopped marketing that and I did a couple of other things. I had one website that was giving me money, but I didn’t really have anything that was working. And this marketplace was being built in the background. [Inaudible 22:45] marketplace, right? And with all the little things like I didn’t like them and they weren’t really working.

The hope that I had that I was going to be this very successful entrepreneur within the form of this marketplace. With the leggings company, we’ve never taken any money out, we just invested money back into the business. So there was one point, I was actually in Venezuela at the end of last year just waiting for this marketplace to be built and it was like almost ready to launch. We were launch no the Monday and it was Saturday. Now, two things happened in the next 48 hours, which my life felt like it was crumbling.

The first of which is my laptop broke. And so, I went to 5 different Mac Stores in Venezuela and they’re current situation does not mean that people – basically, they weren’t very good at fixing Macs, so I basically didn’t have a laptop. Second things is I let a different freelancer into my hosting account to fix the malware of one of those other sites I just mentioned.

A freelancer that I’d only worked with once and he took a backup of that one site that he was fixing and he just deleting everything else from the folder where all of my other domains were, like my personal blog. All the other websites that I’ve been working on, including the 5-6 months of Virtual Valley [inaudible 24:07]. I got loads of angry emails from the developers and I didn’t even know what was going on. I didn’t have a laptop to even go and sort it out. They were phoning this contractor, this freelancer in India trying to get everything sorted.

In the end, we had all of the functional code backed up on the developer’s hard drives or whatever, but the HTML and CSS had to be completely redone, which is another 2-3 weeks and another I don’t know how many hundreds of dollars. In the end, it was fine and we just delayed by a month. But that feeling, stranded in another country, no laptop, the feeling like your hope of being a successful entrepreneur has just been wiped off the face of the earth. [Inaudible 24:52]

Ryan: With the delete key – one delete key from one contractor.

Tom: Yeah.

Ryan: Did you have money coming in at this time? Were you still doing that contract services business?

Tom: No. The outsource service business didn’t exist anymore. They have one Filipino who was hired by a startup in London that still had – but that was like $300 a month.

I had this other website, which I’m not proud of. It’s not an amazing site. It sold like, if you wanted to get your app reviewed on the Play Store, it’s just the site that you come and buy it and then there was a pool of people that would review it for you. So, not very good, ethically. But I just bought it a year and a half ago, when I was desperate to leave my job and it was still running, managed by a virtual assistant.

So that was like $1,000 a month. And then, I think that was probably it for income at that point. So I had barely enough to live in Venezuela. I have savings and stuff, but I didn’t really want to go to that.

So, yeah, that was really horrible. But we got it back and we launched just a month later. And now, it’s bringing in a significant amount, I guess. Not really enough to live on, but enough to cover the cost. I’m investing in more development, which is what we need to do.

Ryan: Yeah. When you launched Virtual Valley, did you have a launch plan? Did it create a big splash or did you just launch it and it was just crickets? And you just had to – because I feel like a lot of people do like I used to get excited about launching something.

And now, I kind of just launch it and it’s like this piece of poo website that’s up there for 3 months, but I’m creating content or whatever. And then, 3 months ago, I’m like, “Oh shit, I’m getting some traffic here. I better actually improve the website and take it off the default WordPress theme.”

But were you expecting to launch it and to generate revenue instantly? And then, what happened after you launched it?

Tom: To be honest, I love the description of your product launch if you should start an internet marketing product called “Ryan’s Product Launch”. Okay, now, what happened? Because I had all this time while it was being developed, I spent a lot of time learning online marketing I’d have been for the past 2 years, but I spent more time learning about startup marketing.

So I actually have this 2-phase marketing approach that basically in the line, it was like the lean startup methodology. While the product was pretty shit – can I swear in here? While the product is pretty rubbish, I’m just doing some guest content blogs.

Creating our own content and going on Twitter, just to drip feed a few entrepreneurs, and that’s what’s happened. And then, we’re going to get their feedback, make the changes – like, try and truly differentiate. And then, when you turn on the tap in phase 2 with like [inaudible 27:50], affiliate program, referral program and partnerships with people that I guest blog with.

In answer to your question, no, there wasn’t – I had an email list of about 200 people. So I send an email, a few people started on day 1. But no, it didn’t make a splash. It wasn’t a big launch. But I had no reason to expect that. Just releasing a curated Upwork and not spending 6 months building a list for it.

Ryan: In a way, I think it’s smart to do the MVP, but at least you have a few people. And obviously, you get feedback, you try and iterate on it before. You want something to be working well before you turn on the tap. You don’t want to spend thousands of dollars in Facebook advertising and then get $100 back or something.

Tom: Exactly.

Ryan: It’s better to know how much money you’re making from each email lead or whatever it is and I can spend up to X amount to get a client. It’s just so much easier to scale because you know you’re not going to go bankrupt doing it.

Tom: Yeah, you know you’re not throwing water into a leaky bucket, right?

Ryan: Yeah.

Tom: Currently, I still think we have a leaky bucket. Which is why we’re not on phase 2 yet.

Ryan: Yeah. So how long has it been open?

Tom: For almost 3 months. I’ll drop some numbers on you. The goal over 2 years, I think this is pretty ambitious, is to give entrepreneurs back 1,000 hours of their time – no, not 1,000, 1,000,000 hours of their time. And if we do that, we can sell for $4 Million, I think.

Now, in total, in the 3 months, we’ve given back 1,500. And so, we make approximately $1 per hour for the platform. Because 20% of the hourly rate comes to us. So we made $200, $500 and $700 in the first 3 months. That’s revenue for the platform. In terms of hours to go on our 1 Million count, we still have another 900…

Ryan: 998,500 or something?

Tom: Yeah, yeah. Exactly. So we have a lot to do. I think once I have the bucket that’s not leaking, I can turn on the tap.

Ryan: And so, what is the plan? Until you get to phase 2, are you planning on – obviously, you’re doing the podcast, you’re doing guest blogs like you are on this. Is that the plan at the moment? Just use content marketing to grow the service at the moment?

Tom: Content marketing and Twitter, I guess.

Ryan: Is that just because they’re free? Or have you got a more long term strategy?

Tom: Yeah, pretty much. (a) They’re free. We have money to invest, but I don’t want to invest in something that I’m not 100% sure is really going to work or really going to be – I’ll get a return. Two, they give a foundation for me.

In my mind, like a foundation in SEO in content and social so that when, again, when we turn on the tap, people can come to our site and come to our blog and see that we’re actually doing stuff and helping people. I think that really helps. They’re free, they’re giving a foundation and number three, they’re giving it the right, I call it a “trickle”. So just a few entrepreneurs.

Like an entrepreneur will sign up everyday and maybe a team member will get hired or a virtual assistant will get hired everyday, so it’s just the right amount to make sure we have that 1-on-1 relationship with them. Make sure everything’s happening, like the connections are occurring and the virtual assistant knows what they’re doing. It allows us to control the process and get the feedback.

Ryan: Yeah. So it’s not happening too quickly for you.

Tom: And not spending money and building fund.

Ryan: Yeah. Like I just ran that webinar with a friend of mine the other night for his buyer’s agency and usually we might send like 5 leads a week or like people interested in his service a week. And I think we got close to 100 people interested in his service in one week.

Tom: Was he happy with that or was he overwhelmed?

Ryan: I think he was a bit of both. Extremely happy, obviously, because there’s just so much opportunity. But then, obviously, having so many more people compared to usual can make things difficult so you do need to be careful with that.

How do you go about making sure that you’re getting the right feedback from people? How do you get feedback from customers that are coming through so that you know how to change your product, how to differentiate, etc.?

Tom: So that’s coming into the end of phase one. I’m moving to phase two now. I haven’t been great at that. So I spend the time in the last month really trying to find a technical person who is going to really good and is excited about the vision. When I sorted, which will be in a couple of days, I’m going to go through and speak to every entrepreneur that’s charged time. Probably between 20 and 25 now and try and get them on a Skype call like this.

I think it’s very important, the questions you ask. You can be very leading with people and say, “Would you like it if we improve this?” and they’re probably going to say, “Yes.” But then, I’m going to start conversations just saying, “What did you think of the service? What did you like? What did you dislike?” and just take all of that information that is unbiased, without my leading questions. I think that’s the key.

Ryan: Yeah. That’s one of the hardest things that I’ve had to do; get feedback from people, but actually decipher the feedback into what the whole audience would want. Sometimes, I’ve taken something that one person and I thought, that’s great feedback, that’s a great either feature idea or product idea and run with it. And then, a month later, you wasted a month on it and then, you launch it and no one cares.

I did that once with property as I was listing. I think I did leading questions and I was like, “Would you be interested if we shared data around the suburb that the property’s in and the property itself? Like when it was previously sold or this sort of stuff?” and so then I went out and did that and it was just a waste. People liked it, but people weren’t staying any longer in my membership.

I had it even integrated into my sales page so no one was signing up based off it. And so, I doing like, well, I was paying for my virtual assistant to do all this extra work that was just unjustified. I think it went on for 2 or 3 months or something and then I turned it off and I just stopped doing it. I kept lists, like sharing properties but I just didn’t put the data behind it and I think one person might have asked me about it. Like, “Where’s it gone?” No one really cared.

Tom: After that, you were like, “Fuck!”

Ryan: There’s been a lot of things that have just been like, “Oh! Why did I do that? It was such a bad idea.” Like I just didn’t test it beforehand and I put so much of myself into it and I’m just like, oh, this was just such as waste. So that’s why now, when I launch new websites or something like that, I try to put minimal amount of effort into it and only when I see some signs you get some sort of return then I’ll re-invest. But that’s because I do a shotgun approach.

So I have a lot of different websites in a lot of different niches and so, I can do that because if something fails, it’s not a big issue. But if someone was just doing it with one product, like you with Virtual Valley, I probably wouldn’t recommend the Ryan McLean way of launching websites.

Tom: This can go in your internet marketing course as well. Product launches and shotgun approach.

Ryan: You think I should run one?

Tom: Yeah. I think you should start an information product on how to launch and build websites.

Ryan: How to launch and build crappy-looking websites. For me, I have this theory or I guess, an ideal that I live by, which I call “function before form”. So something needs to work properly because people don’t actually care as much about what a thing looks like if it doesn’t work very well. And that’s just come from my experience of spending hours and days and weeks perfecting the code on the site so it looks exactly the way it looks and all the while, I’ve got 10 people a day visiting my website or something like that. And then, a month later, after I spent all that time, I’m like, “No. This theme or the way this website looks is not what I want.” and so, I good back to the drawing board.

So I think I’ve spent enough years of doing that that I’m like, it’s a waste of time. When you’ve got the volume and you can measure a change that you make. So if I make X change, how does it affect the viewership or attention or whatever it is you’re measuring, then I’ll go ahead and do it. But otherwise, it’s just not worth my time.

Tom: Rapid feedback, I think, is the solution, right?

Ryan: Yeah. But it is, like you were saying, it’s hard to get the right feedback from people and it’s daunting to contact your customers and get on a Skype call with them. I find that daunting, to be like, okay, you’re paying me money and I want to get on the phone with you and get you to tell me what I’m doing that’s not very good. That’s worrying to me. Does that worry you?

Tom: Yes. I think so. I think I’ll just do it anyway. If they don’t want it, they can just ignore it, right? Or they’ll just say, “No”. If they agreed to go on the phone with you, they’re probably going to be okay.

Ryan: Yeah. So why haven’t you gotten feedback earlier? If you’ve been up for 3 months and you’ve had customers for longer?

Tom: Good question. I think the same reason why it took so long to get Virtual Valley launched, is because I’m scared. I know the reason, so it took 5-6 months to build and launch Virtual Valley.

We could have probably released something after 3 months, but I was scared of it not working. And as we said before, my image of being a successful entrepreneur with this marketplace, I was biased towards that. And so, I wanted to delay my face-off with reality. As I believe, probably, exactly what’s happened in the past 3 months is I had a little bits of feedback with a couple of the entrepreneurs that I know and have spoken with.

But I haven’t gone out and scheduled 10 Skype calls to get them to tell me that – to try and get them to tell me their thoughts because this face-off with reality that it hasn’t still actually helped people.

Ryan: How will you know if you’re ready for phase 2? Do you have a metric in terms of, I need X amount of entrepreneurs to – like, for each person that comes in, they need to make X amount of dollars to go to phase 2 or is it just kind of a gut feeling that you have?

Tom: Actually, phase one or phase two, it was actually only crystalized about a week ago. I had phase one and then people – I actually went to London to…

Ryan: So phase two is just something you invented a week ago? Is that what I’m hearing?

Tom: No. Here’s what happened. Talking to the [inaudible 39:30] co-founders and the serious ones are like, “So, what’s your marketing plan, Tom?” And then, I’m like, “So this is what we’ve done. But that’s only phase one. Phase two, after we work with you, it’s going to explode the traffic.”

I’m there like, I truly believe this, right? I have a marketing plan right from the start, be it with a clearly defined phase one or phase two. Phase two will start when the technical co-founder comes on. I’m 100% confident about our technical solution. We have a double-sided referral system in place. We have potentially innovated somehow with this whole outsourcing admin virtual assistant thing and tested that. Then, I’ll start phase two.

Ryan: So what do you mean “innovated and tested” that?

Tom: Okay. I’m just going to slur a couple of ideas about what we might do. This is actually top secret, Ryan. I have only discussed this with my adviser and [inaudible 40:22]

Ryan: I promise I’ll only publish this to the whole world and no one else.

Tom: But what I want to do and again, I haven’t even validated this idea. I haven’t tested this, but I think we can build an automated Slack app bot. So you know the collaborations of it.

Ryan: Yeah, I use Slack everyday.

Tom: I don’t know, 200 million users. If we can build an app within Slack that a business can install for free and then when they interact with us through this application, through this bot, they can interact with this bot to find a virtual assistant automatically.

We’re bringing you the correct candidate without any interaction with a human. You can hire the human, the virtual assistant, from within Slack. Once hired, you actually talk to the real virtual assistant. You communicate and you talk about your task within Slack. All that time is tracked and the payment is setup with a PayPal account that you’ve also done within Slack, if that’s possible. You know, it is very early stage.

Ryan: It sounds very difficult to do.

Tom: Yeah. It probably is. And all of this happens within Slack. I think that is going to be a key channel for first to scale. And I think that’s an innovation. I’ve searched a lot for anything sort of like this. So that’s just an example of one thing that we might do.

It’s still having that vision of 1 Million hours of admin, of time given back to entrepreneurs. It’s just the method of by which we do that, I think, needs to be a little bit more innovative than what we currently have.

Ryan: I guess what I’m hearing is that you’re pretty happy with the marketplace idea and what you’re trying to innovate in is the form or marketing that you’re using to market your marketplace.

Tom: Yeah. You’re right. That’s one part. There are other ways that we would potentially innovate. Not just on the marketing, but also on the way that you would interact with a virtual assistant or a pool of virtual assistants.

Another idea that I would like to do is just, again, a portal that you pay a monthly fixed fee for and you can just somehow throw your task really simply into the portal. You’re not working directly with the virtual assistant, but the tasks are being done and thrown back out at you within X amount of time and you get unlimited access for small tasks. Similar to WP Curve business. [Inaudible 43:11]

Ryan: I’m a customer of WP Curve.

Tom: What do you think?

Ryan: Well, it’s easy. All you do is email them. So you sign up. WP Curve is, for people who are listening who don’t know, it’s like a subscription service for small developer or coding task that take a developer less than half an hour.

You can only do on one, I think, it’s like WordPress website and it’s like $100 a month or something like that. But you just email a tweak that you want made or something that you want done out to them. And they just do it usually within 24 hours and then email you back to say it’s done. Here’s what it looked like before, here’s what it looks like after. And then, when you’ve got your next task, you just email it again. It’s pretty simple.

Tom: And that’s so simple. That’s just a simple business model. Relying just on email, right? That is so simple. That guy doesn’t have to set that. Fair play. He’s done really, really well there. I think we can innovate. I like to eradicate email on this.

It’s like this portal that you get access to. You just go in there and you chuck a task in we make it as simple as possible. But, yeah, he’s done really well. Because I thought with WP Curve, you had to login and there’s some not magical portal, but it’s like this cool thing that you submit tasks into, but it’s actually [inaudible 44:35]

Ryan: No. You just seriously, just email.

Tom: [Inaudible 44:38] That’s awesome.

Ryan: Yeah. When I email them, I don’t even say what website it’s for because my email must be linked to, obviously, one website so they know what to do. I gave them access.

They’ve got their own login and so, they’ve got those details on their backend. And often, I’ll get delivered a task and if it’s not 100% or something, I’ll email back and that’s tracked. And then, someone else, because the developer’s gone home for the day, so some other developer will finish it off. Yeah, so email’s pretty cool.

I tried to use Fiber the other day. I used to use Fiber for transcriptions all the time. And I went on Fiber and it’s super broken now and horrible. I was super disappointed.

Tom: Really?

Ryan: I don’t know. If you had eBay in Australia, right? You can search for things. But now, eBay has the option where you can have multiple different options for different prices. So you’ll search for something and they’ll put in – the sellers will put in one crappy option for $1 and every option is like $20 or something. You’re like okay, here’s a picture of this. It’s $1. And you go in and the thing that’s pictured isn’t actually $1, it’s something like a piece of paper for $1 or something equally useless.

Tom: It’s the same on Fiber.

Ryan: It used to be you’d go in, and like 1GB would cost you $5. And so, you go in, order transcription for $5 and now, it’s like, someone said, “I’ll do 30 minutes of transcription for $5.” and you go in.

Now, it’s like, “I will only do 30 minutes for $5 if you buy 1GB add-on.” which is like $20 or something. They’ve got all these clauses that you have to weed through so when you search for it, you can’t find what you want. So I’ve just given up on Fiber after that experience.

I have someone who hires people for transcriptions and stuff like that. Having an affordable service where you could get tasks done. Definitely useful to people who… Because I’ve got friends who run businesses who don’t need full time or even part time VA’s, but every now and then, they’ll have a task that they need done and that could be cool. I don’t know.

Tom: Yeah. It’s like working out what the pain is and solving the problem. With Virtual Valley at the moment, we’re solving the problem of recruiting, managing and the payroll of virtual assistants. I think there’s a problem that we can charge more that’s not connected with the time of someone.

So we’re not charging for time, we’re charging for solving a problem. And that problem is getting rid of the admin portion task in your business for $50 a month by access to this portal. I think that is more profitable and also, it’s going to solve the problem. So let’s see what happens.

Ryan: Which a very different business model to what you have now. Dude, you sound like me. As an entrepreneur, and you’re starting new business, you have to try all these different things and which sticks and what works.

Tom: [Inaudible 47:35] And then, we can move into phase two and [inaudible 47:39]

Ryan: And then phase two, the magical phase two. Where it’s all rainbows and unicorns.

Tom: Yeah. When we get to phase two, we should have another chat and see what I actually have.

Ryan: Does phase two really exist? And it was actually like, “I’ll just turn the tap on and all of a sudden, I’ll starting farting money.” or is it like more complicated and difficult than that?

Tom: Who knows what’s going to happen when phase two comes?

Ryan: Alright. We might call it a day there. Because it’s what, 2:00 AM or something over there now?

Tom: Yeah, yeah. Nearly.

Ryan: Thank you so much for coming on and for having this chat. It’s been good to learn about your journey. Where can people find you if they want to check out your business or your podcast?

Tom: virtualvalley.io. You got this [inaudible 48:27] linked. Well, virtualvalley.io/podcast so you can get to the podcast page.

I want to thank you, Ryan. I think that was the most honest podcast interview that I’ve ever had. I was very honest, maybe a little bit too honest. I also want to commend you for what you do for your podcast. A lot of podcasters take their podcast really seriously, you know what I mean? It’s just not as genuine or real as yours, of course. So I want to thank you.

Ryan: And I think we’ve learned through this episode that I obviously don’t take things too seriously because it’ll be months before I setup a proper website for anything I start. That’s half the fun, you know? We’re both working this out.

I like that and like being raw and real and I like that there’s someone else like yourself doing it out there as well that’s probably more polished than me, but at least you’re sharing the ins and outs of running a business and I think people crave that and people need that. So I wish you the best with your podcast as well and I’ll definitely be listening to it and seeing how you go and we’ll get back and chat at phase two.

Tom: Yeah, yeah. I think we should have you on 0-$4 Million as well. You can share some of your insights with my audience.

Ryan: Yeah, for sure. Well, let me know whenever you want me on and we’ll do it.

Tom: Yeah, yup. Sweet. Thank you.

Ryan: All right. Peace out.

Alright guys, that completes the episode with Tom Hunt. I hope that you enjoyed that. I enjoyed getting him on, having a chat with him. Just a fellow entrepreneur trying to break through and create a business that adds value to people’s lives, just like I am.

Hopefully, I can get on his podcast soon and we can chat about something because I had a great time talking to him. I hope that you enjoyed the podcast and you can check him out, as he mentioned, you can go to virtualvalley.io or you can search for “0-$4 Million” in the iTunes Store or Stitch Radio or wherever it is that you listen to this podcast.

Thank you, guys, so much for tuning in and until next time, if you want instructions, go and buy some furniture.


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#72 Moving House Sucks, Fraud Sucks but Business Is Good

iniartworksmallI have had a crazy last couple of weeks with horrible house moving, fraud and bond issues. But luckily business is doing well.

Hey and welcome to episode 72 of Instructions Not Included, with your host, me, Ryan McLean, the guy who is trying to make a decent living online. And wow, have I had an interesting number of weeks. One of the big things that we did in the last few weeks is that we moved house – to a new house. We were renting in an old house.

We were having problems with the agent who weren’t treating us well and we’re about to go through a renovation that the owner was doing we were going to live there through renovation, but they were just treating us so poorly. We were so scared about living through this renovation that we decided to pack up and to leave and we have moved to a much nicer place that is slightly bigger. It has a backyard, has some grass where our other one didn’t.

And so, we decided to move, which is stressful enough in and of itself. Not to mention that on the day of moving, 2 hours before we’re meant to move, I get a call from my removalist saying, “Hey, look, I don’t actually have a truck because my truck is broken.” So I’ve got these random guys that are going to move for you.

These guys rock up like 2 hours late. They take ages to pack all our stuff. We finally get to our new house when the sun has gone down at about 6:30 at night and they can’t get up the driveway.

We were homeless for a night with no furniture. Ended up sleeping at my mother-in-law’s. I had to go out late at night and buy a blow-up mattress so we could stay there because there weren’t enough beds. And then, almost had to pay an extra $600 or $700 the next day. But luckily, thanks to my wife who can get angry, she saved us a lot of money and we ended up getting that second day for free. So moving didn’t cost us heaps, but it was massively painful.

The next day. After we finally get into our house, I get a message from the bank saying, “There’s some strange activity on your card that we believe may be fraudulent.” So then, we enter into this massive saga of how 2 replacement cards that were being sent out to the bank were somehow intercepted, activated, and someone had gone on a $1600 spending spree on our behalf.

The issues dealing with the bank to get this sorted was very difficult. Fast forward another week and I got another replacement card because, obviously, some were compromised, and that has also been intercepted and someone’s gone on a $500 spending spree on my behalf. So, all in all, spent over $2,000 of my money through these stolen cards. Needless to say, we have changed banks and I’m just working through that fraud issue at the moment.

That wouldn’t be that big a deal. $2,000, I’ll get it back eventually, but on top of that, the bond, which we were meant to get back from our real estate agent hasn’t come through yet. And so, that’s another $2,000 out of pocket that we have. Definitely, very interesting situation. Luckily, we’ve got enough savings to get us through all of this, but I do feel sorry for the people who don’t have savings like we do to weather this storm.

If you’re living week by week, month by month, we would definitely be in a very difficult position. Over that couple of weeks, I also did a trip to New Zealand to go to an old friend’s wedding. A guy that I’ve known for many years, who I met at space camp. Super nerdy, but that’s a story for another day. But that was an absolutely awesome trip to go over there.

I also got to attend a Smash Brothers tournament over there. If you’ve been following me for any length of time for the last year, I’ve been into a game called Super Smash Brothers Melee and playing that competitively. So I got to go to a competitive tournament in New Zealand. There was 18 entrants and I came 5th. I was pretty happy with that result, that’s my best result at a tournament ever, so very happy with that.

A lot has been happening with the business as well. Business is going quite well. On Property, I haven’t even looked at the traffic recently. So let’s have a look live on podcast. How well is On Property doing and is it maintaining its traffic levels, which were about 3,000 people a day? So, traffic levels, yeah, seems to be between 2,500 to 3,500 people per day, so traffic levels are going good.

I am focused more heavily on recommending my friend, Ben the buyer’s agent, and that’s going well as well. So we’ve had 5 sales this month and we’re halfway through the month, so that’s a nice income for me and our goal is 7 sales per month, which will put us about $10,000 or so per month for me in terms of revenue and probably 4 times that, so like $40,000 for him per month in terms of revenue from those. Plus, he also has his own customers and his own marketing methods and things like that.

So in terms of On Property, things are going well. In terms of life, in terms of stress and all that sort of stuff, maybe not going as well. But at least I’m not having life to stress about and also having business problems and money problems that I need to stress about. So, no money problems apart from the fraud and not getting my bond back. The business seems to be doing well. Now that we’re in our new place, I really need to again assess where I want to go moving forward.

It’s hard to get back into the swing of things after losing over a week to moving house, the issues we had ,the fraud, the going to New Zealand to come back into it now and to be like, “Okay, what am I going to do? What am I doing?” I have found myself sitting in my computer at times not really 100% sure what I should be doing to move forward in my business.

I created a few videos, but I don’t really have a studio setup where I can film at the moment. I had the perfect corner, perfect wall, perfect lighting – okay, it wasn’t perfect, but it was really good. I had this huge window at my old place. The new house, our bedroom, which is where my office is, so much darker making it so much harder to film. So this is an issue that I need to resolve so that I can go on creating content.

But also, I need to think about what sort of content do I want to create? It’s getting harder and harder to create content for On Property. Interviews, I’m definitely getting better at and they seem to be happening more and more often. I’m not having any problem creating content for interviews, but when I’m doing solo content, which is probably 50% of the content I do, it is a lot harder to find topics to go into that I haven’t covered already.

Because I have done over 350 episodes now. So 350 interviews, that’s easy – talk to a new person every single time – not easy, but easier. But when you’re creating solo content, you’re trying to answer people’s questions, it does get a bit harder. So hats off to Pat Flynn who does the Ask Pat podcast and has done hundreds of episodes there. Hats off to him for doing that. Originally, I thought it was easy, but it does definitely get hard.

So I’m just trying to assess at the moment what do I want to do moving forward. I don’t want to spend all my time on On Property. I do want to spend a couple of days a week doing it, but what I’d love to do is do full, hardcore 2 days a week for On Property, but then be done for the week with On Property. And then have the rest of the week to explore things like the niche site that I’m working on as well as other projects that I’m pondering and maybe interested in.

I do want to begin developing more streams of income and I do want to develop more passive streams of income.

I created a website, pelt.co, where I created a bunch of videos. Let’s go on now to the Youtube channel and I’ll find out how many videos I actually created. It was probably around 20 videos or something like that. So let me go to Pelt, which currently has 65 subscribers. Let’s go to the Creator Studio so I can see my videos. Because I don’t actually know how many videos I created. Okay, I’ve created 32 videos for pelt.co. Some of these videos are short videos of a couple of minutes long.

Some of these are full 12-part series on how to create a membership site, etc. So I’ve got a bunch of videos there – 32 videos. And if I go to the analytics for Pelt, then I can see that these videos are making me, in the last 28 days, somewhere around the $10 mark. So $10 a month, but what I absolutely love about this is because they’re on Youtube, they’re not costing me any money. I don’t need to maintain any websites. There’s absolutely no work that goes in to maintaining this, but I’m getting some passive income from it.

Let’s go to Podcast Fast, which is a series I created on how to start a podcast fast and a bunch of other videos. So let’s see how many videos we have. Again, I’ll go to the Creator Studio and we can see that I have 29 videos. And again, in the last 28 days, around the $10 mark in terms of revenue. Let’s go to Public Speaking Power, which is a site that I haven’t touched in years. Probably 2 years since I added the last content for this one.

I’ve got 36 videos on there and that one is creating a little bit less than the $10 per month. So those 3 things combined, $30 per month Now, that is not going to blow your socks off, but that is $30 per month and if On Property goes the way of the dinosaurs and for one reason or another, ends up crashing, then I’ve got some small amounts of passive income on the side that I’m generating. So I do want to build that up.

I don’t know how I’m going to do it. I am focusing on this niche website, which last month made me probably $10 or something like that. And so, looking to build that up and build up multiple sites.

Basically, my goal was by the end of the year, I wanted On Property to be 50% of my revenue. Now, On Property is growing in terms of revenue, so 50% of that is getting harder and harder, but hopefully, we can at least move it up 10%, 20%, 30% from other sources. So we’ll see how we go by the end of the year.

I am happy to be back at work. I’m happy to be podcasting and talking to you guys. If you have any questions, you can email me, ryan@ryanmclean.net and I will answer them on the air. That will obviously give me content for Instructions Not Included on the days when I’m not feeling super inspired.

That’s it for me for today. I will continue working on my business. I will continue working on my Smash Brothers skills. I will continue moving into my house, getting my studio setup, etc., etc. and I hope that you continue working on your business as well. Things are going well enough.

I am happy that income is growing. I am happy that I don’t have to stress about the income, but I do need to work out what am I going to do with my time? If income is covered for me, how am I going to grow it and basically protect myself against the things that may happen in the future? Signing off for today.

I’m Ryan McLean. You can check me out at ryanmclean.net and see all the episodes over there for Instructions Not Included. If you want to get your own website setup, then I do suggest Arvixe as a web host.

They are not the best web host in the world, but they are pretty darn good and they are one of the cheapest web host in the industry. I think I signed up for maybe 2 or 3 years and I pay something around $3.20 per month. So it’s ridiculously cheap and I host about 4 or 5 websites through Arvixe. Go ahead and check them out, go to pelt.co/arvixe and if you use the code, “PELTDISCOUNT”, you’re going to get 20% off your first invoice.

I use Arvixe, I recommend them. They’re not flawless, but they are very good and very cheap. So if you need your website hosted, consider Arvixe. And again, use the code, “PELTDISCOUNT” to get 20% off.

That’s it today for me, guys. I wish you the best in your business and until next time, if you want instructions, go and buy some furniture.


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#67 The Times They Are A Changing

[youtube id=”sbFj1qjdw8Q” align=”left” mode=”lazyload” maxwidth=”500″]

iniartworksmallTimes are changing as I embark on a new business idea with the goal of $75,000-$100,000 in semi-passive income.

The times – they are changing. Hey guys, Ryan here from Instructions Not Included. The times are changing for me because I’m working on a new business while On Property is kind of ticking away and I’m still thinking about what to do with that.

I just want to discuss where am I, how I’m feeling and what I’m thinking about my business moving forward.

This week I’ve been working pretty solidly on creating videos for my new website which is pelt.co so www.pelt.co, you can go ahead and check it out.

I’m going to be creating a bunch of instructional videos over there on how to do things – just videos to help people. The series that I’ve been working on at the moment is how to set up a membership site with zero coding.

So I’m showing people from the very beginning having absolutely nothing online how do you go ahead and set up a membership site that you can sell a subscription to.

I take people through that entire process. It is a 12 part series over there and I’m happy to say that I have nine parts done and dusted and I’ve also recorded part 10 and part 11 which I just need to edit. Therefore that series is almost finished. I’m excited to get that out and to have that series out.

The next series I’ll be working on directly after I finish that is how to create an evergreen launch funnel. The same sequence and the same things that I’ve been doing for On Property Plus to market that I’m going to teach people behind the scenes how do you actually create that and run that in your business.

Again, the plan – if you guys didn’t know, the plan to make money from this is to make money through the tools that I recommend for these products. For example, for a membership site you need domain name, you need hosting, you need membership software, you need a sales page software like lead pages.

I recommend those and if people go through my links then they go ahead or I go ahead and get an affiliate commission. It doesn’t cost them anymore but if they find it useful and they go through my affiliate links then I’ll make a commission through that.

I believe that it’s going to work because it has worked with Podcast Fast already and I’ve made over $700US dollars or over $1,000 Australian since I launched that which was under a year ago. Even if each video series made me $1,000 and I could create one every week – that’s optimistic – but then within a year that’s 50 grand a year, within two years that’s 100 grand a year.

So my ultimate goal is three to five years down the track to be able to generate enough income online – somewhere between $75,000 to $100,000 profits. To generate that much income online with not having to work fully to upkeep everything – working a bit yes, working to grow my business yes, but I’m not being stuck in the day-to-day drudgery of the business.

That is the goal so that my family and I can do what we want. We can home school if we want. We can travel if we want. We can keep doing what we want to build the business out if we want. I’m really excited because I’m working now on what I really had envisioned for my company which is an educational company that is creating videos and creating education to help empower people.

I’m starting with things that I know how to do, like membership sites, evergreen launch funnels and things that I know I can get affiliate commissions for. So that’s where I’ll start and then obviously I’ll move on from there into different niches and things like that as well. I’m super excited for this opportunity, super excited to grow this business.

I’m still ticking away with on property, still maintaining that, doing interviews every now and then, maintaining the membership site. I did have about 400 people go through the funnel this week and absolutely no sales. I don’t know what the go is with that – it closes tomorrow so I’ll see if I get any sales on the closing. But I definitely need to look into that because I feel like I should have got at least one sale from all those people.

I don’t know what’s going wrong. I don’t know if it’s just the season because we’re going into December which is my slowest month. I really don’t know what’s going on. I will stick at it but it’s hard to sit back and to watch and to just not be able to do anything to drive sales forward and just have to wait and then analyze it and see how you can do it better. So it’s painful to watch, it’s painful to not have those sales for On Property coming through.

I’ve got a few more sales from Ben which should definitely keep me afloat. I’m hoping that On Property sales mix with sales from Ben will keep me afloat until my new business picks up.

I also needed to think about how I can grow this new business faster so it doesn’t take me two years like it took with On Property. I’m actually going to be using a similar strategy to what I did with On Property in that I’m going to be releasing daily content and so I’m going to pump out a lot of content to try and grow my site and to grow the videos as quickly as possible. One of the problems that I have is what I call the Google lag.

Often when you release content it will take five or six months before Google recognizes that yes this is good content I’m going to go ahead and rank it. With On Property I had kind of got past that hurdle because I’ve been around for so long because Google trusts me and because I’ve got great content already and great stats already when I release new content I would automatically get viewers. I would automatically get people watching it and it would automatically rank for the keywords that I was going after.

Therefore with On Property I got to a point where it was quite easy and now I’m starting from scratch again so I need to work out how am I going to accelerate the process – I mean ranking for some of these things.

My strategy at the moment is I’m going to be doing these video series like we discussed but I’m also going to do a bunch of little videos just on one particular problem – solving one particular problem and solving it well. I’ll therefore create a bunch of small videos and the goal is those small videos are so specific that they rank a lot quicker than the series do but that people really like them, people enjoy them, people come back to them that I get some good stats in Google’s eyes and in YouTube’s eyes.

And then hopefully that will have a residual effect on my other videos as well. So that is the plan. That is basically it at the moment – create a lot of content and then create some specific content that’s going to rank well for small terms that get less traffic but that really solve that problem and really do it well. I’m hoping that that will speed things up. I don’t have any other strategy to speed things up at the moment so we’ll just see how it goes.

We’ll keep ticking along. I really only started tracking my YouTube a couple of days ago and I got a total of seven views across my entire channel. I have uploaded eight videos a few days ago and so I’m not expecting traction for quite some time.

Dreamy Dad as well, that hasn’t taken off quickly so that might be six months before we see any traction on that. That’s just not getting any views and I haven’t made any affiliate sales through that either. So really, On Property is keeping me alive and I still need to focus on that but I am very excited about this new business and creating this educational content and hopefully building that up over time.

I was talking to my wife about it last night and we were saying it’s a bummer to realize that what we thought we were creating (we spent two years creating On Property) wasn’t going to be I guess the money maker – wasn’t going to be the business that we had thought it was going to be or that we had envisaged and it’s just hard to realize that you spent two years and you didn’t get to where you wanted to be.

But we’ve learned a lot and we’re going to start again and hopefully this new thing that we’re starting is going to achieve those things. But who knows, I might look back in two years and say this business I started as well wasn’t the ticket.

Let me just leave you with one thought and that came from Robert Kiyosaki. I talked about how nine out of ten businesses fail within the first five years or whatever the statistics is, it doesn’t really matter, a lot of businesses fail. However, when people used to throw that statistics at Robert Kiyosaki they would say, “How can you recommend that people start a business when nine out of ten businesses fail?” He would say, “Well I know the statistics – nine out of ten businesses failed but I only actually need one business to succeed in order to be successful so I need to plan to start ten businesses in order to be successful.”

I think he started three before he achieved great success. Therefore he beats the odds. I’ll leave you with that thought that you may need to start ten businesses in order to get to the one that is successful. And that’s kind of the experience that I’m going through at the moment where I’m moving on and trying a new business and hoping that this will be successful.

I only need one to succeed. I don’t need them all to succeed in order to be successful. On Property has been successful enough. It got me to where I am today but it’s not going to get me to where I want to be and so that’s why my focus is shifting.

I wish you guys all the best in your business. Until next time if you want instructions go and buy some furniture


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#66 My Business Strategy Moving Forward

iniartworksmallSince I realised my current business strategy wasn’t working I have created a new strategy that I will be testing.

Hey Guys, Ryan here from Instructions Not Included. I wanted to give you an update on my strategy of my business moving forward.

I last recorded and episode a little over a week ago how I made the realization that my business wasn’t actually viable the way I was approaching it and I needed to make some major changes to my business and to my business model. And so, I wanted to give you guys a bit of an update on where I’m at with that and some of the plans I have moving forward. So, if you haven’t listened to the previous episode, go back and listen to that so you can see the realization that I had.

But basically, the way that I was looking at it, I thought I was running a sticky membership site where people would recur over and over again, but what I’ve discovered was that 90% of people were leaving within the first year.

So basically, ever single year, I’m starting from scratch with new members.

So what has that affected? Well, it’s affected the way that I sell On Property Plus. I now think of it more as a single one-time product than I do as a recurring membership subscription. So I’ve gone back to selling it through an evergreen sales funnel. So people come into the funnel, they get some free videos and then the door’s open for them for a limited time – for 5 days.

They get special links for that and they get 5 days to act and to purchase. Otherwise, it then closes for them and they can’t access it anymore. So it adds scarcity to the situation to help get people over the line and it’s actually real scarcity because they only get that only opportunity for that set period of time and if they don’t take action, then they can’t actually sign up after that. I’m also considering doing a couple of major launches throughout the year, but I haven’t taken any action on that.

A bit of an update there. My first cohort is going through this week of I think it was around 60 people or something like that. It opened the doors yesterday. I’ve already had one sale of $300. So that is a positive outlook for me seeing as I can already see that it’s working. I haven’t had annual sale in like 2 months. So to get an annual sale on the first day that doors opened was very exciting and I think it’s next week from the tracking that I looked at, we’ve got over 300 people going through the launch sequence next week.

These people aren’t as targeted, so we’re really going to have to track that and see how things go, but it’s going to be really interesting to see if this is going to be viable. If I can achieve my goals through this. So that’s set up – that’s really good.

I’ve also gone deep into the tracking. And so, what I’m going to be doing is tracking what freebie people signed up for. And then, I can track based on what people signed up for, how likely are they to convert into a sale. So I can estimate; okay, someone who signs up for the new build checklist, they’re, on average, worth $1 per user. Someone who signs up for the free properties checklist, on average, they’re worth $6 a user. So then I can focus on creating free content that attracts the right people. So that’s the idea behind it. So I’ve got about 5 or 6 things that I’m tracking there.

I still got a bit of work to do to setup the tracking in full for that, but I’ve got a little bit of it going, which is good.

What else are we at? Okay, Property Tools is just ticking away. No changes there at the moment. I don’t have any plans for that, but basically, On Property is going on autopilot. I did get another commission from Ben. But, yeah, On Property, in terms of content, in terms of marketing, it’s going basically on autopilot.

I’m going to collect some of that data and based on what the data tells me, that will drive what sort of content I create in the future because I want to create the right content that attracts people who are likely to buy from my product. So I’ll scale that up slowly through content marketing, but I just want to focus on the right content for me and for the product that I’m selling. And then, hopefully, I can just fund that with On Property Plus as well as commissions from Ben.

So that’s On Property out of the way. That was the big thing that we had to deal with last week was that it wasn’t viable and now we’re in a situation where we believe it’s going to be viable moving forward. It’s not going to be a homerun success. It’s not going to be the future of my business, but hey, it can tick along in the background. It can generate enough revenue to keep us going and for me to pursue other things.

Now, let’s talk about what I am doing and the plans that I have moving forward. When I started working for myself full time, when I quit my 6-figure income job to work for myself full time, I had big dreams about what I wanted to do with my business and the kind of thing that I wanted to create. When I was talking to my wife about our whole situation, she said to me, “Go back to the place where you last felt like God was saying to you, ‘Yes, this is what you’re meant to do.’ where you last felt like you were on track to create what you wanted to create.” Going back, the last thing where I was absolutely like, “Yes.

I’m really passionate about this.” was when I was thinking about creating an education company for adults, basically. What I want to do is help teach people basically any form of education that’s going to help them improve their lives in some way. I want to be a part of that. I always wanted to create really practical education things that they can use to apply to improve their lives.

So going back, that’s kind of the last time I was really happy – the last time I was really passionate. And so I went back to that and I thought, “Okay, let’s just say On Property ticks away and we’re going to survive. I’m not going to have to go back to work for myself, how do I want to move forward with my business?” The problem with On Property, you know On Property was great. Creating your own products is a great way to make money, but there’s a lot of maintenance in creating your own products.

There’s a lot of effort that goes into creating your own products, which takes away from creating free content to market those products. And then, once you launch them and sell them, obviously, there’s ongoing support and maintenance for that. And so, I was thinking, if I want to build a large, scalable company, I need to think about things other than my own products. There’s definitely going to be some situations where I will create my own products, but if I want to go broad, I need to think of a business strategy that is going to work better.

Something that was really cool was I created this mini course on how to start a podcast fast. So I talk through it, it was really practical, step-by-step guide on how to create a podcast. And I just created that, I put it on Youtube.

I put it on my website, podcastfast.com and basically set it up. And I had big plans for the site to launch my own products, but I never got around to it. But anyway, that course has been viewed thousands and thousands of times by people and it’s made me over $1000 Australian in referrals to a web host which I recommend, Arvix. Basically, people go through the tutorial. Part of the tutorial is here’s how you setup a website for your podcast and here’s a host that I recommend, it’s Arvix, and I got a coupon code.

A special coupon code that gets them 20% off, but then also that’s an affiliate link, an affiliate code and so it’s get tracked to me and I make money every time someone signs up. So over the course of how ever long it’s been since I launched that – I would have to go back into the Instructions not Included archives to work out when I launched that, but it’s made about $1,000 for me.

I feel really great about it because I was able to put out free content, really help people and then, obviously, there’s the financial reward of the $1,000 that I’ve received. And so, I thought, “Okay, well, this is a business model that I’ve kind of micro tested and kind of proven to work. Maybe I can take this idea and I can take it to other things that I know how to do.” And again, my wife was really encouraging me to go down this route.

She’s been talking about it for months. For me to create videos, to create podcast, to create lessons on the things that I know how to do. Things like how to create a website and stuff like that. But I never wanted to be in the make-money-online niche. I have been in that in the past when I wasn’t making any money online. I don’t want to be one of those make-money-online gurus and have the majority of my income come from me telling people how to make money. I was really put off by that for a long time.

But then I thought about this podcastfast series that I did and I thought, “You know what I could do, I could create series that showed people practically how to do some of the things that I do.” So rather than saying to people, “Here’s how to make money online.” I can say to people, “Okay, you want to make money online in X way, here’s how to go about setting that up.” The same approach I’ve taken for On Property.

I don’t own any property so I can’t say to people, “Here’s the best way to invest. Look at me, I’ve invested, I’m so successful.” I say, “Okay, you want to invest in positive cash flow property, here’s how to find them. I’ll teach you how to find them or provide services for you on how to find them.” So I’m telling them they should invest this way. I’m not saying I’m successful. I’m just saying I know how to find positive cash flow properties and so, here, I’m going to help you.

I like to relate it to the gold rush. I am someone who’s selling pans to the people who are coming to the gold rush. So I’m not selling a course on how to become rich through the gold rush. But what I’m doing is I’ve got a shop where I’m just providing people with pans or with Levi jeans that they can buy that’s going to help them when they’re out there panning for gold. So rather than saying, “Here’s how you should pan for gold.” People are like, “I’m coming here to pan for gold.” and I’m like, “Well, here’s a pan.” or “Here’s some jeans to keep you warm while you’re panning for gold.”

The first course that I’m going to be creating is how to create a membership site with zero coding. So how can you setup a membership site and sell your membership site without touching a line of code at all? And so, this will be a mini-series.

It ended up being broken into 12 parts and it’ll walk people through exactly how to setup a membership site that they can go ahead and sell. Start from the very beginning, about buying a domain name, getting a hosting, all of that sort of stuff. And I have a couple of affiliate products in there that I’m recommending – domain name, hosting and LeadPages as well and WishList member. So I think I’ve got 4 affiliate products that I recommend as part of how to create this membership site with zero coding.

The goal is this is the same as podcastfast – to put it out, to create this awesome, epic mini-series that just walks people through exactly how to do it and then the goal is to create affiliate income through that, through the products and services that I recommend.

I also have plans for how to create an evergreen launch sequence. Maybe some stuff on email marketing. Maybe that’s all I’ve got – the membership site and the evergreen launch sequence are kind of the two that I’m mulling over at the moment. I’ll do the membership site one. Move on to the evergreen one and then, hopefully I’ve come up with another idea for something I can create after that. So that’s what I’m up to. That’s my strategy at the moment. Get On Property ticking away and then use my time to create these educational videos that I’m giving away for free. And then, the business model is that there’ll be some affiliate income through that.

That’s where I’m at at the moment. That’s where my business is at. All of these lessons will be hosted on my website, Pelt. So I’ve got pelt.co and so that’s a brand name that I’m going with. Originally, I wanted to make it stand for something like, “Personal Education Life Transformation” or “Personal Education Learning and Tools” or “Learning and Training” or something like that. But in the end, I’ve gone with Pelt – Learn Faster. That’s my tagline at the moment. I don’t think it’s awesome, but I think it’s good enough for now.

So all of these tutorials, you guys can find. Just go to pelt.co and you’ll be able to find them all over there. Yeah, I’m really excited for this. I’m really excited to create these really helpful mini-series for people. I think it’s going to help a lot of people and I think it’s also a potential for me to create the passive income that I want to have the live that I want in 3-5 years where I can travel with my family and have the freedom and flexibility to do a whole variety of things. Some of these stuff that I recommend will be one-time payments and I’ll get a fee, like with hosting. But then, some of it is recurring as well, so the email marketing stuff I’ll recommend will be recurring.

I’ll also recommend Snappy Checkout to receive payments, so that’ll be recurring. So if you need to receive payments for any of your products, there is no better solution. This is my shameless plug for Snappy Checkout, I’m affiliate for. Go ahead, check it out. Go to pelto.co/sc for Snappy Checkout and you can go ahead and check that out. It’s absolutely my favourite way to collect payments.

It integrates with Paypal or Stripe so they can pay credit card or Paypal. Their fees are really low. I was just actually looking at their fees and it’s 2% or $0.50, whichever is lower. So I worked it out – if you have a product over $25, the most you will pay is $0.50. That’s where it becomes $0.50. I sell a product for $300, right? If I went to somewhere like Gumroad, they charge 5%. So, on top of Stripe, which is 2.9%, I’m paying an extra 2.1% if I go with Gumroad. Let’s just call it 2% to make it easy. So on a $300 product, an extra 2% is $6 for me.

If I sell 10 a month, that’s $60 a month. If I sell 100 a year, that’s $600 a year if I go with Gumroad. If I go with Snappy Checkout, then I’m paying $0.50 rather than $6 on that $300 product. So it’s no-brainer that I would use Snappy Checkout. And also, their checkout, I really it because it looks really professional. It looks really trustworthy. And also, they don’t require people’s shipping addresses. Often, you’ve got this checkouts and people need to put in their shipping addresses to buy an electronic product and I think that lowers conversions and so less people checkout.

You can tell, I use it for all of my products. I absolutely love it. Please go and check it out through my affiliate link, I’d really appreciate it. Go to pelt.co/sc for Snappy Checkout and sign up for an account today.

So that’s where I’m at in my business. Not planning on doing Instructions Not Included episodes daily at the moment because I just don’t have enough to keep updated, but I’ll probably keep them going about once a week or just whenever I feel the urge to say something to you guys. So I hope that you are moving your business forward. I hope that you’re learning from my mistakes. And if you want instructions, you know what to do – go and buy some furniture.


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#49 Hoping and Praying To Sell A Copy Of My Course

iniartworksmallI finished my public speaking course but it took me 4 attempts to create a sales page for the product. I also added a sales email to my autoresponder.

Hey guys! Ryan here from Instructions Not Included. I just want to give you an update on my week. I had Monday off which was great. Working today, doing a shorter week this week and today I was just focusing on my course on Outspoken.co on How To Become A Better Public Speaker In Private. You want to check that out, just go to Outspoken.co/private, if you want to see the course and the sales page over there.

So basically I spent the day finalizing that course. So once they purchase it, there is a page that they go to that has all the videos; I had to set that up. And I have also gone ahead and created the sales page for the course which actually took me 4 attempts to create the sales page.

First I did a text-based sales page which was pretty average. And then I started writing an email to send out and realized how bad it was. I then created a second sales page and while I was creating that I realized it is probably better if I create a video or an audio for this. And so I recorded an audio for it. And then I created a page on that. And then I realized that this is just overkill, the audio went for 7 or 8 minutes for a $30 course.

It was not even an awesome audio either. And then the last thing that I did was just create a products page at Outspoken.co/products and just have a little description of the course, a little square image like a title cover for the course and then a buy-it-now button down the bottom.

And so I decided to sell the course for US$30. I just thought US$20 was not enough and made it sound like a cheap and crappy course so I upped it to US$30. I would like to go for $50 or $100 but I just do not have a good enough relationship with my readers and stuff. I do not think to charge $100 for a course. So I thought $30, happy medium.

I also went ahead and added like a salesy sort of email to my order responder for Outspoken.co and so that will go out to everyone who signs up for my course which is probably about a person-a-day or something or maybe even less than that. I do not actually know. I have never tracked it.

And then I have just sent out a broadcast email as well to my subscribers and I have 750 email subscribers for people that are interested in learning more about public speaking and who have signed up for my public speaking crash course. So I am hoping and praying that one of those people actually buys the course. And the next time that I am recording, the next time that I am talking to you guys, I will have a beer in hand.

I will be drinking the beer and we will be celebrating the first sale of this course and also my first US dollars in a long time. And if this course sells and i this course is something that people are interested in, then that all of a sudden makes Outspoken.co a profitable side project and will make me more inclined to invest more heavily in that site because at the moment the site is in shambles. It is a bit buggy.

It is missing a lot of things that need to go on there but I just have not done anything with it because it does not make me any money. So if I fix it I might get more traffic. People might stay engaged longer on the site but it is not going to result in any profit for me and so it has not been worth it.

But if this course proves profitable, if this is something that people are interested in then I will go ahead and invest more in the site. And I will also try and think of some other courses that I can create that I could sell to people and try and make this site profitable.

I would definitely like to diversify away from On Property because at the moment 99% pf my income is coming from On Property and if the Australian property market was to crash then that would severely affect my income. Or if something was to happen to this site, I am too exposed and I would rather spread my risks across the 2 sites. And as well, if I can make money from Outspoken.co then I feel like I could then teach how to make money from a podcast through PodcastFast.com.

So we will see how it will go. That was what I was up to today, not as many hours to work today which I am finding a little bit difficult, a little bit stressful. But I will get whatever I need to get done this week.

There is nothing urgent that I need to get done so it is no big deal. But I am working less this week. Spending more time with the kids and doing my test for working 25 hours a week. So we will see how we will go. We will see how I can handle it, not working as much. Can I do it? We will see how it works with the family and stuff as well. So I will keep you guys updated on that.

I am bout to finish. I am about to go pick up the kids from kindergarten in about 20 minutes. They just have vacation care today. I will pick them up soon and hopefully we will sell a copy of this course. Come on! Let us sell a copy! Hopefully tomorrow you will be hearing from me that I sold a copy. Or you will be hearing that I have not. But hopefully I will have.

Alright guys, that is it for me today. Until next time, if you want instructions go and buy some furniture.


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#48 I Created A Product In A Day…Kind Of

iniartworksmallI recorded the entire public speaking course in just 1 day…well I filmed all the videos but I still have some editing to do and a sales page to create.

Hey guys! Ryan here from Instructions Not Included.

Just a really quick recording to talk about how I went with creating my public speaking course and I have good news for you. I finished all 7 videos – actually 8 videos yesterday. So I recorded the entire course in one day but that has taken me more time than I would have liked to get that course up and available.

My goal for today was to get it all edited, all up and actually create a sales page and even send out an email about it to try and sell my first copy. But it did not get that far. I have edited and I have uploaded all of the videos. I have some design work to do to create the thumbnails for each of the videos and so I have to create a sales page in order to sell this product so I am still a couple of days away from that.

I am going to have Monday off. I have a Smash Brothers tournament tomorrow so I will let you guys know how I go with that. And then my weekend is going to be Sunday, Monday and then next week I will only be working 25 hours during the week so this is my trial week and so because I am taking Monday off. And I will probably do like 4 6-hour days or 3 6-hour days or one 7-hour day or something like that. Work less. Spend some time with the family and yes, see how we would go.

I do not know when I am going to get this out. Hopefully early, some time this week. It is not early next week but some time next week and how much do I want to sell it for? That is the question that I am asking myself. Do I go – I think the highest that I would charge would be $50 and the lowest I would charge would be $20 so I am really umm-ing and aah-ing about how much to sell this for. So the course is called How To Become A Great Public Speaker In Private so how can you train to become a better public speaker in the privacy of your own home.

If you want to check out the course, if that is something you are interested in, go to Outspoken.co/private and you can check out the course there. By the time this goes live the course will be up there and be available for sale. I am still working at how much I am going to charge for it and something that I am absolutely stoked about is that I am going to charge US dollars for the course.

I have said in a previous episode that one of my frustrations is that I earn Australian dollars and I spend US dollars. And so what that means at the moment is it is about 1.5 so that every US dollar that I spend, it is almost a dollar and fifty Australian that I need to earn in order to cover that cost.

So I am excited to have this course out, just start selling this course and hopefully I can earn some US dollars for the expenses that I have in US dollars and so yeah, I am pumped to do that so it will be somewhere in between $20 to $50 US dollars. I think if I did a better production of it so because obviously I recorded it in 1 day, recorded it in my bedroom.

It is a pretty cruisy production. If I have done a good production of it I think I will feel more confident charging either $50 or $100 for it. But because the production is not awesome I am not feeling super confident to do that so $20 to $50 will probably be where it lands. But yeah, I was excited to be able to smash out 8 videos in one day, an entire course. And I have them edited and all I have to do is create a sales page then I can put it up on my site to sell it.

So pretty pumped to be in that situation and to finally, finally, finally have a course for Outspoken.co which previously Public Speaking Power which is a site that I have massively struggled to monetize even though I get great traffic to it. So I will keep you guys updated with how it will go, what I decide in terms of the price, and whether or not I can sell any unit. And as I promised yesterday, if we sell just one copy we are going to have a big celebration and crack some champagne or drink a beer or something like that.

If we sell a copy I will call an episode While I’m Drinking Beer and we can celebrate that together. Alright guys, that is it for me for today. It is 4:35 on Friday and I have the weekend coming up. I have the tournament tomorrow. I have to hang out with the kids and the family and have some dinner. I hope you guys have an awesome weekend. So until next time, if you want instructions go and buy some furniture!


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