I think we’ve worked out partially what we want our lives to look like in 3 years and I might even have a plan to get there.
Hey and welcome to Instructions Not Included, the series about me, Ryan McLean, as I try and make a decent living online. In this episode, I’m going to talk a little bit about where I think we want to be in 3 years’ time because I’ve got some clarity around that. As well as becoming a content business.
If you’ve been following me for any amount of time, you know I’m constantly changing strategies and so, this may be just another one of those changes or it may be a new direction moving forward.
First, let’s talk about where we want to be in 3 years’ time. I talked to you in the previous episode about looking at my business in terms of where I want to be in 3 years’ time and designing my business so that I can achieve those things in 3 years’ time.
I see so many people starting businesses not thinking about the future and basically finding themselves trapped in the future because their business isn’t designed to give them the life that they want.
For example, Ben the buyer’s agent, he makes a great deal of money. He has a really solid income from his business. However, his business is very reliant on him, very reliant on a lot of client interaction. If he wanted to work less or didn’t want to be a buyer’s agent anymore, in order to get himself out of the business, he would need to hire sales people.
He would need to hire people to manage clients. It would just be very difficult because then he’d be managing those people, which is still a job in and of itself. So in terms of his business, it isn’t really a business where it can just be managed and he can go and do what he wants.
He does have a rental agency on the side that I think he partnered with his mom in order to start that. And that, he doesn’t have to do a lot in because his mom runs it. So he started a business, he’s not the only person in it.
Someone else is running it and he basically doesn’t have to play a large day-to-day role in it. So that’s 2 examples of 2 different types of businesses that generate different outcomes for you. Really, you need to think at the start; okay, what business do I want?
Anyway, to get to the point, I talked about thinking about where I want to be in 3 years and trying to design a business around that. Well, something that me and my wife have always been inspired about is kind of this tiny house living, traveling in a caravan or a motorhome – even thinking back to 4 or 5 years ago, when I used to work for Alpha Pharm, a large pharmaceutical company, we always talked about getting a caravan.
Potentially doing some travel around Australia. Even quitting my job to do it or maybe just getting a caravan and doing weeks away in it. So, we’ve been talking about this for 4 or 5 years and it’s gone through a lot of different phases – from caravans to tiny houses.
Now, we’re kind of on the vein of it’d be awesome to get a camper van that could be my second car rather than having the little second car that I have. Sell that, have the camper van as our second family car. But have it so that it could seat 5 people, so we could all fit in it. And also, sleep 5 people and then we could do trips away, just for the weekend or something like that.
We’re not going to live out of a camper van with 5 of us. That would probably just be insane. But that idea of being able to get away whenever you want is something that is really important to us and something that we definitely want to work towards.
I’m thinking with my business in the future, I definitely want to me more hands off. My ideal business, I would be able to take basically a week’s holiday every single month would be my goal so I could work for 3 weeks and then have a week off and do something fun with the family.
We home school my daughter. We may be sending my son to school next year, so that might change things. But we basically have the freedom and the potential, if we decide to home school our kids, to be traveling whenever we want because we can just still do school while we travel. That’s pretty cool. Basically, I’m thinking about that and I was talking – no, I wasn’t talking, I was writing down. I was talking to myself.
I was writing down in my notepad the sort of things that would make a perfect website or perfect business for me.
The perfect website in terms of – this will lead into me talking about my content strategy – is something where I can create content for the website and I can help people through the content that I create. It’ll be a website that would generate no incoming emails for me to deal with, so no customer interaction, basically, there. A third party website or I’d recommend third party products would be the ideal. So things like Amazon affiliate sites, AdSense websites. Sites where you recommend other information products and stuff like that.
Ideally, you would just be an information hub and then you’d go ahead and recommend people to other places. So, in a perfect world, that’s my perfect site because it’s something that I can work on building and I can create content when I want, but it’s something that I don’t need to actively manage so it gives me the freedom to go away when I want.
It’s not really going to affect my website. Whereas, at the moment, in 2 days, we’re heading off to Sydney for a week. I’m going to have to keep monitoring my emails for things related to On Property. Maybe new customers, maybe customer issues, etc., etc.
Basically, in a perfect world, I’d be rid of that and I just have these probably niche websites that I would run on the side and build those up over time. In a perfect world, I’d also have websites where I could pay writers to help me write content for those sites so I wouldn’t be doing it all myself and it wouldn’t be all built on me. Because at the moment, in terms of my content empire, all the websites that I have, it’s all built on me and the content that I create. So in a perfect world, I would have websites where I could hire people to write for me and that would be a viable option.
Thinking 3 years into the future, and this leads me into the content strategy and things like that, is the business that I would like to have is a very hands off business, but it’s something that makes sense in terms of I can continually build this because I continually add in content and the more content I add, the more money I can make, which can pay for more content. So it kind of got this perpetual machine feel to it. However, there wouldn’t be ongoing management, which is a thing that I want to get away from.
Now, looking at my current situation and where I am now, I’m definitely not there yet. I don’t own enough money to be able to take a week off every 3 weeks. Firstly, we couldn’t afford the holidays. Secondly, I need to be working in order to generate enough money because I just need to kind of make things happen. So I’ve still got a bit of a ways to go to get to where I want to be.
At the moment, and I think I talked about it in the previous episode, On Property kind of generates around $40,000 a year through my own products and $40,000 a year through recommending Ben the buyer’s agent. I would really like to see that continue. I have made some changes to my products so On Property is no longer a yearly recurring subscription.
It’s just a one-off payment of $299. Property Tools is now a one-off payment of $99 and you get 12 months access. I’ve moved from a membership model, which I feel like wasn’t necessarily working for me to a one-off sales model, which I’m hoping will have less friction and, therefore, be able to generate more consistent sales for me – things that I can predict. It sounds strange to move away from a membership model where you think will be more predictive to a single sales model.
However, when I look at generating $30,000 a year or $40,000, I look at really, I need to get 2 sales per month for On Property. No, not 2 sales per month, 2 sales per week. So that’d be 100 sales in a year or $300, that’s $30,000. And then I have Property Tools on the side as well as eBooks and courses that will kind of make up the extra $10,000. So, $40,000 would be covered there if I can get 2 sales per week.
So I have changed On Property from a blog that also has products into On Property is now this membership and I also have a blog to help market the membership site. That change has just taken place – haven’t had any sales yet. It will take time to work out; is this having an impact that I want and is it going to generate the income that I want? In terms of recommending people to Ben, we’ve got a lot of great strategies. We worked together on Friday.
We got a lot of great strategies to send people to him. Basically, we’re in this situation at the moment where I can send him more leads than he can deal with. And so, we’re just working on how to communicate better with each other so that I can deliver him the amount of people that he needs and that he can handle and help while maximizing the return on investment for both of us. So, not sending him too many people like we did with the webinar a couple of months ago, where he had 100 strategy session requests.
That’s an hour of his time each, so even if he works full time for 2.5 weeks just to make strategy sessions, 40-hour weeks, we would get through those 100 people.
It will take him 2.5 weeks, that’s doing nothing else. So 100 people is not really viable. And so, we’re working on strategies to basically maximize the quality of people that are coming through so he can work with less people but they have a better chance of converting into a sale. And then also, just managing it so that he’s getting just enough – not too little, not too many. And so, we’re working on the communication there.
Hopefully, in a perfect world, $40,000 from him would be great. And then, I’d also like to build up my content website. This is things like Public Speaking Power. This is things like my niche website. I’ve got an audio book website. I’ve got a website about podcasting. Each of these makes a little bit of money. I think Public Speaking Power makes $50 a month or something like that. The goal for these sites were basically to build them up where they could maybe make $20,000 a year within the next 12 months. And so, we’ve got $80,000 coming from On Property, but then we’ve got $20,000 coming from these niche websites.
The goal towards as we get to the 3-year mark, would basically be to have a sustainable income coming from websites that don’t require email assistance, don’t require ongoing customer support, that sort of stuff. So 3 years’ time down the track, that’s the goal. So I’ll be creating a lot of blogs, a lot of audio, a lot of reviews, all of this sort of stuff so that I can make affiliate commissions, be diversified in the affiliate things that I recommend. So I’ll have lots of different income streams coming through. And so, they’re more protected and also, that it’s more passive.
That’s kind of where I want to be in 3 years’ time as well as the strategy for getting there. At the moment, On Property is still my biggest website, so that needs to play an important role in it. But overtime, I would love to see these new sites do even better. That way, we could even change the strategy for On Property and just recommend Ben or go the advertising route or do whatever we want with it. We’ve got the potential there to do what we want with On Property if we have other income sources.
So that’s where I’m at in my business. That’s my goal for the next 3 years. I hope that you’ll follow me for the next 3 years and see how this happens. And hopefully, in 3 years’ time, I will have the camper van, we’ll be going on weekend trips. I’ll be having a week off every 4 weeks and I’ll be living the life that I want. We’ll see how it goes.
Life never works out as planned, but we’re going to try for it and see what happens. That’s it for me and my business. Go ahead and work on your business and just remember; design a business that’s going to give you the lifestyle that you want, rather than just creating a business and hoping that the lifestyle will come in the future because you might create this perpetual machine because as businesses get bigger, they feed on themselves and they require so much more.
Just be careful when you’re starting out. Design a business that’s going to give you the life that you want. That’s it for me. Until next time, if you want instructions, go and buy some furniture.
Today I realised the business I have been focusing on and try to grow for the last 2 years may not actually be a viable business.
In the last episode, I talked about how I had lost my niche, but it was actually a lot worse than that and my business was in a way worse situation than that. And it’s still kind of is in a really bad situation. That’s what I’m going to be talking about in today’s episode of Instructions Not Included.
How I came to understand that my business wasn’t in fact viable and wasn’t going to help me achieve my goals and then what I’m doing to kind of get myself out of that hole and to convert my business into something that is actually going to help me achieve my goals. Because, obviously, we’re in business, we’re in online marketing for a reason.
We want to generate a certain amount of revenue, a certain amount of income and live a certain type of lifestyle. And so, for me, I guess the ultimate goal for me is to earn about $100,000 in revenue or $75,000 a year in take home profit that I can live off, but then I also have the caveat that I want the majority of that income to be semi-passive income.
So I don’t want to be doing a lot of work in order to generate that income. For example, I could do consulting and work with local businesses.
I could do client work and setup websites for people, but that could generate me and help me achieve the $100,000 a year, but I’ll be working full time in order to achieve that. However, I’ve got stuff like my membership site, like Property Tools, like On Property Plus that requires little upkeep and little maintenance and that’s the sort of income that I want to create.
Alright, so let me take you on the journey that I went on to discover that my business wasn’t viable. And then, let’s talk about the steps we’re taking to turn that around. I think this is going to be a very important episode for me.
It’s a very important episode for a lot of people to actually do this stuff first and understand what you’re doing in your business so you don’t go 2 years like I did before you realise, “Hang on, the path I’m going down probably isn’t actually viable.” Okay, I worked on Sunday because my wife was away on Friday and I took care of the kids. So I took a day off Friday and I worked on Sunday. And what I did on Sunday was that I went through the past history of my membership site, so I’ve got two.
I had On Property Plus where I find positive cash flow properties for people. And then I’ve got Property Tools which is a calculator to help people calculate whether or not a property is going to be positive cash flow. So On Property Plus goes back about 18 months. Property Tools goes back about 5 or 6 months.
So I looked at those and focused mostly on On Property Plus, which I had changed the name to On Property Listings, but it’s going back to On Property Plus, we’ll get to that in a second. Basically, I went through my stats, all the way back for 18 months.
I looked at it and I realised that in the space of 12 months, in terms of monthly members to On Property Plus, I’ve gone backwards. So in the last 12 months where I think my business is growing, traffic on the website is growing, monthly subscribers to my main membership site, my main source of income, have gone backwards by 4 customers. And my income had gone up a little bit by about $270 or $280 or something like that. So imagine, in 12 months, working in your business for 12 months and you grow your income by $280 a month or $3,000 a year, is basically what I was looking at.
So what I realised when I looked back was that in the course of the year, 90% of monthly members left the service. And so, basically, every single year, I’m starting from scratch. Every single month, I’m starting from scratch to get new members and to get revenue coming in.
In terms of the goals that I had, I’m likely to achieve that. We’ll get to that in a sec. I also looked at annual subscribers and this was a little bit better, but only 30% of those stay around when it comes time to renew their membership.
I didn’t have as much data on annual members because, obviously, it takes longer for them to churn. But from what I can see, about 30% of annual members renew their subscription a further year. And so, with this knowledge in hand, I was really realising that even though I have a subscription business, not many people are staying around. And so, I can’t just focus on getting new customers and my business is going to grow as a result of that. Basically, each year, I need to get all brand new customers for my service. So that was the first realisation.
The next thing that I did after having this realisation was I went back to modelling my products. And so, I looked at the income that I wanted to generate and I’m looking at, “Okay, based on different price points, how could I generate this income?” Let me just bring it up on my computer so we can talk through this together and it’ll make a lot of sense to you. I’m just going to log on to my spreadsheet. Basically, what I decided was that for On Property Plus, I wanted it to achieve $60,000 per year.
I figured Property Tools will probably make anywhere between $5,000 and $15,000 a year. Then there’s extra affiliate stuff like my affiliate deal with Ben and then extra sites and stuff like that on the side as well. I just thought $60,000 for On Property Plus is the goal that I’m going for.
Let me bring up my modelling page. I was looking at all different price points. So recently, I had raised the price from $300 a year to $480 per year. I was looking at, “Okay, how many sales would I need in order to achieve my goal of $60,000?” remembering that the majority of people are actually leaving every single year. And so, I was looking at my goal of $60,000 and at my previous price point of $300, I would need 17 new subscribers a month to achieve that goal. And when I looked back over my statistics, my best month was 17 in the one month. Most of the months were more like 7, 8, 2, 13.
It went up and down, but my average was about 7 or 7.5 and I needed 17 every single month in order to achieve my goal because people are leaving every year. So I’m looking at this and I’m like, I haven’t had a new annual subscriber in the last 2 months at the current price, which is $480 and I’ve had a few monthly members, but they’re going away every year. So I’ve decided, I really want to focus on annual subscribers.
I think that’s the easiest way to achieve my goal and so I was looking at different price points. At $100, I would need 50 new subscribers per month. At $200, I would need 25; At $300, I would need 17; At $400, I would need 13 and at $500, I would need 10 new subscribers per month. And so, I was looking at this range, I thought, the most achievable is the $200 to $300 range. $100 is too cheap, I need too many. Between $200 and $300 or 17 and 25, is something that I could probably aim for. Really, I was thinking about this and I’m like, “Yeah, I can’t achieve this. This business isn’t going to achieve the goals that I thought it was going to achieve.”
I realised that as my website traffic was growing, the income wasn’t growing with it. And so, I can’t just focus on growing web traffic in order to get more sales. There is one saving grace for me, though. And that’s the fact that looking at my data, about 30% of annual members re-subscribe. This means that my goal of 17 per month can drop down to 12 per month if 30% of people stay. So, 12 per month is more achievable – it’s only 5 off my regular goal. So what I eventually came to and I had a long discussion with my wife. We’re talking through what are we going to do? What should we look at? There was a few conclusions that I came to
. The first was that On Property Plus isn’t going to be the runaway success that I had hoped it would be – that would eventually generate over $100,000 a year by itself. That’s just probably not going to happen. So that was the first big realisation.
So then, we’re just looking at, okay, rather than thinking about this as a recurring product, even though I would still sell it as a yearly subscription or monthly subscription. I really need to look at this as one-time sales moreso. And so, realising that, looking back over the data, I did an experiment for a couple of months – I think about 3 or 4 months this year where I turned off On Property Plus. So it wasn’t available to the public, but what would happen was each week, a new cohort of people – and a cohort is just a small group of people, about 100 people, would go through a sales funnel like Jeff Walker talks about.
So they go through 3 free videos then there’s a 4th video, On Property Plus opens for them for 5 days and then it closes. So a bunch of people go through this every week and when I looked at my data, my biggest month was when I was doing this experiment, that was 17. And also, the majority of those months were quite good and quite high in terms of the subscribers that I got.
I’m just wondering if I can find it and show you guys. When we made this change, which was May in 2015. In terms of new customers, we had 15 one month, 17 one month, 8 one month and 6 one month. But then, before that, we’ve had like 7 one month, we had 16 then we had 2, 2, 3. So on average, it seems to be higher.
What I could tell from the previous experiment that I had done is actually this is probably the best way for me to sell On Property – is to close it down, have this evergreen launch funnel where people only get an opportunity to join for about 5 days and after that, the opportunity closes for them.
I can also supplement this maybe twice a year or something like that where I can open it up to the public and do a bonus offer and things like that. Something that I haven’t done in the past, but something that I would definitely explore moving forward now. So if I look at this and I look at 15, 17, 8 and 6, the goal of at least 12, but hopefully 17 per month is probably achievable.
If instead of focusing on more traffic, I actually focus on conversions. Conversions from my website to my email list and then also conversions from the email list into On Property Plus members. So that was the second big thing.
First big thing was we realised that it’s probably not going to be the money-maker that we thought it was. And then, the second big thing was that the best way to sell this is probably through the evergreen launch funnel. So we need to reactivate that and go through the process of reactivating that. Since last time, I’ve moved from Ontraport, where I was previously hosting this to Convert Kit. And to actually run this evergreen launch funnel was a bit harder in Convert Kit.
I had to word out how to do it and maybe I’ll do a tutorial on that in the future. That’s the point right now. It’s that, okay, it’s not going to be the money maker that we thought it was, but if I launch this evergreen launch funnel, then potentially, we can achieve our goal of $60,000 on this product each year. Instead of focusing on new content and driving more traffic to my blog, I’m instead going to focus on conversions. So converting the email subscribers more, getting more people to sign up for my email list and so forth.
So, yeah, we had a big realisation that the plans that I had weren’t moving us in the direction that we thought that we were going to get. I actually thought my saving grace would be Property Tools, which is $5 a month or $50 per year. And then when I looked at that and I’m looking at average churn for that, they say a churn of 5% is good and churn of 2%. Churn is the percentage of customers leaving each month. So churn of 5% is good. Churn of 2% is world class.
My churn, some months it was below 5%, some months it was over 5%, but basically, I think my churn is going to be around 5% or a little bit higher. For me to even achieve $50,000 per year from Property Tools, I would need 1,000 members and if I had 1,000 members, my churn at 5% would be 50 people a month. So that’s 50 people a month that I would need to replace and I’m getting about 10-15 new customers a month. So to go from 10 to 15 to 50 with Property Tools is probably not achievable.
I always thought, that long-term, Property Tools will be my saving grace and that it would be the best long-term generator of cash, but now that I understand churn, I understand that Property Tools will eventually cap it up and it’s going to be probably be nowhere near that $50,000 year example that we just talked about.
So that’s not going to be our saving grace. On Property Plus wasn’t moving where we wanted it to. So this week, I’m just working on converting On Property Listings back to On Property Plus, providing everything that I did previously in the past so people get access to courses, to calculators, to all that sort of stuff. So it’s back to being a membership site, rather than just an email that gets sent out to people. So I’m all the way back to where I started, which was back in September, a few months ago and I basically got the same strategy.
It was really good to realise this stuff, but also really painful to realise it as well. So I definitely recommend that you go through your stats, and then model forward and say, “Okay, how many units do I actually need to sell to achieve my goals and is that actually achievable?” Because for me, it wasn’t really achievable unless I make some drastic changes. And for me, that’s converting to this evergreen launch funnel. And then also focusing on how to increase my conversions as well.
By doing this, by doing the modelling, by understanding that this business probably isn’t going to be what I thought it was, actually gave me some really good action steps that I can take to improve the chances of me generating an above average income from my business.
Another thing that we decided as well is that On Property is probably never going to be the home run success. And so, for me to generate a full time income online above that $100,000 revenue that we talked about, I’m really going to need to start diversifying into other niches. Dreamy Dad was the start of that with talking about night terrors. But that’s probably not going to be a very big site so I need to explore other things that I can do. At the moment, I don’t have any ideas.
I am thinking about doing some tutorials on how to setup a website, how to sell your own products, that sort of stuff and make some money through affiliate commissions, but I haven’t done the research to understand how competitive is this market. Can I compete in this space? Is it even worth doing? At the moment, I’m not 100% sure. I’m just going to try and get On Property set up so that it’s ticking away. And then, I’ll try and find some other niches and see what I can do.
Big realisations this week. Big, big, big changes in my business. Kind of depressing to realise that what I’ve been working on for the last 2 years probably isn’t going to achieve the goals that I have for myself, but at least now I know and I can move forward and try and find a way to achieve my goals. At the end of the day, that’s what it’s about, hey? We run our own business, we learn these things and we’re constantly adjusting to try and achieve our goals.
I hope that this encourages you to go and look at your product. Go and look at your business model and to say, well, is this actually going to help me achieve my goals or not? And then see what action you can do to actually move you towards your goals.
I’ll keep you guys updated with how I go moving forward. Different niches I decide to go in, etc. and how my business evolves. I hope this has been interesting. This has been a super important realisation for me. This will be a very important episode for me to look back on and to realise the mistakes that I made and to stay focused on business that will actually move me towards my goal. I hope that encourages you guys.
This episode is sponsored by Snappy Checkout, which is, I think, the best way to collect payments and to deliver your products. To collect payments for your products and I use it on all of my sites. I use it for every product that I sell. It’s got a great backend system to track all your sales and things like that, integrates with Stripe.
It’s really affordable as well. So go to pelt.co/checkout. So pelt.co/checkout to go and have a look at Snappy Checkout today and I definitely think it’s the best way to sell your own products. And I’m working with Mike, the owner there, to actually work on a one-click upgrade. So you sell a product and then they go to an upsell page and then with one click, they can be charged and get access to the upsell. So that’s something that we’re working on together.
Hopefully, we’ll have that together soon and I can start working on some upsells and things as well, which can just add a little bit to my business. So, again, go ahead, check it out. Go to pelt.co/checkout. That’s my affiliate link and it helps support this show and helps support what I think is an absolutely awesome product. So until next time, guys, stay positive.
Undoubtably the best circus experience ever Cirque Du Soleil displays the absolute best performers in the world.
I envy the people who have devoted their life to their craft. I envy their discipline, their focus and their passion.
I also envy the creator, the master artist who does the greatest performance of all. He brings together the talent from all over the world and turns it into something of value, something people talk about.
Each individual performer is great, but it is only when you bring them together that the true masterpiece is created. That is why I envy and respect the director most of all.
One Thing
These performers spend all their waking hours perfecting and honing their craft. They have a clear cut plan of practice, and by practicing they get better. It is almost like if they stick to the path and work hard enough they can’t fail.
My life doesn’t feel that clear cut. There doesn’t seem to be a path laid out in front of me and it is hard to predict the practice I need to do to end up where I want to end up.
My one thing: communicating
I love communicating to people. I love inspiring people, building them up and getting them to live better lives as a result.
I have no greater joy when I am with someone and something snaps… The Aha moment where they all of a sudden see life in a way they never have before and they burst through into new possibilities and better results.
Better Ways To Practice
I practice in my job every single day. I intentionally try different ways to convey the message I want to get across. I read people’s feedback and then adjust based on the responses I get.
I do subconscious role plays in my mind. “What if I said it this way” is a constant thought in my mind.
However, watching the performers in Cirque Du Soleil makes me think I need to find even better ways to home my craft. Better ways to practice, ways I can put in more time and effort to get better faster.
There are some simple things, and some not so simple things.
Read Books – Read sales books, books about public speaking, books about communication, books about great achievers.
Blog Daily – Writing is a form of communication and requires you to think about the words you are going to say. My writing is no Shakespeare but it is leagues ahead of the days when I wrote for my blog SmarterWealth.net (5 years ago).
Practice Public Speaking/Preaching – I don’t need to get up in front of a church to practice. I can write sermons or speeches just as a way of practicing, and I can perform them in front of a mirror (or my wife).
Watch The Best Sales People In Action – And takes notes…not on their content but on their delivery
Give More – Give more of myself to my sales calls. More planning, more energy, more passion, more charisma, more professionalism and more me. By giving more I will be unable to stop improving. The more you give the more you get back.