Ryan McLean : Slightly Unconventional

If I Started From Scratch Would I Start On Property Again?

iniartworksmallPretend On Property didn’t exist and I was starting from scratch. Would I enter the property space again or sell similar products? The answer is surprising.

Hey guys and welcome to another episode of Instructions Not Included with me, Ryan McLean, as I try and make a decent living online. Now, I am driving at the moment, heading from the Gold Coast to the Sunshine Coast, which is about a 2-hour drive.

I’m going up there to meet with and to spend some time with Ben Everingham who’s my buyer’s agent of choice that I am very closely partnered with. So we’re going to be hanging out, setting up some systems together, doing some videos for the On Property website and stuff like that. So it’s going to be a good day.

I’ve got a drive ahead of me and so I thought I would take the time to record an episode for you guys because it has been a while since I’ve given an update on what’s happening with my business and how I’m moving things forward.

First, let’s talk about On Property. So I’ve been asking myself the question, “If I was starting from scratch, would I start a property website again?” and I’ve also been asking myself the questions, “If I was a brand new start-up and I was deciding to get into the property space, what would I do to be able to generate X amount of income per year?” and I changed the figure based on how I’m feeling or the answer that I want to get.

So I say, if I am starting a brand new start-up today, pretend that On Property doesn’t exist and I want to earn $100,000 a year from this business – that’s the goal of the start-up. What would I do to generate that? Would I go down the path of property tools in which I’m selling low-cost software for property investors? Would I go down the path of selling educational courses? Would I go down the path of being a lead generation tool for people like Ben the buyer’s agent and potentially other people as well? Or would I go down the path of selling my own courses and things like that? I mean, would I go down the path of my membership site where I am showing people properties and things like that?

They’re like the 4 kind of options that I have because it’s what I’ve done. It’s the space that I know. And also, when I look at the property field, I can’t think of anything else that I would want to do because there’s a lot money to be made as a buyer’s agent or there’s a lot of money to be made marketing new build properties because they have huge commissions for them. But in terms of marketing properties, they’re generally overpriced – the new build properties. In terms of being a buyer’s agent, that’s a lot of work that I don’t want to do.

I love creating content. I want to be an education company, not a one-on-one sort of consultancy-type model. So they’re kind of out of the question and so, it just leaves me with kind of the strategies that I’m already using. And so, I just kind of think, “Okay, well, starting from scratch, what would I do?” So, property tools would be out of the question because I looked at the data, it started about a year ago, it’s probably made me about somewhere between $6,000-$10,000 in the space of a year.

Now, that’s not too bad as a little side income, which is what property tools is. But if I was starting a start-up, would I go after that cash flow calculator sort of market? No, I wouldn’t because it’s not going to generate me enough money. I can’t market and scale that at all.

Then, I look at the courses that I created. Okay, I started creating courses about a year ago as well and they’ve made even less money. They sell for about $100 a piece and they’ve made about $3,000 or $3,000-$4,000, something like that. So they’re not really a viable option either because they just don’t sell in enough volume and I have decent volume on my website. We’re talking over 100,000 people a month come to visit my website, which is quite high for an Australian property blog.

You have to remember, Australia only has about a bit over 20 million people, compared to America which has over 300 million people. So you’re talking about a much smaller market. In terms of courses, not something I’d pursue because you really do need to sell the high value courses. You’re talking $2,500 to $6,000 courses in order to make significant money in this industry.

So that leaves me with that lead generation and it leaves me with m membership where I am finding and sharing with people positive cash flow properties. And so, I looked at the revenue for both of those and from Ben, the revenue was roughly around $40,000 in the last 12 months and from my membership site, the revenue was roughly around I think it was $60,000 to maybe $80,000.

I didn’t do hard figures in the last 2 years, so kind of about $40,000 per year each. Though, I know those figures are wrong because I didn’t make $80,000 in the last financial year. So, I don’t know what’s messed up there or what calculations I’m doing wrong, but the takeaway from it is that they’re basically even.

And I was also thinking, well, they kind of serve 2 separate audiences. So my audience in terms of On Property or the product that I sell – the membership site, is really for DIY investors. People who want to go out there, find the properties, research the areas. They want to learn how to do it themselves. And my membership site is great for that. I show them properties, but I don’t help them negotiate, I don’t make decisions for them.

I provide them with the courses that they need to learn how to do different things. I provide them with the cash flow tool as well, so they can go ahead and use that to analyze properties and things like that. So I kind of give them a kit that they need to become a DIY investor in terms of positive cash flow property. But then, Ben’s offering is very different because these are people who don’t want to be DIY. These are people who want someone to hold their hand.

They want someone to lead them, someone to help them. And so, that’s a different market segment, I guess you would say, a different type of customer. And so, it kind of works perfectly that those 2 would be aligned with each other – that I’ve got this audience of general property investors. A portion of them will want to be DIY, which will be my membership site. A portion of them will want the helping hand, which will be recommending people to Ben.

So I guess the answer that I came to when I thought about if I was to start from scratch, what strategy would I take? And it would probably the dual fold strategy in terms of marketing my membership site as well as marketing Ben’s service for people who don’t want to be DIY. So that made me think, “Okay, let’s try and re-vamp On Property.

Let’s try and again bring it back to this membership site concept.” and I was thinking, originally, “Okay, people just want the properties. Maybe I should strip the membership site away and just sell people the properties again.” which is a path that I’ve taken in the past and it kind of works.

I don’t really know, I haven’t tested it enough, but people are happy to sign up just for the properties. But then, I was talking with my wife, Kelly, about it and talking about the different products that I have, talking through all of this. And she made me realize that the properties themselves aren’t just what people need. So people want the properties, yes, that’s probably what most people are paying for. But then, people also want the calculator so that they can calculate those properties or so that they can calculate their own properties.

They also want the courses so that they can learn how to be a better and more confident investor. So, rather than seeing my membership site as all these different things, like you’ve got property listings, you’ve got tools, you’ve got courses, I see my membership site now as one complete package that helps people invest in positive cash flow properties if they want to do it themselves.

Every little bit forms an entire solution to help people find positive cash flow properties and if I only shared the properties with them and I didn’t provide the tools, then I wouldn’t be providing that complete package for people and they wouldn’t be getting everything they need in order to succeed. So it made me realize that, okay, probably not best to break it all up, but probably best to leave it as a membership website.

We also talked about subscription versus on-off payments. We were talking about the comparison between Netflix, you’re paying, in Australia, it’s like $8-$12 a month for Netflix. You’re like, “Yeah, I’m happy to pay that subscription.” Easy to sign up for that because it’s so cheap. You hardly even notice it and you can cancel any time. So when you’re making that decision, it’s not a big decision that you have to make. However, when you’re signing up for something like On Property membership and you’re talking about $300 per year, the thought that goes through people’s minds is very different to that. So they’re thinking, “This is quite a large commitment that I’m making, $300.

I need to think about whether I can afford this now as well as whether I can afford this in 12 months’ time.” So the question is, would it be better to sell it as $300 per year and just get less people, but get them as subscribers or would it be better to sell it as a one-off payment of $300 and then, they just get 12 months access. And at the end of 12 months, they’re not re-charged, but they’ll obviously have an opportunity to sign up again if they want to. And after some discussion, I’ve decided to at least test the fact that it’s just $300, it’s a one-time payment.

And I put myself in the mindset when I’m making business decisions and things like that, if I’m signing up for a subscription that’s a yearly thing, I need to think about that. I need to think about, “Will I be using this product in a year’s time?” I remember there was a product, Countdown Monkey, that was $79 per year. And when I signed up for that, I had to think, “Okay, will I be using this in 1 year’s time or not?” And then, you’ve got to schedule in time to cancel it if you want, so it is a much bigger decision.

Whereas, when there’s software that I purchased, like once I purchased the SEO Yoast Plugin for videos, right, and I think that was the same price. Like $79 or something like that and it came with 12 months of free updates and support. Then, after 12 months, you don’t get any more updates. So it’s in equivalent the same sort of thing that I’m going through and I was like, “Yup, okay. I can purchase that.

I know it’s going to be good for 12 months.” And then, the service didn’t actually end up working for me. It didn’t end up being what I needed. And so, when 12 months came around, I didn’t renew. But the decision to sign up with Yoast versus the decision to sign up with Countdown Monkey was so much easier because you’re just doing a one-off payment, there’s no commitment. And so, I’m hoping that by changing On Property from an annual subscription or a monthly subscription to a one-off payment with 12 months access, that I will gain more members.

I also wanted to change On Property from being a blog that also sell products into a product that also has a blog. So, the membership site is going to be more heavily featured. I’ve created a new sales page which will go on the homepage. And then, the blog will be kind of separate link that people need to click on.

Most people come to the individual pages through the blog, anyway, and return customers are there, but they’re not huge. And so, basically, I wanted people to think On Property – that means positive cash flow properties. So if I want to find positive cash flow properties, I go to On Property. Not, I go to On Property and it’s this property blog/video/podcast and, “Oh, look, they have products as well. Maybe I’ll check them out.”

I want it to be like, okay, this is what On Property is. All the marketing that we do is to support this and that’s to support the membership site. And then, obviously, there’s going to be huge marketing opportunities for recommending Ben through the email list, through the podcast, through the videos, through a whole different variety of sources that we’ve been talking about. It doesn’t distract away from the offering that I’m bringing because there’s so many people who aren’t interested in my offering that may be interested in getting the one-on-one help.

That’s kind of my new strategy for On Property moving forward. If I had the question in mind; Okay, if I wanted to start On Property today or start a property website today with the goal of making $100,000 per year in revenue… Then, it seems feasible now that my membership site could generate half of that. My referrals to Ben could generate the other half of that. And so, combined, they would make $100,000 together. Whereas, individually, I don’t think I could make $100,000 from either of those things. So, that’s cool. I feel like I’ve kind of got clarity on On Property again.

I’ve got some work to do to bring that to the point that I want it, but I’m very excited. And so, a takeaway for you guys with this is to really get rid of the idea of what you have now. So I’ve already built this thing, I’ve already got this traffic. For me, I’ve already got On Property that’s generating. Over 100,000 people a month are coming to that website.

That’s a pretty valuable asset, but if you just strip that all away and say, “Okay, if I was to start today, would I build the same thing or what would I build if I was to start today?” And so, I think doing the same activity for your business could be helpful for you because you can say, okay, get rid of that ‘sunk cost bias’ they call it because I’ve already sunk so much time or so much money into this, I need to keep going with it. Get rid of that and imagine yourself starting from scratch again. Starting brand new from scratch, what would I do?

That’s really helped to get me clarity and hopefully, it helps you give you clarity as well. In terms of other side projects, I was thinking of building on publicspeakingpower.com. I’ve kind of decided against that just because it’s not generating enough revenue and I don’t think it will. My niche website is doing pretty well. I think it made about $100 last month.

It’s probably on-target to make somewhere between $100 and $200 this month. So in terms of that niche website, that’s doing well. And there’s some other niche websites that I want to start as well. So rather than focusing on trying to grow Public Speaking Power into some big website, which is never going to make a lot of money, I’ll just leave it there. It makes like $50 a  month and it pays for itself, so I’ll just leave it there doing its thing and I’ll focus on On Property and I’ll focus on other niche websites that I’m starting as well.

My wife keeps encouraging me to start a review site to review all the things that I love to talk about. Things like microphones and phones and whatever it is I’m buying at the time, you know, tripods, adapters, all these sorts of things. Just a random website where I can talk about different marketing things, different software that’s just product reviews and so, I think I’m going to do that. I kind of did with pelt.co and I kind of do it with pelt.co, but Pelt is, I’ve realized, such a dumb name and it’s taken me so long to realize that.

I always knew Pelt was a dumb name, but I thought if I could make something big enough and exciting enough, then it would take on a life of its own. Just like Google has, but I think, really, at the end of the day, Pelt’s just a dumb name and I probably should’ve never created a website with that name. Oh, well, but anyway, so I’m think of starting a website. Something like Ryan’s reviews or reviewed by Ryan or something like that. There is a Youtube channel called Lachlan Likes A Thing, where this guy does really great reviews on headphones.

I’m not sure if that’s still running, but that sort of concept – that it’s just me, I like this thing. You’re coming because it’s my reviews. It’s not something that I’m going to scale into this big business like The Sweehome or The Wirecutter or something like that. It’s just me reviewing products in my own way. That’s something that’s on the cards, but I haven’t started at the moment.

That’s it for me today, guys. I think I have babbled enough and talked enough. I’ve talked about On Property and what I’m doing with that. I talked about also focusing on niche websites and really just leaving Public Speaking Power there. And I’ve also talked about creating a review site as well. And so, that’s where I’m at in my business. I’m still on the drive. I’ve just got less than 2 hours to go now because I’ve been talking to you guys for about 15 minutes. It’s going to be a good day on the Sunshine Coast.

It’s pretty sunny weather. Nice and warm up here for winter in Australia. It’s going to be a good day that I think we can create some good content with Ben and I think we’re going to strengthen our partnership and hopefully generate a lot of business as a result of this time that we’re spending together.

Hopefully, we’ll get either some coffee or some beer or both because I love coffee and I love beer. So, maybe coffee in the morning when I get there and maybe beer before I go in the arvo. Not too many because I still want to be able to drive. No drink driving, that is a terrible thing. I would never do that. So, yeah. So that’s where I’m at today. I wish you the best of luck in your business and until next time, if you want instructions, go and buy some furniture.


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#79 What’s The Payoff 3 Years From Now?

iniartworksmallWith my business performing well at the moment my mind is freed up to think about what I should be doing now to set myself up to have the life I want in 3-5 years time.

Hey and welcome to Instructions not Included. This series is about me, Ryan McLean, as I try and make a decent living online.

In this episode, I want to talk about actually planning for where you’re going to be in 3, 4 maybe 5 years’ time because that’s exactly what I’m doing at the moment.

I’m trying to put in the work and trying to put in the plan, the system in place so that in 3 years’ time, I can do what I want to do.

Generally, for me, it’s really hard to plan forward more than 12 months because when you’re running your own business, when you’ve got 3 children under the age of 7, things change pretty quickly.

Me and my wife, our friends call us gypsies because we move so much. We’ve relocated to different cities 3 times. We’ve moved house 14 times in the last 7 years.

So planning ahead can be really difficult for us when it’s more than 12 months into the future. Generally, we only live in a house for 12 months, if we’re lucky.

But what I have been thinking is like, we have started homeschooling our daughter who is 6, she’s in Grade 1. We enjoy it.

We have a lot of reasons for doing that. Thinking of starting a website on homeschooling where I’ll discuss those, but I won’t waste your time here. But basically, in my mind, anyway, I’ll talk about it in a different episode if people are interested. So, we’re homeschooling our daughter. Our son, who is 4 is in what’s called pre-prep.

Here, where he does 3 days a week and then they start prep or like, kindergarten next year. And so, we’re talking about, is he going to go to kindergarten? Is he going to do homeschool? What do we think we’re going to do? He’s happy at school, but then, he wants to do homeschool because his sister does homeschool. I don’t know.

We don’t really know what’s going to happen. But then, fast forward 3 years, and our youngest who is currently 1 to 1.5, he will be 4 to 4.5 and we will be making these decisions again for him.

So fast forward 3 to 4 years, there is the possibility that we could be homeschooling 3 children if that’s the route we decide to take. Now, we haven’t decided to take that route yet so we’re not sure. But we kind of need to prepare for that and I am currently doing the majority of the homeschooling.

The responsibility is on me. So I spending the mornings doing school with my daughter and then come to work. If we were to add one more child to homeschool, I can foresee it being a lot more difficult than it is. I may need to drop my work hours. You know, things may change.

Basically I’m at the point in my business now where the business is quite successful. onproperty.com.au is quite successful. It makes decent revenue in terms of my own products. Then, there’s revenue on top of that in terms of recommending a buyer’s agent. It’s one of the biggest property blogs in the country.

It’s got a big presence in terms of podcasting and in terms of YouTube that is just continually growing, which I think will be the future. Anyway, that’s ticking along and doing well. But given the Australian property market, it may continue to do well for another 10 years or it may not be a stable source of income in the future. We’re just not 100% sure about that.

So I’m trying to think now while I’ve got stability of income, spending a couple of days a week doing On Property. That frees me up, I’ve got a couple of days a week to do some other things. It frees me up to think, “Okay, 3 years or 4 days down the track, let’s just imagine that I am stepping back from work a bit.

I am doing more homeschool. Hopefully, we’re travelling as a family – that’s something I would really love to do. What do I want my life to look like? What do I want my income to be coming from?” all that sort of stuff.

They’re the kind of questions that I’m asking myself now. Because I don’t have to ask, “Where is the next paycheck is coming from? How are we going to survive the next month? What do I need to do to make that happen?” I can begin to ask, “Okay, in 3 years’ time, what sort of revenue streams do I want to have in my business? What sort of flexibility do I want to have?”

The ultimate thing for me is to generate as much semi-passive income as possible. I do make money from a bunch of different sites. On Property makes the lion’s share – 90%+ of my income. But I do get advertising income, I do have affiliate income from other sites like my public speaking site, podcasting site.

I’ve got a site about online marketing. I’ve got a site about Super Smash Brothers Melee. I’ve got this personal podcast as well, which doesn’t really make any money at the moment. And then I’ve got a software tool that is associated with On Property as well.

I’ve got another niche site. I’m thinking starting another one. And so, I’ve got a few sources of income and they all kind of add up a little bit. But the great thing is, like with the public speaking site, I haven’t touched that in probably 3 years now – 2 to 3 years. That’s something I want to start re-investing in. But that still makes money today, which is just absolutely amazing.

I’m just going to go ahead and check my Google AdSense in terms of YouTube as well as in terms of the website – in terms of how much money that website is making. Because that’s something I want to scale up. I want to create a lot more content for that. And so, let’s go ahead and have a look. I have not used this site in quite a long time. There it is. I’m actually going to change the brand name back to Public Speaking Power.

I decided to change it to outspoken.co, but they never did anything with it. So I think I’m going to change it back to Public Speaking Power. Wow! I have 711 subscribers and I’ve got 36 videos on there. So, not too many videos. I just got to login to a whole bunch of different stuff so bear with me for a minute. Let’s go ahead and sign in.

So in terms of revenue from YouTube, we’re looking at $10 a month. Not much, but that pays for 2-3 coffees a months. Actually, I pay about $3 per coffee, so a coffee a week it pays for. And then let’s go ahead and look at the performance reports for the website. Common reports, websites. Okay. Not last 7 days, let’s go last month. We’ll look at that. In terms of that revenue, we’re looking at above $60. So we’re looking all up about $50-$100 a month.

I’d love to take that up to $100-$200 a month. And then, as well, work on other stuff and build them up. Even if I had 10 different things making $100 a month, but that is super passive. That’s just a baseline income that could pay my bills if we needed to travel. Do you know what I mean?

That’s what I’m trying to think about in terms of the next 3 years. How can I build up these things? Change this from $50-$100 a month to $100-$200 and then do that multiple times and do that for a couple of different sites. Last month, let’s do this month. So this month’s tracking very similar, but I do have a niche site that is now generating probably $10 a month. So, yeah, I’m building up that sort of stuff.

So it’s kind of going back to what I was doing years ago in terms of content creation and niche sites and stuff like that and I come back to this. But I guess, I just want to take the things that have been working, build them up. And then opportunities kind of come out of that.

So with On Property, for a long time, it was just advertising. Then, I had my own products. Then, this agreement with Ben came up and I’m making more money now through that agreement than I’ve probably made through advertising in the history of the website. As you grow bigger, as you become more noticeable, as you build up in the community, these opportunities come out of it. And so, I’m hoping that as I build up these other sites, opportunities will come out of those as well.

At the moment, I am focusing on maintaining On Property, keeping that source of income. But as well, building up my passive income and doing work now that’s probably not going to pay off any time soon. But they will hopefully pay off in 3 years. And so we can look back on this in episode 500 in 3 or 5 years’ time of Instructions not Included.

I’ll be travelling and I’ll have these passive income sites on the side and I’ll be doing what I really enjoy, which is creating content.

Hopefully, this will work. I wish you the best in your business. I hope that you’re not just thinking about today, but you’re thinking about 3 to 5 years down the track as well. That is it for me. Until next time, if you want instructions, go and buy some furniture.


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#76 Is My Business About To Come Crashing Down?

iniartworksmallThere is a lot of talk about the Australian property market crashing, would that take my business with it and what can I do to help my audience (and stay in business) if that did happen?

Hi guys, Ryan here from Instructions Not Included, the show where I talk about me and my journey to making a decent income online. There’s a lot of different aspects of that I talk about and today I want to chat a little bit about what would happen if my market completely crashed.

If this is your first time tuning in then you may not know but I run a mildly successful website called onproperty.com.au which is an Australian property investing website.

I do a lot of general information, I do a lot of interviews on there and I make money through selling access to my membership site where I find certain types of properties as well as recommending people and referral fees for recommending people to a buyer’s agent who is a friend of mine.

Something that a lot of people have started talking about lately is the potential for an Australian property bubble, an Australian subprime crisis, the big shark, whatever you want to call it there’s a lot of people out there who are now starting to say that the Australian market is a way of a price that it’s got similar markets to what the Japanese market had before it crashed, what the Irish market had before it crashed.

And then there are a lot of people out there who are protecting the crash of the Australian Property market.

This is all speculation at the moment so I don’t know if it’s going to happen. I’m doing research, getting in contact with people, trying to line up interviews so we can talk about this more and understand it more.

I definitely don’t understand this topic enough to say yes the market is overpriced and it’s going to crash.

I recently did a video on just talking about the Australian property bubble and it was me reading through a few articles talking about what I think about it and just kind of talking about it. That video has gone gangbusters as it has done better than almost any other video that I have in that short amount of time.

It’s my number one video for the last 28 days so I’m just going to go into my stats now as I talk to you guys and check this out. It has done way better than I expected it to do. It is just a little video that I created – nothing really serious but it has done a lot of use.

But this is something that I need to think about, it is something that my buyer’s agent friend Ben needs to think about, something that I guess everyone in this industry needs to think about.

What happens if this is true and it is a property bubble? How is that going to affect my business? For me more importantly I’m thinking about well how’s that going to affect the people that follow me and how can I help them? I want to understand this so the people who follow me – my audience I can give them the best insight the best advice as quickly as possible before all of this stuff happens.

If I look at views last 28 days then this has had almost over 2,000 views and it’s about 1,000 views ahead of my second most popular video.

I’m just trying to work out when I actually uploaded it because I don’t even think it’s been out for 28 days. It’s only been out for half of the month and it’s already got almost double the number of views as my second most watched video.

So that’s pretty crazy in terms of lifetime views it’s probably not going to be up there. Because I got videos that have had 12,000 views and stuff like that. But it’s getting out there like within probably two months it’ll be in the top 10 of my most viewed videos ever.

However, this is just something that I need to start thinking about, “What happens if the market crashes?” And this is the really interesting perspective on me, Ryan. Because a lot of business people might be saying, “If market crashes how am I going to protect my business?” Whereas I am so passionate about this topic, I’m so passionate about my community, about the people that I’m helping my thought process goes like this – “If the market crashes yes that’s probably going to affect my business.

I’ll probably be able to scrape through and survive but I’m not too worried about that.

But I think about if the market crashes how is that going to affect my audience and what can I do now to prepare them for this so that they can make money they can exceed if and when the market crashes.”

I think so many people approach business that if this happens how we’re going to protect our business. And I’m thinking about I don’t care about my business, I care about the people who follow me, I care about the legacy that I have, how can I help the people that follow me. And if that means it’s going to affect my business then so be it but I want to help those people.

Therefore that’s something that I’m dealing with at the moment, trying to think about at the moment. Is it something that I think is going to happen in the next year? No, I don’t think it’s going to happen in the next year. But is it something that will probably happen in the future? There’s definitely a possibility out there that this could happen in the future.

I’m not a hundred percent sure how this is going to go down but I definitely wanted to chat about it, put it down in the podcast as part of my documented history that this is something that I’m thinking about, this is something that I want to help my community with and this is something that I think if I start talking about this, start warning people.

Not really warning people but making them aware of it and helping them by saying if this happens here are some things you can do. Then I think that this is the best long-term strategy for my business because that’s going to give me the reputation that I need moving forward.

If I don’t want to exit this market in the next year, if I want to be in this market for the next 5-10 years then my reputation and what I say today matters. Therefore I want to say the best thing with the best knowledge that I have to help my people now no matter how it affects my business. And that’s just the truth of it.

I am trying to be of high integrity as possible with my business and seriously help people. I think in the long run that’s going to be the best decision that I can make.

That is something that I need to think about and as I’m thinking about that as I’m talking about it now I do think this means that other parts of my business I will need to focus on like other niches and things like that. I’ve got other niches like public speaking and I’ve got a niche site that I started.

I also want to start a podcast on home-schooling just for fun. But I definitely need to start thinking about other revenue streams from other websites. This is great because I have been thinking of just spending a couple days a week on On Property anyway as it only really needs a couple of weeks of my time.

I’m working with my virtual assistant to take over more of the admin tasks for On Property so there will be less of those for me to worry about. Therefore I’ll spend more time creating content for the site and then creating content for other websites as well.

I’m getting really passionate about video, about audio and less so about writing so I just think that that’s the future.

I look at my own web habits and I just see myself doing a lot more searching on YouTube rather than on Google now and so YouTube is really my first search engine now and Google is becoming my second search engine except for specific topics where I don’t think I’m going to find the answer on YouTube then I might go to Google. But I’m doing probably more searching on YouTube than on Google or if anything it’s very close to 50/50.

I’m focusing on video a lot and I’ve just invested in a lighting kit and so I spent about $150 or a bit less on a three-point lighting kit. I’ve invested in that and eventually if I can build up enough buffer in my business I will also invest in a DSLR camera and some better audio equipment but that’s potentially down the line and I’m not 100% sure.

That’s where I’m at, at the moment. There could be a market crash in the future, in the near to medium future, probably not next week, probably not in the next year but probably within five years or something. It would-would be a good chance of this sort of thing happening – not a good chance – good chance is the wrong word – there is a chance that this could happen.

It is just something I need to think about, something I need to start preparing for because if it does happen I’m not ready to go back to work for someone else and with the large majority of my income coming from one website I do want to spread that out and spread my risk.

I think I talked about in the last episode but the strategy that I’m moving towards I’m calling it phase two of my business because I’m kind of out of survival phase is that I want security – I want to build up security of income, passivity of income and then I want to improve my production quality and get more production out the door and more videos and things like that. So I’m working on those things – security of income, passivity of income, I should probably add to that diversity of income as well as it is something that I want to work towards.

I’m having a great time in my business. I am doing very well financially but I’m well aware that the world doesn’t stay the same that the world changes, that tomorrow my circumstances could change and I’m trying the best to think about and prepare for that. So you will hear more from me about this topic as I think about it, mull it over and take actions towards it.

I wish you the absolutely the best in your business. Go out there, make a splash in the world, be integrit, help people like I’m trying to help people. And if you want instructions you know what to do – go and buy some furniture.


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#73 What Can I Be The Best In The World At?

iniartworksmallToday I explore the hedgehog concept from Good To Great and try to work out what I can be the best in the world at.

Today, I want to talk about what I could potentially be the best in the world at.

Hey, I am Ryan from Instructions Not Included and this is a show where I talk about how I am trying to make a decent living online. Just a quick update, we have had a seller month in terms of referrals for Ben the buyer’s agent, my friend who I recommend.

We are looking at potentially cracking $10,000 this month in terms of referrals, so absolutely stoked with that. You may know if you listened to the show for a while that we had huge cash flow issues a while back and hopefully, that is all going to be part of the past as we continue to recommend Ben and his services and work closely with him.

So, that has been really cool. We have not hit that yet and obviously there are still things that can happen between when the sale is made and the waiting period before commissions are paid and things like that.

Anyway, we have been doing well. I got halfway through the month and I have had a great month; I earned enough profit to get by for the month and I was only halfway through.

And so I started thinking about what do you do when you are earning enough money in half a month? What do you do with the other half of the month? Now obviously, you can do things to earn more money or to prepare for the leaner months which we know I have had in the past, but I wanted to think about ‘okay, I know I want to dedicate 2 to 3 days to On Property exclusively and basically smash out On Property in 2 to 3 days and run that site, build that site, maintain that site, all that good stuff.’

What am I going to do with the next 3 days of my time and I was thinking about – you know, the truth is I need to do stuff every day. I do not want to sit around doing nothing, playing games on my phone or something like that. I would love to play Super Smash Brothers Melee every day but I do want to grow my business, I do want to have a positive impact on people’s lives and I am not going to do that through sitting on my ass, just playing games all day.

I need stuff to do every day and so even if On Property always made enough money for me to get by – more than enough, even if I were completely financially free I would still want stuff to do. So the truth is I need stuff to do every day. I have those 2 or 3 days where I need to maintain or grow On Property to make sure that money keeps coming in but I also need to grow some other income streams that are separate from On Property just to hedge out bets against things.

And other thing that I wanted to do is I want to dramatically improve my communication skills. I thought I was a pretty good speaker. I thought things were going pretty well until I went to New Zealand and I tried my hand at commentating some Super Smash Brothers. Now, if you have listened at all, you know I love this game called Super Smash Brothers Melee, which was released in , but I played this as a competitive.

There is a tournament scene that I attend and compete for prize money for a whopping $10 for third place up to $100 for first place for a whole day of gaming. It is not big money in it but I love the competition; I love the game. Anyway, I was over in New Zealand, there was a tournament. I went to the tournament. I got kicked out; I came fifth and so I decided to try my hand at commentating some of the games that were going on. And instantly, I knew I was out of my depth. It was very hard to commentate, very hard to talk about the things happening in the game. Everything was so fast-paced.

I actually spent a lot of the time talking about what players did wrong, which is actually considered quite rude. And the more I think about it, the more I look at commentary that happened; it was pretty bad of me to do. So basically, I failed at commentating – I did a really bad job, and in some cases where I said some offensive things. I did not mean to be offensive but it was just not very nice. And so, that was a big eye-opener to me – that I need to dramatically improve my communication skills if this is what I want to do for the rest of my life.

And so, I started thinking about the hedgehog concept in Good To Great, which if you have not  read Good to Great, it is one of the best business books out there. It is up there with The Lean Start Up, with Linchpin by Seth Godin. Good to Great is probably on my top 5, definitely probably – that is not a good statement. It is definitely on my top 5 of the best business books I have ever read. Innovator’s Dilemma is also up there as well, so there, you have 4 books. I cannot think of a 5th that I would absolutely recommend.

Anyway, the hedgehog concept is this combination of 3 areas that define something that you build an excellent business that goes from good to great. And so, these 3 areas: what are you deeply passionate about, what drives your resource in general – how do you make money, and what can you be best in the world at; and by finding the combination of these 3 things, that is the goal to create a really great business. So, I went through this activity looking at these different aspects and what is the middle and combination of these 3 things for me and I am trying to work that out. And so, what are you deeply passionate about?

So, this is actually a myriad of different things. I am deeply passionate about communication skills and public speaking. I am deeply passionate about gaming and Super Smash Brothers Melee. I am deeply passionate about my family. I am deeply passionate about God and Christianity.

I am deeply passionate about helping people, financial freedom, encouraging people to be the best they can be, all of these sorts of stuff. So it is a whole myriad of things that I am deeply passionate about. I am not just passionate about one thing; I am deeply passionate about a lot of different things. I was not off to a great start there.

Next, I looked at what drives my resource engine? What makes me money and what can I survive off? And so my resource engine when I looked at it across all my websites, I make money through advertising.

I make money through affiliate sales so selling affiliate products. I make money through referrals like I refer people to Ben the Buyer’s Agent. And I also make money through my own e-products, things like e-books, courses, membership sites, that sort of stuff. So, my research engine is all kind of standoff my websites but yeah, advertising, affiliate sales, referrals, e-products, all sorts of stuff online.

And then I was thinking what can I be the best in the world at. I just watched a tournament of Melee called Battle of the 5 Gods and my favorite player won the tournament and he is currently ranked number 2 in the world. By the way, he is going, he could definitely be ranked number 1 this year and I thought could I be the best in the world at Super Smash Brothers Melee? Probably not.

Could I be the best in the world at communicating? Probably not, in terms of being a public speaker and up on stage. What could I be the best in the world at? And it came back to something that was in the very first episode of Instructions Not Included, which was when I asked my wife ‘what do I do? What makes me useful online?’ and she says “You have a way of explaining really complicated things and making it easy to understand for people.” So, I take really complicated concepts – things that are hard to understand, and I make them easy to understand for people, and I thought you now what, that is something that I could probably be the best in the world at.

It is making complicated concepts or ideas simple and easy to understand. I remember an example when I was interviewing someone for On Property and she was talking about some concept – the person that I was interviewing, I cannot even remember what it was, but it took quite a long time to explain that and I was then able to narrow down what she said into a succinct sentence.

I was able to take all of these concepts that she was explaining in a very complex, very difficult to understand way, and I was able to summarize it into one sentence that would make sense to almost absolutely everyone and that was a moment that I remember where I was like ‘okay, take note of this because I am probably very good at this.’ And so, I was thinking about it and I was thinking I could be the best in the world at taking complicated things, making them simple, and that would combine my passion for communication and getting better at that all the time, which I am deeply passionate about, as well as the other topics that I am deeply passionate about and like to talk about.

So, when I look at this hedgehog concept, what could I be best in the world at that is making complicated concepts simple and understandable. What drives my resource engine is all the advertising, affiliate sales, my own products, etc. and then what am I deeply passionate about is the variety of things. And so I looked at my sprawling business of a bunch of different websites like one on public speaking, one on property investing, one on podcasting, I have this personal one as well, I have some niche websites as well, and I thought ‘you know what, like I am kind of living the hedgehog concept but I just need to refine it slightly.’

So, I am doing what I am the best in the world at which is taking complicated ideas and making them simple for people and I am doing that through the content that I create. And I am creating content about things that I am deeply passionate about and I am driving revenue through advertising, affiliate sales, etc.

And so, I have found out – at least I think, and as you know I change my mind all the time, but I believe that I can run multiple different websites and that I do not need to run just one website because what I want to get the best in the world at is taking complicated ideas and making them simple to understand. I want to do that in the future even when I plan to study psychology and maybe work with kids with autism or stroke victims or things like that in the future.

This is still going to be something I could potentially be the best in the world at so I want to work on that skill. I want to get better at that skill but I can use that skill across a variety of different niches and I do not have to focus just on property and be the best in the world in property investing because I am not deeply passionate about that. I am deeply passionate about helping people across a variety of different topics. So I guess as I say this, what are you deeply passionate about, I am deeply passionate about helping people like helping people to make good decisions and take control of their life and all of that sort of stuff.

I love the idea that I could potentially do this and spread myself across a variety of niches that I can talk about property, I can talk about public speaking, I can talk about business, all these things. But what I am best at is that communicating complex things, making them simple and so I just need to do that more and more every single day as much as possible. And when I look at how I spend my days, I spend a small portion of my day – maybe half an hour to an hour, where I am actually doing that and the rest of my day is spent with busy work and things like that.

So, I am definitely passionate at the moment about setting up systems where I can expand my niche so that I can jump in and jump out of things as I need to, so for example, I would love to be able to jump into PodcastFast at the moment creating a new series there; jump back out.

I would love to jump into Public Speaking Power, create a couple of episodes there and jump out. And because I have a resource engine of advertising, affiliate sales, etc., that fuels that, I can actually do that. So that is what I will be focusing on moving forward for the next week or so is getting a system in place where I can jump in and jump out of niches so that I can take concepts that are difficult to understand, explain them simply, but then I will jump out and move to something else because otherwise, I find that I am just forcing myself to create content.

It is not very good so I want to be able to explore my passions, talk about the thing that is on my mind and that I have been thinking about at the time and obviously continue to drive resources for me.

So with that, I have decided to start a Super Smash Brothers Melee website. I bought the domain Melee.co a while ago and so I am going to set up a website for that. I already created 2 episodes, basically going to document my journey from a failing new player – only played for about a year, hopefully on the way up as I become a better and more professional player.

We can see that progression happening. So, that is something that I could fund potentially get some advertising revenue through that, but you never know. So, that is something that I am starting. I am also working on my other sites as well; continue to work on On Property. But yeah, I am pretty excited where my head is at; I am pretty excited about my business moving forward.

I have found some things to do to fill my time even if On Property makes me enough money. I am absolutely excited about that. I hope that you are excited about your business. I encourage you to go through and do this exercise yourself and to find the combination of the 3 things; again it is what are you deeply passionate about, what drives your resource engine, and what can you be the best in the world at.

It is not easy to understand; it has taken me years to get to the point where I think I have it nailed down and then it may change over time. But it is a worthwhile exercise and one that I found very interesting. So, go out there. Do this exercise. Take some strides in your business and until next time, if you want instructions go and buy some furniture.


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#70 Welcome Back To 2016

iniartworksmallThe first episode of 2016 and my new site has already made over $50 in income.

Hey, and welcome back to Instructions Not Included where you follow me as I try and generate a decent income online. And let me tell you, it’s not as easy as I would have hoped. I have been trying to do this for a number of years – basically, since 2006.

I discovered it when I was 18 years old and been trying to do it. I’ve been working full time online for the last 2 years now and still haven’t quite made it, I wouldn’t say. So I’m earning enough that I don’t need to go back to work, which is great, but we would always like to be in a better position. So, welcome back.

It feels like forever since I did my latest post and a lot has been happening.

December was a pretty tight month for me. December tends to be my worst month of the year. The property market in Australia doesn’t dry up, but people lose interest in investing property over the month of December with Christmas and New Years and Holidays and everything happening.

There’s just not a whole lot of action in people researching and thinking about investing in Australia. So, cash flow did get very, very tight in December, early January. We’re talking I basically had a week or less than a week left of income before I was going to run out of money and need to pull from savings.

This is because I pay myself every single week. So the business is always profitable every month, but it doesn’t necessarily pay what I need in order to support my family. So I got to the point where I was basically a couple of days from running out of money, but cash flow has since improved and we’ve sold a lot of memberships to our membership site.

We’ve had some commissions come through so all is good. So we’ve got months of income in the bank now so that should be fine.

One of the things that I tried that failed last year was trying my evergreen launch funnel sequence again, which worked great back in May, June, July of last year. But when I re-did it, I had over 1,000 people go through it. Usually, we’re talking anywhere between $5 and $10 per email subscriber, I was making in this launch funnel. All of a sudden, I had over 1,000 people go through it and I think I did one sale of about $300. So it wasn’t doing very well, wasn’t generating the income that I needed and so, I shifted gears again.

I re-marketed my product, setup a sales page without a sales video and setup 2 tiers – one property only and one a full membership for $300 a year and property only was $99 per year. Sales of that have been going good and going fairly steady and hopefully, they continue into the future. So that is good.

I have also started another site called pelt.co where I’m doing a lot of education videos around how to do certain things in internet marketing, like how to setup an evergreen launch funnel or how to create a membership site. And that’s going to be my big project of 2016. So I look forward to working on that more and sharing more details with you guys on that.

I started working on that the very end of November and a couple of days ago, we got our first income from that – an affiliate sale that was worth about US$40 and then we got another affiliate sale that was worth about US$9. All off, in the first 2 months, it’s made US$50, which isn’t stellar, isn’t going to fund my lifestyle, but hey, progress is progress and any income is better than no income at all, so I’m happy with that.

Also, I’m going back and learning about how to build niche websites. So I’ve been following Spencer over at nichepursuits.com and so I’m following the Niche Site Project 3 and re-looking at that and looking at apply the things that I learn to existing sites that I have or even potentially launch new sites into the future. I’ll give you guys updates on that as they go around and as they happen.

I did spend a day or two creating one article that was almost 3,000 words in length to target a specific keyword that was low competition and I think it just had 70 views a month or 70 searches per month. Within 1 day, I was ranked within the top 120. Within 2 or 3 days, I was ranked in the top 40 in the Google search results, but I kind of hovered in the top 40 for that last 5 days or something like that. And so, this is quite low competition and a lot of the people ranking in the top, they’re good websites, but they’re not targeting that keyword, not answering that question.

I really want to rank for this so I did some stuff today to drive some links back to it. I created a Youtube video, which will also go out as a podcast on Soundcloud. Both of those will link back to the website.

I did some internal linking on my website as well and I am thinking about doing some Pinterest post or social media marketing to link back to the site as well just to give it a little bit of juice, a little bit of love and hopefully push it into the rankings a little bit faster. I also adjusted it so it had less affiliate links in there. I think I had about 20 affiliate links going out, which sounds like a lot, but it was one image and one link per item that I listed.

There was 10 items in total, which equaled 20 links. I basically removed the links from the images except for the top 2 recommendations because I figured they’re the ones that’ll be clicked on the most. So, I’ve got 12 links now instead of 20 links going out. Also did an external link in the post to a reputable source and so I’m trying some on-page SEO as well as some minor, very minor back linking – very minor white hat back linking. Linking from Youtube back to the post, etc. And so, we’ll see if that can boost rankings and if we get into the top 10, I will definitely record an episode and let you guys know about it.

Writing a second article now on the same website also targeting a low search volume. I think it was about 40 searches per month, but low competition as well. So we’ll try and rank for that one and both of these searches are trying to make money through Amazon associates or Amazon affiliates. So linking people over to Amazon and basically getting them to purchase over there. We’ll see how we go.

I would like to make a little bit of extra income from Amazon. I would like to diversify my income away from On Property. I think my goal is really to get On Property earning 50% of my income by the end of the year and earning 50% of my income from other sources – 50% or more. Whereas, at the moment, it’s more like 95%-98% of my income comes from On Property, so we want to change that.

That is my quick update of what I’ve been doing in the last couple of months. I hope that your business has been going well. Go out there, work on it. Even if it takes you 7-10 years like it’s taking me, know that in the end, it’s going to be worth it. So, that’s it, Ryan out. Until next time, if you want instructions, go and buy some furniture.


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#65 The Day I Realised My Business Wasn’t Actually Viable

iniartworksmallToday I realised the business I have been focusing on and try to grow for the last 2 years may not actually be a viable business.

In the last episode, I talked about how I had lost my niche, but it was actually a lot worse than that and my business was in a way worse situation than that. And it’s still kind of is in a really bad situation. That’s what I’m going to be talking about in today’s episode of Instructions Not Included.

How I came to understand that my business wasn’t in fact viable and wasn’t going to help me achieve my goals and then what I’m doing to kind of get myself out of that hole and to convert my business into something that is actually going to help me achieve my goals. Because, obviously, we’re in business, we’re in online marketing for a reason.

We want to generate a certain amount of revenue, a certain amount of income and live a certain type of lifestyle. And so, for me, I guess the ultimate goal for me is to earn about $100,000 in revenue or $75,000 a year in take home profit that I can live off, but then I also have the caveat that I want the majority of that income to be semi-passive income.

So I don’t want to be doing a lot of work in order to generate that income. For example, I could do consulting and work with local businesses.

I could do client work and setup websites for people, but that could generate me and help me achieve the $100,000 a year, but I’ll be working full time in order to achieve that. However, I’ve got stuff like my membership site, like Property Tools, like On Property Plus that requires little upkeep and little maintenance and that’s the sort of income that I want to create.
Alright, so let me take you on the journey that I went on to discover that my business wasn’t viable. And then, let’s talk about the steps we’re taking to turn that around. I think this is going to be a very important episode for me.

It’s a very important episode for a lot of people to actually do this stuff first and understand what you’re doing in your business so you don’t go 2 years like I did before you realise, “Hang on, the path I’m going down probably isn’t actually viable.” Okay, I worked on Sunday because my wife was away on Friday and I took care of the kids. So I took a day off Friday and I worked on Sunday. And what I did on Sunday was that I went through the past history of my membership site, so I’ve got two.

I had On Property Plus where I find positive cash flow properties for people. And then I’ve got Property Tools which is a calculator to help people calculate whether or not a property is going to be positive cash flow. So On Property Plus goes back about 18 months. Property Tools goes back about 5 or 6 months.

So I looked at those and focused mostly on On Property Plus, which I had changed the name to On Property Listings, but it’s going back to On Property Plus, we’ll get to that in a second. Basically, I went through my stats, all the way back for 18 months.

I looked at it and I realised that in the space of 12 months, in terms of monthly members to On Property Plus, I’ve gone backwards. So in the last 12 months where I think my business is growing, traffic on the website is growing, monthly subscribers to my main membership site, my main source of income, have gone backwards by 4 customers. And my income had gone up a little bit by about $270 or $280 or something like that. So imagine, in 12 months, working in your business for 12 months and you grow your income by $280 a month or $3,000 a year, is basically what I was looking at.

So what I realised when I looked back was that in the course of the year, 90% of monthly members left the service. And so, basically, every single year, I’m starting from scratch. Every single month, I’m starting from scratch to get new members and to get revenue coming in.

In terms of the goals that I had, I’m likely to achieve that. We’ll get to that in a sec. I also looked at annual subscribers and this was a little bit better, but only 30% of those stay around when it comes time to renew their membership.

I didn’t have as much data on annual members because, obviously, it takes longer for them to churn. But from what I can see, about 30% of annual members renew their subscription a further year. And so, with this knowledge in hand, I was really realising that even though I have a subscription business, not many people are staying around. And so, I can’t just focus on getting new customers and my business is going to grow as a result of that. Basically, each year, I need to get all brand new customers for my service. So that was the first realisation.

The next thing that I did after having this realisation was I went back to modelling my products. And so, I looked at the income that I wanted to generate and I’m looking at, “Okay, based on different price points, how could I generate this income?” Let me just bring it up on my computer so we can talk through this together and it’ll make a lot of sense to you. I’m just going to log on to my spreadsheet. Basically, what I decided was that for On Property Plus, I wanted it to achieve $60,000 per year.

I figured Property Tools will probably make anywhere between $5,000 and $15,000 a year. Then there’s extra affiliate stuff like my affiliate deal with Ben and then extra sites and stuff like that on the side as well. I just thought $60,000 for On Property Plus is the goal that I’m going for.

Let me bring up my modelling page. I was looking at all different price points. So recently, I had raised the price from $300 a year to $480 per year. I was looking at, “Okay, how many sales would I need in order to achieve my goal of $60,000?” remembering that the majority of people are actually leaving every single year. And so, I was looking at my goal of $60,000 and at my previous price point of $300, I would need 17 new subscribers a month to achieve that goal. And when I looked back over my statistics, my best month was 17 in the one month. Most of the months were more like 7, 8, 2, 13.

It went up and down, but my average was about 7 or 7.5 and I needed 17 every single month in order to achieve my goal because people are leaving every year. So I’m looking at this and I’m like, I haven’t had a new annual subscriber in the last 2 months at the current price, which is $480 and I’ve had a few monthly members, but they’re going away every year. So I’ve decided, I really want to focus on annual subscribers.

I think that’s the easiest way to achieve my goal and so I was looking at different price points. At $100, I would need 50 new subscribers per month. At $200, I would need 25; At $300, I would need 17; At $400, I would need 13 and at $500, I would need 10 new subscribers per month. And so, I was looking at this range, I thought, the most achievable is the $200 to $300 range. $100 is too cheap, I need too many. Between $200 and $300 or 17 and 25, is something that I could probably aim for. Really, I was thinking about this and I’m like, “Yeah, I can’t achieve this. This business isn’t going to achieve the goals that I thought it was going to achieve.”

I realised that as my website traffic was growing, the income wasn’t growing with it. And so, I can’t just focus on growing web traffic in order to get more sales. There is one saving grace for me, though. And that’s the fact that looking at my data, about 30% of annual members re-subscribe. This means that my goal of 17 per month can drop down to 12 per month if 30% of people stay. So, 12 per month is more achievable – it’s only 5 off my regular goal. So what I eventually came to and I had a long discussion with my wife. We’re talking through what are we going to do? What should we look at? There was a few conclusions that I came to

. The first was that On Property Plus isn’t going to be the runaway success that I had hoped it would be – that would eventually generate over $100,000 a year by itself. That’s just probably not going to happen. So that was the first big realisation.

So then, we’re just looking at, okay, rather than thinking about this as a recurring product, even though I would still sell it as a yearly subscription or monthly subscription. I really need to look at this as one-time sales moreso. And so, realising that, looking back over the data, I did an experiment for a couple of months – I think about 3 or 4 months this year where I turned off On Property Plus. So it wasn’t available to the public, but what would happen was each week, a new cohort of people – and a cohort is just a small group of people, about 100 people, would go through a sales funnel like Jeff Walker talks about.

So they go through 3 free videos then there’s a 4th video, On Property Plus opens for them for 5 days and then it closes. So a bunch of people go through this every week and when I looked at my data, my biggest month was when I was doing this experiment, that was 17. And also, the majority of those months were quite good and quite high in terms of the subscribers that I got.

I’m just wondering if I can find it and show you guys. When we made this change, which was May in 2015. In terms of new customers, we had 15 one month, 17 one month, 8 one month and 6 one month. But then, before that, we’ve had like 7 one month, we had 16 then we had 2, 2, 3. So on average, it seems to be higher.

What I could tell from the previous experiment that I had done is actually this is probably the best way for me to sell On Property – is to close it down, have this evergreen launch funnel where people only get an opportunity to join for about 5 days and after that, the opportunity closes for them.

I can also supplement this maybe twice a year or something like that where I can open it up to the public and do a bonus offer and things like that. Something that I haven’t done in the past, but something that I would definitely explore moving forward now. So if I look at this and I look at 15, 17, 8 and 6, the goal of at least 12, but hopefully 17 per month is probably achievable.

If instead of focusing on more traffic, I actually focus on conversions. Conversions from my website to my email list and then also conversions from the email list into On Property Plus members. So that was the second big thing.

First big thing was we realised that it’s probably not going to be the money-maker that we thought it was. And then, the second big thing was that the best way to sell this is probably through the evergreen launch funnel. So we need to reactivate that and go through the process of reactivating that. Since last time, I’ve moved from Ontraport, where I was previously hosting this to Convert Kit. And to actually run this evergreen launch funnel was a bit harder in Convert Kit.

I had to word out how to do it and maybe I’ll do a tutorial on that in the future. That’s the point right now. It’s that, okay, it’s not going to be the money maker that we thought it was, but if I launch this evergreen launch funnel, then potentially, we can achieve our goal of $60,000 on this product each year. Instead of focusing on new content and driving more traffic to my blog, I’m instead going to focus on conversions. So converting the email subscribers more, getting more people to sign up for my email list and so forth.

So, yeah, we had a big realisation that the plans that I had weren’t moving us in the direction that we thought that we were going to get. I actually thought my saving grace would be Property Tools, which is $5 a month or $50 per year. And then when I looked at that and I’m looking at average churn for that, they say a churn of 5% is good and churn of 2%. Churn is the percentage of customers leaving each month. So churn of 5% is good. Churn of 2% is world class.

My churn, some months it was below 5%, some months it was over 5%, but basically, I think my churn is going to be around 5% or a little bit higher. For me to even achieve $50,000 per year from Property Tools, I would need 1,000 members and if I had 1,000 members, my churn at 5% would be 50 people a month. So that’s 50 people a month that I would need to replace and I’m getting about 10-15 new customers a month. So to go from 10 to 15 to 50 with Property Tools is probably not achievable.

I always thought, that long-term, Property Tools will be my saving grace and that it would be the best long-term generator of cash, but now that I understand churn, I understand that Property Tools will eventually cap it up and it’s going to be probably be nowhere near that $50,000 year example that we just talked about.

So that’s not going to be our saving grace. On Property Plus wasn’t moving where we wanted it to. So this week, I’m just working on converting On Property Listings back to On Property Plus, providing everything that I did previously in the past so people get access to courses, to calculators, to all that sort of stuff. So it’s back to being a membership site, rather than just an email that gets sent out to people. So I’m all the way back to where I started, which was back in September, a few months ago and I basically got the same strategy.

It was really good to realise this stuff, but also really painful to realise it as well. So I definitely recommend that you go through your stats, and then model forward and say, “Okay, how many units do I actually need to sell to achieve my goals and is that actually achievable?” Because for me, it wasn’t really achievable unless I make some drastic changes. And for me, that’s converting to this evergreen launch funnel. And then also focusing on how to increase my conversions as well.

By doing this, by doing the modelling, by understanding that this business probably isn’t going to be what I thought it was, actually gave me some really good action steps that I can take to improve the chances of me generating an above average income from my business.

Another thing that we decided as well is that On Property is probably never going to be the home run success. And so, for me to generate a full time income online above that $100,000 revenue that we talked about, I’m really going to need to start diversifying into other niches. Dreamy Dad was the start of that with talking about night terrors. But that’s probably not going to be a very big site so I need to explore other things that I can do. At the moment, I don’t have any ideas.

I am thinking about doing some tutorials on how to setup a website, how to sell your own products, that sort of stuff and make some money through affiliate commissions, but I haven’t done the research to understand how competitive is this market. Can I compete in this space? Is it even worth doing? At the moment, I’m not 100% sure. I’m just going to try and get On Property set up so that it’s ticking away. And then, I’ll try and find some other niches and see what I can do.
Big realisations this week. Big, big, big changes in my business. Kind of depressing to realise that what I’ve been working on for the last 2 years probably isn’t going to achieve the goals that I have for myself, but at least now I know and I can move forward and try and find a way to achieve my goals. At the end of the day, that’s what it’s about, hey? We run our own business, we learn these things and we’re constantly adjusting to try and achieve our goals.

I hope that this encourages you to go and look at your product. Go and look at your business model and to say, well, is this actually going to help me achieve my goals or not? And then see what action you can do to actually move you towards your goals.

I’ll keep you guys updated with how I go moving forward. Different niches I decide to go in, etc. and how my business evolves. I hope this has been interesting. This has been a super important realisation for me. This will be a very important episode for me to look back on and to realise the mistakes that I made and to stay focused on business that will actually move me towards my goal. I hope that encourages you guys.

This episode is sponsored by Snappy Checkout, which is, I think, the best way to collect payments and to deliver your products. To collect payments for your products and I use it on all of my sites. I use it for every product that I sell. It’s got a great backend system to track all your sales and things like that, integrates with Stripe.

It’s really affordable as well. So go to pelt.co/checkout. So pelt.co/checkout to go and have a look at Snappy Checkout today and I definitely think it’s the best way to sell your own products. And I’m working with Mike, the owner there, to actually work on a one-click upgrade. So you sell a product and then they go to an upsell page and then with one click, they can be charged and get access to the upsell. So that’s something that we’re working on together.

Hopefully, we’ll have that together soon and I can start working on some upsells and things as well, which can just add a little bit to my business. So, again, go ahead, check it out. Go to pelt.co/checkout. That’s my affiliate link and it helps support this show and helps support what I think is an absolutely awesome product. So until next time, guys, stay positive.


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#64 I’ve Lost My Niche

iniartworksmallAfter feeling like I had no idea how to move forward I have decided to refocus in on my niche of investing in positive cash flow properties.

I think I have worked out the solution to my problem. I am not 100% sure that I have worked out the solution, but at least I’ve got something to go with now. So if you have listened to the last episode or if you haven’t, go back and listen to it.

Basically, I am struggling at the moment because revenue has decreased in my business and I don’t know what I did wrong, and I don’t know what to do. So it has been laying very heavily on my mind as to what exactly I need to do to get myself out of this rut and to transform my business, get my business healthy again and keep it going.

On the bright side, I have spoken to Ben and he was saying that there are some good leads coming through his buyers’ agency. so in terms of cash flow I don’t think I have anything to stress about. But in terms of the longevity of my business that’s what I have been stressing about and I don’t really have a solution.

And then I was just thinking about it and thinking about it, talking to my wife about it, thinking about it some more and I came to the realization that I used to be the positive cash flow guy and everything I would talk about on my site would all be around investing in positive cash flow property. And then the issued that I had was that I had kind of tapped out that market in terms of organic traffic, in terms of search engine traffic and SEO because only so many things you can write about how to find positive cash flow property which is really the problem that I solved.

And so what I then did was I started to create content that was just about general property investing. So, I expanded my niche.

But I think the mistake that I made is that I should have still remain the positive cash flow guy and still focus on that niche but my free content is just more general in nature in order to reach a larger audience. So what I did and the mistake that I think I’ve made is I went from the positive cash flow guy to the property guy.

And being a property guy in a space of thousands of property advisors, buyers, agents, property marketers – all of these sorts of people, I’m just one in a sea of thousands. And so I think the mistake that I made and again I could be wrong on this and I could need to change my mind, but the mistake that I have made is I’ve gotten away from my core message which is investing in positive cash flow property and helping people invest in positive cash flow property.

And so I was thinking about my products. I was thinking about my offerings. And the way that I came upon – I guess, this discovery that I had lost my niche was I was wondering with this problem – Is it a product problem?” “Do my products suck and I need all new products? Is it a pricing problem? So my products are overpriced or under-priced or just not priced correctly? Or is it a marketing problem and I’m not marketing my products correctly? And I do feel like it’s a marketing problem – that I’m not marketing my products correctly.  Because I’ve got a lot of people that signed up for my services and my products and are happy with them.

Therefore, I’m pretty sure that it’s not the products. I’m pretty sure it’s not the pricing. I’m pretty sure that it is nothing. So I’m thinking along this train of thought and then came up with I guess the idea that I’d lost my niche.

As a result, I was rethinking through my products and what I have to offer and how I can position them and I only got back to being the positive cash flow guy or on On Property to be all about finding positive cash flow property. So what I’ll have is On Property listings which I’ll probably might even change the name to Positive Cash Flow Listings just to make it more obvious. I’m not 100% sure about that but I have the listing so that’s a service that I hope you will find real positive cash flow properties.

I’m going to merge my courses into one which I’m going to call Positive Cash Flow Boot Camp. This will be a three-part course. Therefore, the three courses that are selling as individual units will now become one boot camp. And I really feel like when you say boot camp it makes you think about an intensive something that you go through. You can chew on the content quickly. You build up the skills quickly. To me, that’s exactly what a boot camp is. Therefore, to take the three products that I have, packaged them together into positive cash flow boot camp I can show people how to find positive cash flow properties, how to research an area and also how to evaluate individual properties. So I’m confident with that.

Also, property tools I think I may need to put – not on the back burner but just not a huge focus on my site.  Nevertheless, there are property tools I’ll be marketing as tools to help you invest in positive cash flow properties. So I’ve got all of that same sort of products – a tiny bit of repackaging with the boot camp, but basically the same. I’m just changing the marketing around it and changing my focus back to my original niche which is helping people find positive cash flow properties.

I also wanted to record this episode quickly because I’ve listened to something and I don’t want to forget it. I was listening to The Fizzle Podcast which is great. It’s an awesome bunch of guys over there at Fizzle and they were talking about finding your true voice and there were two things that they’ve talked about in the podcast episodes. It’s episodes one and two of that podcast if you want to go check it out. But two things that they talked about that resonated with me around this topic of finding your voice, finding your niche – all of this sort of stuff. And one thing that really resonated with me that was really cool was when they were talking about choosing the niche or choosing the market that you go into.

Often we talk about passion. We talk about our calling. We talk about all of this sort of stuff and that can just be so overwhelming. I know I’ve been overwhelmed at times thinking about, “Am I passionate enough about this market, about this business to pursue it for the next five or 10 years? Am I passionate  enough? Do I feel like God is calling me to work in this business?” And I have really struggled with that.

But reframing it – they reframed it as, “Is this something you care about?” And by reframing it to building a business around things that I care about just makes it so much easier. Do I care about the property market and helping people invest in property? Absolutely. But then I also care about helping parents with night terrors and I care about a whole bunch of other things and I could add those into my business.

So by changing the language to what we’re passionate about, to what we care about has really inspired me in terms of choosing my niche, feeling comfortable with it. Even though it may not be my biggest passion in the world or my biggest calling in the world, it’s something that I care about, it’s something in an area that I want to have an impact and so that’s important.

And they also talked about finding your own voice and a lot of them have gone through this passage – I guess you would call it, of starting with very generic content or copying someone else that they had seen, some guru in the market or something like that and just not getting a lot of traction. But then, they found their own voice, start putting their personality into things and then things really took off. And they interviewed one of the guys – the guy who started a [inaudible7:28] fitness.

He was saying he was writing five articles a week for nine months and he got no traction or generic articles. And then what he decided to do was to move back to two articles a week but to really inject who he was – really inject his new newness and his passion and family guy references and style was references into his blog post and that’s when things started really taking off for him.

So when it comes to finding my voice, I guess what I want to do is find what is my voice, what makes me different in the property market. Because I’m not just a property guy, as I think if I’m just going to be a property guy then there’re other guys who are better. I therefore need to find my specific angle; my specific voice and I’ll be trying out a whole bunch of things. I’ll be trying out how to podcast. I’ll be trying out high quality videos with more editing. I’ll be trying out longer podcast episodes potentially when I’m doing rants and going on rants and things like that.  What I’m going to do is try a whole bunch of things to see what resonates with me, what resonates with my audience and to try and find, I guess the voice that I want to have in the market.

So I was feeling very stuck. I’m feeling a lot less stuck now. I’m passionate to get back to work tomorrow. I took Friday off so I’m going to be working on Sunday and I’m passionate to get back to redo my homepage to focus on positive cash flow property. I’m also excited too I guess, to redo my products, to put a much larger emphasis on finding and investing in positive cash flow properties and then moving forward into the free content things I’ll be creating.

Then I will be looking to find my voice, trying a few things and I guess, injecting up as much of whom I am into things. And so that may be like so much about these references. That may be my new newness that I have. That may be just me being quirky or whatever. I’m not 100% sure yet but I’ll go ahead and I’ll give it a try.

There were emails that I sent out and I’ll just give you a quick update. I did make four new sales for property tools so I got four new members for that. I think I got three new annual members, one monthly. So that was good. However, that was four emails sent out to like a database of 10,000 people. So it’s definitely not a massive conversion to make $155 on a database of 10,000 people over four emails.

Actually, as I’m recording this I just got a new customer – let’s open this up and see if it’s from property tools. That takes it from four to five. Actually, they have spent $99 so they must have bought a course – “How To Find Positive Cash Flow Properties Course.” As I said, I will be selling them individually again so take that $155 up to $255.

All of the way that I receive my payments and stuff, I use a product called Snappy Checkout which I have an affiliate relationship with which you guys can check out. They’re sponsoring this podcast in a way because they are an affiliate deal. They are something that I absolutely love and recommend. I’m looking to do a whole bunch of videos around how to use them and some of the cool things you can do with Snappy check out now that I’ve got this affiliate thing. So that’s another thing that I care about -helping people sell their products and helping people do things well. I think Snappy Checkout is an awesome tool and that’s something that I’ll consider creating some episodes about, some tutorials about.

So you can check out Snappy Checkout – just go to www.pelt.co/checkout  and you can go straight through to see that product. It’s absolutely awesome and will help you sell your products or subscriptions, memberships, all that good sort of stuff. So go ahead www.pelt.co/checkout  and I’ll get a small affiliate commission if you end up using them.

I absolutely appreciate you guys listening. I appreciate you taking the time and letting me vent what I’m feeling and the conclusions that I’ve come to. Hopefully as I get to work this week we’ll start to see some results and we’ll start move things forward.

So until next time if you want instructions go and buy some furniture.


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#63 I Have No Idea How To Move Forward

iniartworksmallI feel stuck and have no idea how to move forward in my business. What should my next move be?

Hey Guys! Ryan here from Instructions Not Included and I am feeling stuck in my business here.

Aaagghhh! I definitely feel better than I did the other day when I had rehashed my membership into something that was worse than what it was before. So I am feeling better about that, but I am definitely feeling stuck about scaling my business and getting it to the point where it generates enough revenue to support me. I have had quite a few good months in the past, but the money just seems to have dried up. I am not getting new signups.

I still have some recurring revenue from old signups and that is going to cover my costs, but that is it. So it is not going to make any profit, or generate me any profit to live off or to grow my business off. Definitely I am in a place where I am starting to get concerned and frustrated. I feel like I am in an impasse where I just do not know how to move my business forward. I do not know if the products that I have are the right products.

I do not know if the way I am positioning them is correct. Maybe I just need to change the way I am positioning them, change the way that I do my marketing because I am getting more traffic than ever before to my site OnProperty.com.au. I am getting 2,000 people a day, coming to that site which is quite a lot for the Australian property space. And I just cannot seem to convert that traffic into revenue for my business. And so I am very frustrated at the moment. I do not know whether to just push forward to continue marketing the products that I have.

I do not know whether I need to change the pricing or change the positioning or if I need to go in a new direction all together and create new products. I am just feeling very stuck and I cannot work out in my mind what to do to move forward and to get out of this.

I am passionate about it; it is not that I am in a rut and am sick of On Property. I am keen to invest in On Property. I am keen to make it something awesome. But I kind of feel like I have lost that original vision of just trying to help people find and invest in positive cash flow property. It has kind of become this Frankenstein monster where it is a whole bunch of things and tools and courses and a whole bunch of videos that have nothing to do with positive cash flow property.

I just feel like I have lost my way, and I just do not know what I am doing. I do not know if I am at the point where maybe On Property, because I am not willing to compromise on my ethics and sell developments, maybe I am at the point where I need to realize that On Property is not going to be a full time gig for me. It is not going to be a one-site that creates a full time income, and I need to explore other revenue-generating avenues as well.

I have my site DreamyDad.com, which I have created. But that is probably not going to do anything for at least 6 months. I am really spewing that I got rid of Inspiring Audio Books and I got rid of Tired and Sleepy, because at least they were combined making a hundred dollars a month. And if I was at this point right now where I am struggling with On Property, I could work on those and try and scale those. But I am at the point now where really, anything that I want to create, I need to create from scratch because the public speaking site is not making any money and I do not think will be in the future.

I am making some ad revenue on that now, so probably a hundred dollars a month or something in ad revenue. And then the podcasting site that makes a bit of money, but I do not know how I want to scale that. And so I am just stuck and I am frustrated. And I do not know what to do next so I do not know.

I am just working an hour this morning, had to set a couple of things up but then I have date day with my wife. And then I am mentoring at a high school this afternoon, so I will not be doing much work today. And then tomorrow my wife is flying down to Sydney because her sister is opening a new business, so she is going down to help her with that. So I will be on dad duty Friday to Saturday, and then I am probably going to work on Sunday because I have lost a day on Friday.

So at least I have a couple of days where I have an excuse to not work and i can think about my business and I can think about where I want to take it. I have set up like an email mini-course that I am sending out over the next 4 to 7 days to people.

It is actually part of one of my courses, but the benefit is that it kind of suddenly markets my course on how to find positive cash flow properties. But I also use Property Tools inside of that quite heavily and so it markets Property Tools. And really, what I want to find out by sending this out to my list is can I create videos that use Property Tools, will that result in people signing up and using Property Tools.

That is what I want to find out because if I can find out that yes, that is the case. If I create free videos that I can give away where I use Property Tools, and if people will sign up for it because they have seen these free videos, well then I really have a marketing strategy that I can move towards and I can just look at what videos can I create where I use my product, and then I can focus on that.

Or I am even thinking, I am even at a point now, should I turn on Property Listings back to Evergreen? Should I change the pricing back to $30 a month? But should I change it to the Evergreen Launch Funnel where people go through this launch funnel and then it opens for 5 days for them and then it closes. So I am actually thinking of going back to that because at least the revenue for that was a bit more consistent than what I am getting for the moment, which is basically no sales at the moment.

Sales for Property Tools have dropped off. Sales for On Property Listings have dropped off. I was doing really well and I had my best revenue month ever, just like a month and a half ago. And now, I am feeling stuck and that is the process of a startup. And so I do not know how I want to get out of this. I do not know how I am going to do it.

I am really feeling stuck and frustrated. But I did want to document this to you guys and to me in the future to go back and to realize that this is hard, that I need to think my way out of this problem, and i really do not know what to do and I am hoping that I get some sort of spark of genius. I get some sort of idea that can help me, but at the moment I am really stuck.

And so, if you are religious, please pray for me to help give me ideas and to help give me a way forward; or shoot me an email, Ryan@RyanMclean.net and encourage me or share some ideas with me about things that you think I could be doing better because I need your help.

I cannot do this by myself and I think I am realizing that more and more. I really need the input of my wife, and also I need the input of other people and you guys. And I am just trying to work this out and I do not know what to do. Do I push forward? Do I change my pricing? Do I change my marketing strategy? Do I go to a new niche altogether?

If you have any ideas, please email me Ryan@RyanMclean.net. I am going to sign off now. I am just going to go and try and think of something to do. I do not know. If I get an idea, I will let you guys know.

Until next time, if you want instructions turn and listen to me because I have no idea what I am doing. Go and buy some furniture.


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#61 Never Be Afraid To Hit The Reset Button

iniartworksmallWhen running your own business you often need to change strategies all the time. You need to never be afraid to hit the reset button.

Sometimes in business and in life you just get an intuitive sense of things, and I have often found that if I acted on those intuitions, acted on that feeling, then most of the time good things will come about. Occasionally, you would believe something or believe that you have felt something and you would realize to discover that it was not true. But the majority of the time, you get a sense of something without fully understanding the entire picture, and that is what happened to me today.

I understand the importance of sending out email broadcast to my list. It is not something that I remember to do on a regular basis. I am trying to do it consistently on Wednesdays, but today is Friday and I had not done one yet. I was listening to a podcast or something and they were talking about email marketing and I am like, “I have a list of 10,000 people. I need to send something out to them. I need to communicate with them, and I need to market my product – my suburb research course.”

I am in the fortunate position now that I have been paid by Ben and I am not in a cash-strap position, and so I do not need to send a thousand-dollar worth of this course within the next week in order to survive or to not have to pull from savings. So I am in that good position, so I decided – I wrote an article, I did an episode about what really drives capital growth or the appreciation in price of a property.

And so I just created an email broadcast about that with the marketing message at the in saying, “If you want to learn how to find areas that are likely to grow, and then check out my course.” And also, if they actually went to the article or went to the episode and watched it, then there is a call to action in that as well. And I sent it out and you know, fairly decent response in terms of opens and click-throughs and stuff like that. But how many sales? Zero.

I got a sale for the suburb research yesterday I think that kind of came out of the blue that may have come from one of my episodes. But all in all, not many sales for this course and I sent out this email, and within a couple of hours I had this intuitive sense that this course is not going to do as well as I have thought. This is not something that I can just market to my list and they will automatically buy. And this is something that is very specific to their situation. And then I have an idea.

I had an idea to reach more customers with my courses because I feel like these courses focused on a particular aspect or particular skill of investing in property, and by keeping them single courses I am only appealing to people who are looking for them right then and there. So if for example the suburb research course, I am only appealing to people who want to go ahead and do suburb research immediately because they are looking at buying a property right now.

So the people who are researching and looking to buy a property right now, that is going to be a small segment of my population, of my user base. So you have property owners, people who have invested in a lot of property, who feel like they know how to research suburbs, they do not want to pay a hundred dollars for a course. And then you have people who are not quite ready to buy yet so they do not feel like it is worth signing up yet. So really, it is just not appealing to enough people and so I had this idea and I realized I was not going to sell this course as much as I thought.

So I decided to do some data diving, which is looking into the data and traffic for my website to begin to understand why are people coming to my website; what do I need to create to sell to people who are then going to buy this suburb research course.

I discovered that a large percentage of my audience were coming to my website looking at things around building a property; and something that I learned through a video series with Ben, who is my buyer’s agent, and we talked about the ins and outs of building a new property. At the end of the course, there was a call to action to getting contact with him and organize a strategy session. And for all the people who went through that course, we discovered that not many people were actually ready to buy, ready to take action, ready to invest; that a lot of these people were actually just in the research phase of their journey and just researching about building a property. They were not necessarily ready to buy one. So this means there is a lot of traffic coming for this particular term, but there is not a lot of money actually being spent by these people, so it is a very small portion of the audience that actually wants to go ahead and buy property.

So I was thinking, “Okay. We have this audience, a large audience that is researching this topic. I know there is not a lot of good information out there because I have written some of it and I have also done the series with Ben. I just know my space, so I know there is not a lot of information out there. So I was like, “Maybe I could take what I did with Ben and create an eBook out of the key aspects of what we talked about and what I learned: so the ins and outs, the most important things to know when building a property.” And so I was like, “Okay. Yeah.” Create an eBook. I could sell this for maybe $9.95 to these people, and I have thousands of people coming each month around this topic. And so I thought $9.95, this is a great thing that I could market.

I could probably sell a couple of these a week. I was not really thinking about how many I would sell, how much I would make for a year, but I was like, this could be something. And I was thinking about what would I include in this eBook, and I wrote down an outline and I was like, I could create a mini-video course, not as high production as I usually do, but that would actually create the content that would then get transcribed, which I could turn into an eBook.

That would be the fastest and the easiest way for me to do that. And so then I am going down this avenue and I am thinking I will sell this eBook with a free course attached to it because that is a value-add. The course will be available for free anyway, but I will package it up and say, “You get the eBook and you get a free course.” And then for some reason – I cannot actually remember the exact moment, but I had the idea in my mind that this course is an extra course that I want to create. All of a sudden I am starting to get quite a lot of courses! I have How to Find Positive Cash Flow Properties.

I have the Suburb Research Course. I am about to create a Property Evaluation Course. I will then have this course and I was thinking, what other courses could I do? There is one on Saving a Deposit, which I get a lot of traffic from, and there is a bunch of other courses that I have thought of; mini courses like How to Increase the Cash Flow of Your Property, How to Do Renovations. There are just so many things that I could create courses on.

And so this is how my thinking is going, how my thought pattern is progressing. And then I am like, this could be a really good membership site in the way that James Schramko talks about it, which is a membership site is kind of like a supermarket. You go to the supermarket and you are never going to buy everything in a supermarket in one visit. However, you know everything that you need is at that supermarket and you often go back to that supermarket over and over again to get the things you need as you need them.

And so in the same way you can create a membership site that is a buffet, that is like Netflix, that has all of these potential things that you could want and you can then just go in as a customer and you can just access the things that you need. And I was thinking about this and thinking about the courses that I wanted to create and I am like, this would be awesome to get people over the barrier, who do not need a course in their specific situation right now. So I am thinking, people who do not need to do suburb research right now might not buy the Suburb Research Course but they might buy access to a membership site that has a whole bunch of courses in it including Suburb Research.

So Suburb research adds to the value of that membership site but they are not buying it for that specific situation. But then you also have people who want specifically to learn about how to do suburb research, I can say. “Look, this course is available inside this membership site. You just sign up and you get access to the course that you want.” So it kind of reaches out to people who do not necessarily want that exact course right now. And then also, it serves the purpose and the need of the people who want to get access to that course and want to solve that problem. So that is a massive plus.

And then I have also been thinking about the thousand true fans theory, which you guys may have heard of. If you have not, simply google thousand true fans, and this is the idea that an artist, that a creator does not need a massive global following in order to generate a decent income. If they have a thousand true fans, and these are the people that would come to every one of their shows, buy every one of their albums or artworks or whatever it may be. If someone had a thousand true fans that they could get to spend $100 a year with them, that would be $100,000 a year, and that would be a decent income. It is not a a multi-million dollar business but it is a decent income for a lot of people.

And so I have really been inspired by these thousand true fans, and my passion really does lie around providing high quality, low value products to the market. I get off being generous. I get off on pricing my products low. I get off on people saying, “Why are you charging so little for your products?” And I get off on just shocking the market because I can and because of who I am as a person, that I can give generously and I can do it because I do not need the money. And so in an ideal world for me, I would offer everything that I offer in On Property, the listings, the tools, all of that sort of stuff.

In a perfect world, I would love to offer everything for just $10 per month, and to have a thousand true fans and $100,000 and bygones be bygones, and then that would be it for me. I do not have the ability to do that at the moment because of the revenue needs of my business as well as the revenue needs of my family. But definitely if my site scaled to a point where I could do that that would definitely be something that I would want to do.

But then I thought, “Hey, if I tack this course onto Property Tools, which is my Property Calculator, where people are already paying $5 a month; and I have about 75 members that I have built over the last 3 or 4 months in there. If I added the courses onto this, change of pricing from $5 a month to $10 a month, then that is the exact amount that I would need to work towards that thousand true fans. And so that is exactly what I did. Today, I changed my sales page. I changed my pricing, and I set up the membership site to also contain these courses. And I launched the new version of Property Tools.

I did not tell anyone about it. I updated my homepage; just put an announcement on my homepage announcing the new version of Property Tools where you get access to all of these. And I am happy to announce that I launched it, as I am recording this – it is 8:30 PM; it probably went live about 4:00 PM. I have made my first sale within a couple of hours. My first $9.99 per month from one of my one thousand true fans has come through.

That was super exciting to see, super exciting to get that feedback and to get that instantaneous customer. And also, I just feel like I am passionate about this. I feel like this is really valuable. I feel like I know what I am offering is awesome, and as I build this up and as I build up more and more courses, really, you do become like the Netflix of the property industry. That would be something that could be really, really exciting. Netflix in Australia, I would not go with anyone else because Netflix just has such a wide variety of things. They have awesome documentaries. They have awesome Netflix show.

There is no point going with anyone else. I think if I can build up this repertoire of property information at such an affordable price, eventually people would be subscribed and they would be, “Why will I go anywhere else when I have access to all these information from Ryan at On Property and all the courses in there for $10 a month. Why would I pay $2,000 to do a course? Why would I go somewhere else when I can stick here?”

So within the space of a day, or a couple of hours, I went from trying to promote a course to completely changing the pricing model and the way that I am selling my products. And really, it is a move back to what I previously had in On Property where everything was bundled in there, which is a bit strange because I just moved away from that a couple of months ago and unbundled everything. And now I am bundling it all back together again. The listings are still separate but everything else – the teachings and the tools, are now bundled together.

So maybe in the future I will unbundle them again, once I add more and more courses, and if the community grows, then I could unbundle the tools again. But at the moment it is good to have the tools bundled in there because it is just  a better excuse for people to stay subscribed for $10 a month because that is the only way they could get access to that calculator. They cannot just go in, download all the content, and then leave because then they will not be able to use the calculator. So by having the calculator in there is encouraging people to stay and as I have said, like eventually if I get enough courses in there and it is Netflix where there is this buffet of content available, then maybe I can unbundle it again in the future.

But that is where I am at now, I am very excited, hoping to drive this forward. I am glad I do not need revenue straight away, and so I can work towards getting more and more customers at this $10 a month price range and work towards eventually getting a thousand true fans and a thousand customers at $10 per month and make about $100,000 a year. I will be very, very happy with that. I could go on and live my life and would not have to worry about things. So that is where I am at.

I hope things are moving forward in your business. One of the things me and my wife always say to each other is to never be afraid to hit the reset button; and in a way that is what I have done today. So I just want to encourage you, no matter how far you have gotten down a path in terms of your pricing strategy or the products that you are creating, never be afraid to hit the reset button, or to backtrack, or to change strategy. So I wish you the best of luck in your business and until next time, if you want instructions, go and buy some furniture.


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#60 Niche Site Update

iniartworksmallAn update on the progress of my new niche site. Good news is that I have finished all the work for it in just 3 days.
 
Hey guys! Ryan here from Instructions Not Included, and I want to give you guys an update on how I am going on the niche site or the small site that I am creating to market the Lully, which is the product that helps stop night terrors in children. My child had night terrors and this product helped him to stop having night terrors during the night.
 
If you do not know what night terrors are, consider yourself lucky; but basically that is when your child wakes up kicking and screaming and having a tantrum but they are not actually awake. So it is very stressful as a parent because you cannot console your child. It is very difficult to wake them up and to make them stop having these night terrors.
 
So I was really excited to find this product which solved my problem. And I was also quite frustrated with the product that it was such a hard solution to find out there.
 
If you are a parent and you have a child with this problem, then it is very hard to find out about this product and I locked into it because I was listening to this week in StartUps and eventually Capital Fund who was talking about how they funded this startup and so I had to do a lot of googling to find them and I found them through like a sleep study blog post on Stanford website about the Stanford Sleep Study or something like that. So it is very hard to find, so I want to help the parents out there who have children who have night terrors.
 
I want to share this with them to help them, but also there is the opportunity for me to market this product through Amazon, because it is available on Amazon.com. I thought I could create a website; I could market this product and I could send them through my Amazon affiliate link, and if anyone buys then I get a commission for that.
 
So that is kind of the basis for my website. I set the goal to creating about 10 articles and spending no more than a week on this site, was what I gave myself. And I am happy to let you guys know that I have created 13 videos, which will turn to articles, and I have only spent 3 days on this site. So today is the third day that I am spending on the site and basically everything is being done now.
 
I have just finished the videos and I am just uploading the videos. And then I just need to write a couple of descriptions and then I am done and I will hand it over to my awesome virtual assistant who will then go ahead and will upload all those to YouTube, will upload the podcast to Soundcloud and will order those transcriptions. And so really, I am done at the moment in terms of what I need to do for the site.
 
I will probably need to revisit it in a couple of weeks when I can actually get those transcriptions done. My transcribers combined can do about 2 hours of audio transcriptions per week, but they are currently working on stuff for On Property. So they will be finished with that in about a week or so, and then I can provide them with the Dreamy Dad ones.
 
In case you did not know, the site is called DreamyDad.com. So I will provide them with those transcriptions, that will take another week for them to deliver those; and my virtual assistant will then receive those and will upload those both to YouTube and to the website, so in a couple of weeks we should have the transcriptions done. We should have them up on the website, and then we are hoping to start to achieve some things, start to get some traffic and maybe get some sales. I am not hoping for a lot. This is really, I guess, a trial for me. But if I could get any sales through this, that would be pretty cool.
 
So at the moment, I think we have uploaded 7 videos of the 13 because I am still processing some of them. But let us go ahead and have a look and let us just use the term night terrors. I am searching in YouTube to try and find myself. I uploaded these videos probably about 24 hours ago now, and I am now on the second page and still have not found myself; third page, okay. So it looks like I am definitely not ranking for night terrors at the moment, but that is a pretty highly searched term so I am definitely not expecting to rank for that in the early days, maybe down the track if my videos do prove popular.
 
One of them was symptoms of night terrors. Let us search for that and see if we come up. Alright, so I am not on the first page, scroll down, not on there at all. So basically, I am not appearing in YouTube at the moment and I am not surprised by this. I am used to putting video up in YouTube for On Property, and if it is for an obscure term it is going to rank for that basically, instantly, for On Property. But I do have a couple of years history with that site, and YouTube knows that people watch my videos and that people like my videos and stuff like that. I am not completely surprised that my videos are not showing up. Let us try this one: how to deal with night terrors.
 
Let us have a search for that. Okay, if we search how to deal with night terrors in YouTube, I am actually the 6th result at the moment. And we have not created any thumbnails for these yet. Well, I have created them but they have not been uploaded.  I am actually the 6th and the 8th results on that page, so that is good. And we also have some thumbnails to upload which will make the videos more likely for people to click on. So nothing really happening in YouTube at the moment, but it has only been 12 hours so I will report back to you guys in the future.
 
But basically, I am super excited to get this done, super excited to work on something that is different from On Property. And it is also just good to get in the creative space of doing something new and then thinking about how can I take that across and apply that to my main site which is On Property. And so I have been thinking, I have been mulling over the last days about potentially doing more high-quality content in the future. So rather than just a talking head video, I am actually thinking about doing some higher production stuff here and there to really engage the audience and to have awesome videos. But that is not something I am going to launch any time soon, but it is something that I am thinking about.
 
And I did really enjoy creating this site for the Lully, creating DreamyDad.com, and I like the process of creating this mini-site to solve a real need out there where people need help and to recommend a product that I absolutely love myself. So definitely I will be thinking through things and how can I replicate this across another website. At the moment I have no ideas.
 
And then the other thing that I am quite passionate about is Super Smash Brothers Melee, but there are a lot of issues about copyright and stuff like that if you are going to be uploading footage of the game. And Nintendo does not seem to be very happy to work with players and creators so I am probably going to stay away from that market.
 
But so I am going to monitor my life and see what other problems that people might want solved on the internet, is there a product that I can recommend, or even if I just create videos and make some money through advertising on smaller sites, that is definitely something that I want to pursue and want to consider because my goal was always to be a media company, not to be a property company. And so for me to be working on this night terror website, I know it feels like I am doing what I wanted to do, which is creating content, creating media and then hopefully making money through that. We will see how we go with this, if it does well, if we start selling some products then I will expand it and do more videos.
 
And I will also consider talking about sleep in general and also I will probably go back to the founders of Lully and see if we can get another interview with them to cover topics in more detail and call on their expertise. But whether we see any traction before I go down that path and make the effort because I can see I am getting traction, I am selling their product then I can say, “Hey guys! I am selling x amount of your product per month. I really need your help in doing a video,” and they are probably more likely to do it.
 
So I am excited about this website, DreamyDad.com. If you want to go ahead and check it out, it is a small niche and I am not even sure if I am going to make any money, but hopefully I can help those parents out there who have night terrors.  So we will see how it goes. That is my update, so 3 days of work. Let us track it and see how much money are we going to make from this website. Was it worth the 3 days of work or should I have just spent those 3 days creating videos for On Property or working on other things.

But it definitely made me think again about Outspoken.co as well as PodcastFast, and particularly about not pursuing those sites and not pursuing creating my own products because it is just so much effort. And rather than pursuing those, to try and find other areas where I can create content and market a product and make money in easier ways. So I do not know. I will be mulling over it.  I will keep you guys updated as thing go. But that is it for me for today.
 
So until next time, if you want instructions go and buy some furniture.
 
At the end here, I just want to quickly mention the sponsor of the Instructions Not Included Podcast, which is Snappy Checkout. Now Snappy Checkout is the tool that I use to collect credit payments online, or credit cards online. It helps you manage all your products. It can help you deliver your products as well and provides a really seamless checkout experience for customers, both on mobile devices and on their computers. So it is absolutely awesome! It connects with Stripe, which is a very popular payment platform or back end system. And the fees are super affordable. I think it is something like you pay 30 cents or 2%, whichever is less per transaction.
 
For a lot of places like Gumroad, you pay a 5% transaction, so on a thousand-dollar product that is $50. With Snappy Checkout, you pay a Stripe fee which is 2.9% plus whatever fee – $2 or whatever percent it is, whatever is less. So if I went with Gumroad and sold a thousand-dollar product, I will be paying $50. If I use the Stripe with Snappy Checkout, then I end up paying – I think, it is around $31. So it is a big difference. It is a big saving and it is a really awesome tool to manage things on the back end and also provide you with a lot of analytics of how many products you are selling and shows you your monthly stats. So I track all of my sales through that and it is really useful. Great customer support as well, I highly recommend it. If you want to check it out, go to pelt.com, P-E-L-T.co/checkout.
 
That is my affiliate link for Snappy Checkout and thanks to them for providing me with that affiliate link so that they can be a sponsor of this podcast and hopefully drive some revenue for this podcast so we can keep it going and potentially increase the production value of this podcast. If it starts making money then I will spend more time investing in it and maybe even try and get some people to help me with it just to increase the production value of this site. So thanks again Snappy Checkout! Go to pelt.co, P-E-L-T.co/checkout to look at Snappy Checkout and sign up to day.


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