Ryan McLean : Slightly Unconventional

Today I realised the business I have been focusing on and try to grow for the last 2 years may not actually be a viable business.

In the last episode, I talked about how I had lost my niche, but it was actually a lot worse than that and my business was in a way worse situation than that. And it’s still kind of is in a really bad situation. That’s what I’m going to be talking about in today’s episode of Instructions Not Included.

How I came to understand that my business wasn’t in fact viable and wasn’t going to help me achieve my goals and then what I’m doing to kind of get myself out of that hole and to convert my business into something that is actually going to help me achieve my goals. Because, obviously, we’re in business, we’re in online marketing for a reason.

We want to generate a certain amount of revenue, a certain amount of income and live a certain type of lifestyle. And so, for me, I guess the ultimate goal for me is to earn about $100,000 in revenue or $75,000 a year in take home profit that I can live off, but then I also have the caveat that I want the majority of that income to be semi-passive income.

So I don’t want to be doing a lot of work in order to generate that income. For example, I could do consulting and work with local businesses.

I could do client work and setup websites for people, but that could generate me and help me achieve the $100,000 a year, but I’ll be working full time in order to achieve that. However, I’ve got stuff like my membership site, like Property Tools, like On Property Plus that requires little upkeep and little maintenance and that’s the sort of income that I want to create.
Alright, so let me take you on the journey that I went on to discover that my business wasn’t viable. And then, let’s talk about the steps we’re taking to turn that around. I think this is going to be a very important episode for me.

It’s a very important episode for a lot of people to actually do this stuff first and understand what you’re doing in your business so you don’t go 2 years like I did before you realise, “Hang on, the path I’m going down probably isn’t actually viable.” Okay, I worked on Sunday because my wife was away on Friday and I took care of the kids. So I took a day off Friday and I worked on Sunday. And what I did on Sunday was that I went through the past history of my membership site, so I’ve got two.

I had On Property Plus where I find positive cash flow properties for people. And then I’ve got Property Tools which is a calculator to help people calculate whether or not a property is going to be positive cash flow. So On Property Plus goes back about 18 months. Property Tools goes back about 5 or 6 months.

So I looked at those and focused mostly on On Property Plus, which I had changed the name to On Property Listings, but it’s going back to On Property Plus, we’ll get to that in a second. Basically, I went through my stats, all the way back for 18 months.

I looked at it and I realised that in the space of 12 months, in terms of monthly members to On Property Plus, I’ve gone backwards. So in the last 12 months where I think my business is growing, traffic on the website is growing, monthly subscribers to my main membership site, my main source of income, have gone backwards by 4 customers. And my income had gone up a little bit by about $270 or $280 or something like that. So imagine, in 12 months, working in your business for 12 months and you grow your income by $280 a month or $3,000 a year, is basically what I was looking at.

So what I realised when I looked back was that in the course of the year, 90% of monthly members left the service. And so, basically, every single year, I’m starting from scratch. Every single month, I’m starting from scratch to get new members and to get revenue coming in.

In terms of the goals that I had, I’m likely to achieve that. We’ll get to that in a sec. I also looked at annual subscribers and this was a little bit better, but only 30% of those stay around when it comes time to renew their membership.

I didn’t have as much data on annual members because, obviously, it takes longer for them to churn. But from what I can see, about 30% of annual members renew their subscription a further year. And so, with this knowledge in hand, I was really realising that even though I have a subscription business, not many people are staying around. And so, I can’t just focus on getting new customers and my business is going to grow as a result of that. Basically, each year, I need to get all brand new customers for my service. So that was the first realisation.

The next thing that I did after having this realisation was I went back to modelling my products. And so, I looked at the income that I wanted to generate and I’m looking at, “Okay, based on different price points, how could I generate this income?” Let me just bring it up on my computer so we can talk through this together and it’ll make a lot of sense to you. I’m just going to log on to my spreadsheet. Basically, what I decided was that for On Property Plus, I wanted it to achieve $60,000 per year.

I figured Property Tools will probably make anywhere between $5,000 and $15,000 a year. Then there’s extra affiliate stuff like my affiliate deal with Ben and then extra sites and stuff like that on the side as well. I just thought $60,000 for On Property Plus is the goal that I’m going for.

Let me bring up my modelling page. I was looking at all different price points. So recently, I had raised the price from $300 a year to $480 per year. I was looking at, “Okay, how many sales would I need in order to achieve my goal of $60,000?” remembering that the majority of people are actually leaving every single year. And so, I was looking at my goal of $60,000 and at my previous price point of $300, I would need 17 new subscribers a month to achieve that goal. And when I looked back over my statistics, my best month was 17 in the one month. Most of the months were more like 7, 8, 2, 13.

It went up and down, but my average was about 7 or 7.5 and I needed 17 every single month in order to achieve my goal because people are leaving every year. So I’m looking at this and I’m like, I haven’t had a new annual subscriber in the last 2 months at the current price, which is $480 and I’ve had a few monthly members, but they’re going away every year. So I’ve decided, I really want to focus on annual subscribers.

I think that’s the easiest way to achieve my goal and so I was looking at different price points. At $100, I would need 50 new subscribers per month. At $200, I would need 25; At $300, I would need 17; At $400, I would need 13 and at $500, I would need 10 new subscribers per month. And so, I was looking at this range, I thought, the most achievable is the $200 to $300 range. $100 is too cheap, I need too many. Between $200 and $300 or 17 and 25, is something that I could probably aim for. Really, I was thinking about this and I’m like, “Yeah, I can’t achieve this. This business isn’t going to achieve the goals that I thought it was going to achieve.”

I realised that as my website traffic was growing, the income wasn’t growing with it. And so, I can’t just focus on growing web traffic in order to get more sales. There is one saving grace for me, though. And that’s the fact that looking at my data, about 30% of annual members re-subscribe. This means that my goal of 17 per month can drop down to 12 per month if 30% of people stay. So, 12 per month is more achievable – it’s only 5 off my regular goal. So what I eventually came to and I had a long discussion with my wife. We’re talking through what are we going to do? What should we look at? There was a few conclusions that I came to

. The first was that On Property Plus isn’t going to be the runaway success that I had hoped it would be – that would eventually generate over $100,000 a year by itself. That’s just probably not going to happen. So that was the first big realisation.

So then, we’re just looking at, okay, rather than thinking about this as a recurring product, even though I would still sell it as a yearly subscription or monthly subscription. I really need to look at this as one-time sales moreso. And so, realising that, looking back over the data, I did an experiment for a couple of months – I think about 3 or 4 months this year where I turned off On Property Plus. So it wasn’t available to the public, but what would happen was each week, a new cohort of people – and a cohort is just a small group of people, about 100 people, would go through a sales funnel like Jeff Walker talks about.

So they go through 3 free videos then there’s a 4th video, On Property Plus opens for them for 5 days and then it closes. So a bunch of people go through this every week and when I looked at my data, my biggest month was when I was doing this experiment, that was 17. And also, the majority of those months were quite good and quite high in terms of the subscribers that I got.

I’m just wondering if I can find it and show you guys. When we made this change, which was May in 2015. In terms of new customers, we had 15 one month, 17 one month, 8 one month and 6 one month. But then, before that, we’ve had like 7 one month, we had 16 then we had 2, 2, 3. So on average, it seems to be higher.

What I could tell from the previous experiment that I had done is actually this is probably the best way for me to sell On Property – is to close it down, have this evergreen launch funnel where people only get an opportunity to join for about 5 days and after that, the opportunity closes for them.

I can also supplement this maybe twice a year or something like that where I can open it up to the public and do a bonus offer and things like that. Something that I haven’t done in the past, but something that I would definitely explore moving forward now. So if I look at this and I look at 15, 17, 8 and 6, the goal of at least 12, but hopefully 17 per month is probably achievable.

If instead of focusing on more traffic, I actually focus on conversions. Conversions from my website to my email list and then also conversions from the email list into On Property Plus members. So that was the second big thing.

First big thing was we realised that it’s probably not going to be the money-maker that we thought it was. And then, the second big thing was that the best way to sell this is probably through the evergreen launch funnel. So we need to reactivate that and go through the process of reactivating that. Since last time, I’ve moved from Ontraport, where I was previously hosting this to Convert Kit. And to actually run this evergreen launch funnel was a bit harder in Convert Kit.

I had to word out how to do it and maybe I’ll do a tutorial on that in the future. That’s the point right now. It’s that, okay, it’s not going to be the money maker that we thought it was, but if I launch this evergreen launch funnel, then potentially, we can achieve our goal of $60,000 on this product each year. Instead of focusing on new content and driving more traffic to my blog, I’m instead going to focus on conversions. So converting the email subscribers more, getting more people to sign up for my email list and so forth.

So, yeah, we had a big realisation that the plans that I had weren’t moving us in the direction that we thought that we were going to get. I actually thought my saving grace would be Property Tools, which is $5 a month or $50 per year. And then when I looked at that and I’m looking at average churn for that, they say a churn of 5% is good and churn of 2%. Churn is the percentage of customers leaving each month. So churn of 5% is good. Churn of 2% is world class.

My churn, some months it was below 5%, some months it was over 5%, but basically, I think my churn is going to be around 5% or a little bit higher. For me to even achieve $50,000 per year from Property Tools, I would need 1,000 members and if I had 1,000 members, my churn at 5% would be 50 people a month. So that’s 50 people a month that I would need to replace and I’m getting about 10-15 new customers a month. So to go from 10 to 15 to 50 with Property Tools is probably not achievable.

I always thought, that long-term, Property Tools will be my saving grace and that it would be the best long-term generator of cash, but now that I understand churn, I understand that Property Tools will eventually cap it up and it’s going to be probably be nowhere near that $50,000 year example that we just talked about.

So that’s not going to be our saving grace. On Property Plus wasn’t moving where we wanted it to. So this week, I’m just working on converting On Property Listings back to On Property Plus, providing everything that I did previously in the past so people get access to courses, to calculators, to all that sort of stuff. So it’s back to being a membership site, rather than just an email that gets sent out to people. So I’m all the way back to where I started, which was back in September, a few months ago and I basically got the same strategy.

It was really good to realise this stuff, but also really painful to realise it as well. So I definitely recommend that you go through your stats, and then model forward and say, “Okay, how many units do I actually need to sell to achieve my goals and is that actually achievable?” Because for me, it wasn’t really achievable unless I make some drastic changes. And for me, that’s converting to this evergreen launch funnel. And then also focusing on how to increase my conversions as well.

By doing this, by doing the modelling, by understanding that this business probably isn’t going to be what I thought it was, actually gave me some really good action steps that I can take to improve the chances of me generating an above average income from my business.

Another thing that we decided as well is that On Property is probably never going to be the home run success. And so, for me to generate a full time income online above that $100,000 revenue that we talked about, I’m really going to need to start diversifying into other niches. Dreamy Dad was the start of that with talking about night terrors. But that’s probably not going to be a very big site so I need to explore other things that I can do. At the moment, I don’t have any ideas.

I am thinking about doing some tutorials on how to setup a website, how to sell your own products, that sort of stuff and make some money through affiliate commissions, but I haven’t done the research to understand how competitive is this market. Can I compete in this space? Is it even worth doing? At the moment, I’m not 100% sure. I’m just going to try and get On Property set up so that it’s ticking away. And then, I’ll try and find some other niches and see what I can do.
Big realisations this week. Big, big, big changes in my business. Kind of depressing to realise that what I’ve been working on for the last 2 years probably isn’t going to achieve the goals that I have for myself, but at least now I know and I can move forward and try and find a way to achieve my goals. At the end of the day, that’s what it’s about, hey? We run our own business, we learn these things and we’re constantly adjusting to try and achieve our goals.

I hope that this encourages you to go and look at your product. Go and look at your business model and to say, well, is this actually going to help me achieve my goals or not? And then see what action you can do to actually move you towards your goals.

I’ll keep you guys updated with how I go moving forward. Different niches I decide to go in, etc. and how my business evolves. I hope this has been interesting. This has been a super important realisation for me. This will be a very important episode for me to look back on and to realise the mistakes that I made and to stay focused on business that will actually move me towards my goal. I hope that encourages you guys.

This episode is sponsored by Snappy Checkout, which is, I think, the best way to collect payments and to deliver your products. To collect payments for your products and I use it on all of my sites. I use it for every product that I sell. It’s got a great backend system to track all your sales and things like that, integrates with Stripe.

It’s really affordable as well. So go to pelt.co/checkout. So pelt.co/checkout to go and have a look at Snappy Checkout today and I definitely think it’s the best way to sell your own products. And I’m working with Mike, the owner there, to actually work on a one-click upgrade. So you sell a product and then they go to an upsell page and then with one click, they can be charged and get access to the upsell. So that’s something that we’re working on together.

Hopefully, we’ll have that together soon and I can start working on some upsells and things as well, which can just add a little bit to my business. So, again, go ahead, check it out. Go to pelt.co/checkout. That’s my affiliate link and it helps support this show and helps support what I think is an absolutely awesome product. So until next time, guys, stay positive.

After feeling like I had no idea how to move forward I have decided to refocus in on my niche of investing in positive cash flow properties.

I think I have worked out the solution to my problem. I am not 100% sure that I have worked out the solution, but at least I’ve got something to go with now. So if you have listened to the last episode or if you haven’t, go back and listen to it.

Basically, I am struggling at the moment because revenue has decreased in my business and I don’t know what I did wrong, and I don’t know what to do. So it has been laying very heavily on my mind as to what exactly I need to do to get myself out of this rut and to transform my business, get my business healthy again and keep it going.

On the bright side, I have spoken to Ben and he was saying that there are some good leads coming through his buyers’ agency. so in terms of cash flow I don’t think I have anything to stress about. But in terms of the longevity of my business that’s what I have been stressing about and I don’t really have a solution.

And then I was just thinking about it and thinking about it, talking to my wife about it, thinking about it some more and I came to the realization that I used to be the positive cash flow guy and everything I would talk about on my site would all be around investing in positive cash flow property. And then the issued that I had was that I had kind of tapped out that market in terms of organic traffic, in terms of search engine traffic and SEO because only so many things you can write about how to find positive cash flow property which is really the problem that I solved.

And so what I then did was I started to create content that was just about general property investing. So, I expanded my niche.

But I think the mistake that I made is that I should have still remain the positive cash flow guy and still focus on that niche but my free content is just more general in nature in order to reach a larger audience. So what I did and the mistake that I think I’ve made is I went from the positive cash flow guy to the property guy.

And being a property guy in a space of thousands of property advisors, buyers, agents, property marketers – all of these sorts of people, I’m just one in a sea of thousands. And so I think the mistake that I made and again I could be wrong on this and I could need to change my mind, but the mistake that I have made is I’ve gotten away from my core message which is investing in positive cash flow property and helping people invest in positive cash flow property.

And so I was thinking about my products. I was thinking about my offerings. And the way that I came upon – I guess, this discovery that I had lost my niche was I was wondering with this problem – Is it a product problem?” “Do my products suck and I need all new products? Is it a pricing problem? So my products are overpriced or under-priced or just not priced correctly? Or is it a marketing problem and I’m not marketing my products correctly? And I do feel like it’s a marketing problem – that I’m not marketing my products correctly.  Because I’ve got a lot of people that signed up for my services and my products and are happy with them.

Therefore, I’m pretty sure that it’s not the products. I’m pretty sure it’s not the pricing. I’m pretty sure that it is nothing. So I’m thinking along this train of thought and then came up with I guess the idea that I’d lost my niche.

As a result, I was rethinking through my products and what I have to offer and how I can position them and I only got back to being the positive cash flow guy or on On Property to be all about finding positive cash flow property. So what I’ll have is On Property listings which I’ll probably might even change the name to Positive Cash Flow Listings just to make it more obvious. I’m not 100% sure about that but I have the listing so that’s a service that I hope you will find real positive cash flow properties.

I’m going to merge my courses into one which I’m going to call Positive Cash Flow Boot Camp. This will be a three-part course. Therefore, the three courses that are selling as individual units will now become one boot camp. And I really feel like when you say boot camp it makes you think about an intensive something that you go through. You can chew on the content quickly. You build up the skills quickly. To me, that’s exactly what a boot camp is. Therefore, to take the three products that I have, packaged them together into positive cash flow boot camp I can show people how to find positive cash flow properties, how to research an area and also how to evaluate individual properties. So I’m confident with that.

Also, property tools I think I may need to put – not on the back burner but just not a huge focus on my site.  Nevertheless, there are property tools I’ll be marketing as tools to help you invest in positive cash flow properties. So I’ve got all of that same sort of products – a tiny bit of repackaging with the boot camp, but basically the same. I’m just changing the marketing around it and changing my focus back to my original niche which is helping people find positive cash flow properties.

I also wanted to record this episode quickly because I’ve listened to something and I don’t want to forget it. I was listening to The Fizzle Podcast which is great. It’s an awesome bunch of guys over there at Fizzle and they were talking about finding your true voice and there were two things that they’ve talked about in the podcast episodes. It’s episodes one and two of that podcast if you want to go check it out. But two things that they talked about that resonated with me around this topic of finding your voice, finding your niche – all of this sort of stuff. And one thing that really resonated with me that was really cool was when they were talking about choosing the niche or choosing the market that you go into.

Often we talk about passion. We talk about our calling. We talk about all of this sort of stuff and that can just be so overwhelming. I know I’ve been overwhelmed at times thinking about, “Am I passionate enough about this market, about this business to pursue it for the next five or 10 years? Am I passionate  enough? Do I feel like God is calling me to work in this business?” And I have really struggled with that.

But reframing it – they reframed it as, “Is this something you care about?” And by reframing it to building a business around things that I care about just makes it so much easier. Do I care about the property market and helping people invest in property? Absolutely. But then I also care about helping parents with night terrors and I care about a whole bunch of other things and I could add those into my business.

So by changing the language to what we’re passionate about, to what we care about has really inspired me in terms of choosing my niche, feeling comfortable with it. Even though it may not be my biggest passion in the world or my biggest calling in the world, it’s something that I care about, it’s something in an area that I want to have an impact and so that’s important.

And they also talked about finding your own voice and a lot of them have gone through this passage – I guess you would call it, of starting with very generic content or copying someone else that they had seen, some guru in the market or something like that and just not getting a lot of traction. But then, they found their own voice, start putting their personality into things and then things really took off. And they interviewed one of the guys – the guy who started a [inaudible7:28] fitness.

He was saying he was writing five articles a week for nine months and he got no traction or generic articles. And then what he decided to do was to move back to two articles a week but to really inject who he was – really inject his new newness and his passion and family guy references and style was references into his blog post and that’s when things started really taking off for him.

So when it comes to finding my voice, I guess what I want to do is find what is my voice, what makes me different in the property market. Because I’m not just a property guy, as I think if I’m just going to be a property guy then there’re other guys who are better. I therefore need to find my specific angle; my specific voice and I’ll be trying out a whole bunch of things. I’ll be trying out how to podcast. I’ll be trying out high quality videos with more editing. I’ll be trying out longer podcast episodes potentially when I’m doing rants and going on rants and things like that.  What I’m going to do is try a whole bunch of things to see what resonates with me, what resonates with my audience and to try and find, I guess the voice that I want to have in the market.

So I was feeling very stuck. I’m feeling a lot less stuck now. I’m passionate to get back to work tomorrow. I took Friday off so I’m going to be working on Sunday and I’m passionate to get back to redo my homepage to focus on positive cash flow property. I’m also excited too I guess, to redo my products, to put a much larger emphasis on finding and investing in positive cash flow properties and then moving forward into the free content things I’ll be creating.

Then I will be looking to find my voice, trying a few things and I guess, injecting up as much of whom I am into things. And so that may be like so much about these references. That may be my new newness that I have. That may be just me being quirky or whatever. I’m not 100% sure yet but I’ll go ahead and I’ll give it a try.

There were emails that I sent out and I’ll just give you a quick update. I did make four new sales for property tools so I got four new members for that. I think I got three new annual members, one monthly. So that was good. However, that was four emails sent out to like a database of 10,000 people. So it’s definitely not a massive conversion to make $155 on a database of 10,000 people over four emails.

Actually, as I’m recording this I just got a new customer – let’s open this up and see if it’s from property tools. That takes it from four to five. Actually, they have spent $99 so they must have bought a course – “How To Find Positive Cash Flow Properties Course.” As I said, I will be selling them individually again so take that $155 up to $255.

All of the way that I receive my payments and stuff, I use a product called Snappy Checkout which I have an affiliate relationship with which you guys can check out. They’re sponsoring this podcast in a way because they are an affiliate deal. They are something that I absolutely love and recommend. I’m looking to do a whole bunch of videos around how to use them and some of the cool things you can do with Snappy check out now that I’ve got this affiliate thing. So that’s another thing that I care about -helping people sell their products and helping people do things well. I think Snappy Checkout is an awesome tool and that’s something that I’ll consider creating some episodes about, some tutorials about.

So you can check out Snappy Checkout – just go to www.pelt.co/checkout  and you can go straight through to see that product. It’s absolutely awesome and will help you sell your products or subscriptions, memberships, all that good sort of stuff. So go ahead www.pelt.co/checkout  and I’ll get a small affiliate commission if you end up using them.

I absolutely appreciate you guys listening. I appreciate you taking the time and letting me vent what I’m feeling and the conclusions that I’ve come to. Hopefully as I get to work this week we’ll start to see some results and we’ll start move things forward.

So until next time if you want instructions go and buy some furniture.

I feel stuck and have no idea how to move forward in my business. What should my next move be?

Hey Guys! Ryan here from Instructions Not Included and I am feeling stuck in my business here.

Aaagghhh! I definitely feel better than I did the other day when I had rehashed my membership into something that was worse than what it was before. So I am feeling better about that, but I am definitely feeling stuck about scaling my business and getting it to the point where it generates enough revenue to support me. I have had quite a few good months in the past, but the money just seems to have dried up. I am not getting new signups.

I still have some recurring revenue from old signups and that is going to cover my costs, but that is it. So it is not going to make any profit, or generate me any profit to live off or to grow my business off. Definitely I am in a place where I am starting to get concerned and frustrated. I feel like I am in an impasse where I just do not know how to move my business forward. I do not know if the products that I have are the right products.

I do not know if the way I am positioning them is correct. Maybe I just need to change the way I am positioning them, change the way that I do my marketing because I am getting more traffic than ever before to my site OnProperty.com.au. I am getting 2,000 people a day, coming to that site which is quite a lot for the Australian property space. And I just cannot seem to convert that traffic into revenue for my business. And so I am very frustrated at the moment. I do not know whether to just push forward to continue marketing the products that I have.

I do not know whether I need to change the pricing or change the positioning or if I need to go in a new direction all together and create new products. I am just feeling very stuck and I cannot work out in my mind what to do to move forward and to get out of this.

I am passionate about it; it is not that I am in a rut and am sick of On Property. I am keen to invest in On Property. I am keen to make it something awesome. But I kind of feel like I have lost that original vision of just trying to help people find and invest in positive cash flow property. It has kind of become this Frankenstein monster where it is a whole bunch of things and tools and courses and a whole bunch of videos that have nothing to do with positive cash flow property.

I just feel like I have lost my way, and I just do not know what I am doing. I do not know if I am at the point where maybe On Property, because I am not willing to compromise on my ethics and sell developments, maybe I am at the point where I need to realize that On Property is not going to be a full time gig for me. It is not going to be a one-site that creates a full time income, and I need to explore other revenue-generating avenues as well.

I have my site DreamyDad.com, which I have created. But that is probably not going to do anything for at least 6 months. I am really spewing that I got rid of Inspiring Audio Books and I got rid of Tired and Sleepy, because at least they were combined making a hundred dollars a month. And if I was at this point right now where I am struggling with On Property, I could work on those and try and scale those. But I am at the point now where really, anything that I want to create, I need to create from scratch because the public speaking site is not making any money and I do not think will be in the future.

I am making some ad revenue on that now, so probably a hundred dollars a month or something in ad revenue. And then the podcasting site that makes a bit of money, but I do not know how I want to scale that. And so I am just stuck and I am frustrated. And I do not know what to do next so I do not know.

I am just working an hour this morning, had to set a couple of things up but then I have date day with my wife. And then I am mentoring at a high school this afternoon, so I will not be doing much work today. And then tomorrow my wife is flying down to Sydney because her sister is opening a new business, so she is going down to help her with that. So I will be on dad duty Friday to Saturday, and then I am probably going to work on Sunday because I have lost a day on Friday.

So at least I have a couple of days where I have an excuse to not work and i can think about my business and I can think about where I want to take it. I have set up like an email mini-course that I am sending out over the next 4 to 7 days to people.

It is actually part of one of my courses, but the benefit is that it kind of suddenly markets my course on how to find positive cash flow properties. But I also use Property Tools inside of that quite heavily and so it markets Property Tools. And really, what I want to find out by sending this out to my list is can I create videos that use Property Tools, will that result in people signing up and using Property Tools.

That is what I want to find out because if I can find out that yes, that is the case. If I create free videos that I can give away where I use Property Tools, and if people will sign up for it because they have seen these free videos, well then I really have a marketing strategy that I can move towards and I can just look at what videos can I create where I use my product, and then I can focus on that.

Or I am even thinking, I am even at a point now, should I turn on Property Listings back to Evergreen? Should I change the pricing back to $30 a month? But should I change it to the Evergreen Launch Funnel where people go through this launch funnel and then it opens for 5 days for them and then it closes. So I am actually thinking of going back to that because at least the revenue for that was a bit more consistent than what I am getting for the moment, which is basically no sales at the moment.

Sales for Property Tools have dropped off. Sales for On Property Listings have dropped off. I was doing really well and I had my best revenue month ever, just like a month and a half ago. And now, I am feeling stuck and that is the process of a startup. And so I do not know how I want to get out of this. I do not know how I am going to do it.

I am really feeling stuck and frustrated. But I did want to document this to you guys and to me in the future to go back and to realize that this is hard, that I need to think my way out of this problem, and i really do not know what to do and I am hoping that I get some sort of spark of genius. I get some sort of idea that can help me, but at the moment I am really stuck.

And so, if you are religious, please pray for me to help give me ideas and to help give me a way forward; or shoot me an email, Ryan@RyanMclean.net and encourage me or share some ideas with me about things that you think I could be doing better because I need your help.

I cannot do this by myself and I think I am realizing that more and more. I really need the input of my wife, and also I need the input of other people and you guys. And I am just trying to work this out and I do not know what to do. Do I push forward? Do I change my pricing? Do I change my marketing strategy? Do I go to a new niche altogether?

If you have any ideas, please email me Ryan@RyanMclean.net. I am going to sign off now. I am just going to go and try and think of something to do. I do not know. If I get an idea, I will let you guys know.

Until next time, if you want instructions turn and listen to me because I have no idea what I am doing. Go and buy some furniture.

Maybe I hit the reset button a little too quickly. I made an idiotic decision that I had to immediately undo.

Oh my! I am such an idiot! My goodness!

Hey! This is Ryan from Instructions Not Included and I made a big mistake in my business. I was just silly. Last night when we were going to bed, my wife and I, I decided to ask her a bunch of questions because I felt stuck in my business and I felt like the idea that I had to merge all the courses into Property Tools to create this shopping center of property stuff was just a bad long-term plan.

I just had this feeling in my mind; bad brand name, bad idea, and talking to her I realized how bad of an idea it actually is.

Think about this right, the way that I was thinking, the courses that I created were not selling that well. So my idea was, how am I going to take the stuff on my site that is not selling that well, that people are not that interested in, and I make that that focus and I make those courses the focus of my entire product or big product.

Is it not that just ridiculous? If people are not interested in the courses, why would I put more focus on them? Really, I should be defocusing them and focus on the things that people actually care about, and the things that people are actually signing up for. And so I have been an idiot and I made a big mistake in that I created this, I sent out emails to existing members to say, “Here is what I am doing. You are getting a free upgrade.

Here is why it is going to be awesome. You are going to get access to all the courses that I have released.” And now I have realized my focus on courses – which is wrong to start with, that I should be focusing on other things.

So after talking to my wife about it last night, doing a big brainstorming session that went for well over an hour, we decided that my focus should not be on pushing more and more courses and marketing them. Sure, I should put out the courses that I have already created and the one that I promised which is the Property Evaluation Course – I promised that and it will be useful so I will go ahead and create it; and then just leave the courses there.

If they sell, they will sell; if they do not, they do not. Do not make them the big focus of your business, moving forward.

Another thing that I was stressed about was, my whole goal is 3 to 5 years’ time to have a pretty passive income online and have the freedom to explore and travel, potentially home-school my children, to do a whole bunch of things that we are potentially thinking about doing. And so if I am going to then create this website that needs new courses added to it all the time, and also I added a community aspect to it, a Facebook group.

That is a lot of upkeep and that is a lot of work and that is not going to create the business to free me up to do what I want to do. So I really need to think, not necessarily what is the best way to create recurring monthly revenue, what is the best way to make the most money from my site; but what is the best way to get to where I want to be in the next 3 to 5 years. And the plan that I set out, that I mentioned in the last episode, is definitely seems to not be the right plan. So what I have done – luckily I did not send out an email to my entire list so I do not need to backtrack on that. And so what I have done is I have just converted everything back, converted the sales page back.

And then inside my membership site I have added a new sort-of user role and that is like a tools user role. And so the people who I already promised to get access to courses and who I promised to get a free upgrade, they will still see all that stuff on the site. But then I have created this new user role called tools, so anyone who signs up now will just be a tools’ member and will only see the calculator.

They will not even know that the courses exist. They will not show up for them. It is not in the sales or marketing message at all. And I also did not create any free content around it. So I am glad that at least not too much damage was done.

So a couple of ideas that came out of our brainstorming session last night: the first idea was that listings generate the most of my revenue and obviously there is this thing in Australian property where people do not want to do a lot of things themselves. They want someone else to do it for them or they want it provided to them. And so we are kind of running off that idea and that thesis about the property market is that the stuff that I put out that people wanted done for them. People seem to gravitate towards that, stuff that are really easy like the listings, like the tools, and the stuff that works like you need to learn how to do this yourself and it is something that you are going to do yourself, does not sell as well. So I am thinking Property Listings, bulk of the revenue, how can we expand that?

We went through a whole bunch of different things. We looked at potentially expanding into reports that we could provide people on the suburb or on the property, and how much we could sell that for. But then, we came back to the fact that that is a lot of increase work. There is a lot of fact-checking that I need to do. There is a lot of human error because we go out and get those reports ourselves. So that probably was not going to be the most viable option for us. It was a good idea and I think it would create revenue but it is not going to lead to the life that we want in that 3 to 5 years’ time.

So the next thing that we thought about is something that I have been thinking about for a while, which is selling access to the archives of On Property, which over 500 high rental yield property listings now, so people can go back and they can see where these properties used to be listed, what areas they could potentially be looking in, and so it just expands people’s minds there. So we are considering doing that as an upsell and so we decided on that. And basically today, I just fixed Property Tools, put it back to normal. And then I am working on creating that upsell for the archives there.

Another thing that kind of inspired that was I was listening to a video by a guy that I would not recommend because he does not seem very ethical, but they were talking about some sales and strategies and even though a lot of their stuff is really sleazy, one of the ideas that came out of that was that when people are buying something they often want an upsell. And so there are upsells that you can offer them so that is what I think I am going to do there.

And then with the tools, we decided to reinvest in that, reinvest in the design of the calculator to make it easier to use and to make it look more professional. And also we had an idea for a tool that we could create for people doing suburb research. So I am going to think about that and explore that more.

So I guess the idea to roll all my courses into one big university fort of thing has fallen flat. And the idea now is to focus on tools and services which is my listings, which is my calculator. And then basically, the eventual goal is to be able to give all my content away for free, but within that content I am using my tools; within that content, I am using my calculator and that sort of stuff. So the free content encourages people to buy the paid tools because it makes doing the research for them a lot easier.

So that is, I guess, the end goal that we are working towards at the moment. So I feel like an idiot because I went down the wrong path, but luckily not too much damage is done. And I am now back, back to where I was but with a more clearly defined path of how we are going to move forward.

So hopefully this just encourages you that often in business, especially in startups, you are not going to get the product right first go. There is going to be a lot of innovating around the product and changing the product but I do not hear many people talking about innovating around the product in a way that you absolutely destroy it and go down the path that you do not want to go and then having to backtrack from that, which is exactly what I have had to do. So be encouraged by that.

If you end up down that path where you have created a product and you have to backtrack, do not be too alarmed and just find a way to make it happen. And tomorrow I am not working. I have a date day in the morning with my wife, which we do every Thursday morning. And then I am actually mentoring at my child’s school; there is an entrepreneur class or this program that is going into the school and help teaching young kids the concepts of running a startup and many valuable product and all that sort of stuff, so they are looking for mentors.

So I put up my hands up that after date day I am going to try and mentor and help a bunch of high school kids as well. That should be fun and I will let you guys know how that goes, what I got out of it, and I feel like whenever you give something, you always get something back in terms of ideas. So hopefully by giving my time to these kids, by hanging out with them, hopefully I can get some clarity as well and some things that I could do in my business and jump start some ideas of things that I could potentially be doing.

So that is where I am at. Hope your business is moving forward, and until next time, if you want instructions, go and buy some furniture.

When running your own business you often need to change strategies all the time. You need to never be afraid to hit the reset button.

Sometimes in business and in life you just get an intuitive sense of things, and I have often found that if I acted on those intuitions, acted on that feeling, then most of the time good things will come about. Occasionally, you would believe something or believe that you have felt something and you would realize to discover that it was not true. But the majority of the time, you get a sense of something without fully understanding the entire picture, and that is what happened to me today.

I understand the importance of sending out email broadcast to my list. It is not something that I remember to do on a regular basis. I am trying to do it consistently on Wednesdays, but today is Friday and I had not done one yet. I was listening to a podcast or something and they were talking about email marketing and I am like, “I have a list of 10,000 people. I need to send something out to them. I need to communicate with them, and I need to market my product – my suburb research course.”

I am in the fortunate position now that I have been paid by Ben and I am not in a cash-strap position, and so I do not need to send a thousand-dollar worth of this course within the next week in order to survive or to not have to pull from savings. So I am in that good position, so I decided – I wrote an article, I did an episode about what really drives capital growth or the appreciation in price of a property.

And so I just created an email broadcast about that with the marketing message at the in saying, “If you want to learn how to find areas that are likely to grow, and then check out my course.” And also, if they actually went to the article or went to the episode and watched it, then there is a call to action in that as well. And I sent it out and you know, fairly decent response in terms of opens and click-throughs and stuff like that. But how many sales? Zero.

I got a sale for the suburb research yesterday I think that kind of came out of the blue that may have come from one of my episodes. But all in all, not many sales for this course and I sent out this email, and within a couple of hours I had this intuitive sense that this course is not going to do as well as I have thought. This is not something that I can just market to my list and they will automatically buy. And this is something that is very specific to their situation. And then I have an idea.

I had an idea to reach more customers with my courses because I feel like these courses focused on a particular aspect or particular skill of investing in property, and by keeping them single courses I am only appealing to people who are looking for them right then and there. So if for example the suburb research course, I am only appealing to people who want to go ahead and do suburb research immediately because they are looking at buying a property right now.

So the people who are researching and looking to buy a property right now, that is going to be a small segment of my population, of my user base. So you have property owners, people who have invested in a lot of property, who feel like they know how to research suburbs, they do not want to pay a hundred dollars for a course. And then you have people who are not quite ready to buy yet so they do not feel like it is worth signing up yet. So really, it is just not appealing to enough people and so I had this idea and I realized I was not going to sell this course as much as I thought.

So I decided to do some data diving, which is looking into the data and traffic for my website to begin to understand why are people coming to my website; what do I need to create to sell to people who are then going to buy this suburb research course.

I discovered that a large percentage of my audience were coming to my website looking at things around building a property; and something that I learned through a video series with Ben, who is my buyer’s agent, and we talked about the ins and outs of building a new property. At the end of the course, there was a call to action to getting contact with him and organize a strategy session. And for all the people who went through that course, we discovered that not many people were actually ready to buy, ready to take action, ready to invest; that a lot of these people were actually just in the research phase of their journey and just researching about building a property. They were not necessarily ready to buy one. So this means there is a lot of traffic coming for this particular term, but there is not a lot of money actually being spent by these people, so it is a very small portion of the audience that actually wants to go ahead and buy property.

So I was thinking, “Okay. We have this audience, a large audience that is researching this topic. I know there is not a lot of good information out there because I have written some of it and I have also done the series with Ben. I just know my space, so I know there is not a lot of information out there. So I was like, “Maybe I could take what I did with Ben and create an eBook out of the key aspects of what we talked about and what I learned: so the ins and outs, the most important things to know when building a property.” And so I was like, “Okay. Yeah.” Create an eBook. I could sell this for maybe $9.95 to these people, and I have thousands of people coming each month around this topic. And so I thought $9.95, this is a great thing that I could market.

I could probably sell a couple of these a week. I was not really thinking about how many I would sell, how much I would make for a year, but I was like, this could be something. And I was thinking about what would I include in this eBook, and I wrote down an outline and I was like, I could create a mini-video course, not as high production as I usually do, but that would actually create the content that would then get transcribed, which I could turn into an eBook.

That would be the fastest and the easiest way for me to do that. And so then I am going down this avenue and I am thinking I will sell this eBook with a free course attached to it because that is a value-add. The course will be available for free anyway, but I will package it up and say, “You get the eBook and you get a free course.” And then for some reason – I cannot actually remember the exact moment, but I had the idea in my mind that this course is an extra course that I want to create. All of a sudden I am starting to get quite a lot of courses! I have How to Find Positive Cash Flow Properties.

I have the Suburb Research Course. I am about to create a Property Evaluation Course. I will then have this course and I was thinking, what other courses could I do? There is one on Saving a Deposit, which I get a lot of traffic from, and there is a bunch of other courses that I have thought of; mini courses like How to Increase the Cash Flow of Your Property, How to Do Renovations. There are just so many things that I could create courses on.

And so this is how my thinking is going, how my thought pattern is progressing. And then I am like, this could be a really good membership site in the way that James Schramko talks about it, which is a membership site is kind of like a supermarket. You go to the supermarket and you are never going to buy everything in a supermarket in one visit. However, you know everything that you need is at that supermarket and you often go back to that supermarket over and over again to get the things you need as you need them.

And so in the same way you can create a membership site that is a buffet, that is like Netflix, that has all of these potential things that you could want and you can then just go in as a customer and you can just access the things that you need. And I was thinking about this and thinking about the courses that I wanted to create and I am like, this would be awesome to get people over the barrier, who do not need a course in their specific situation right now. So I am thinking, people who do not need to do suburb research right now might not buy the Suburb Research Course but they might buy access to a membership site that has a whole bunch of courses in it including Suburb Research.

So Suburb research adds to the value of that membership site but they are not buying it for that specific situation. But then you also have people who want specifically to learn about how to do suburb research, I can say. “Look, this course is available inside this membership site. You just sign up and you get access to the course that you want.” So it kind of reaches out to people who do not necessarily want that exact course right now. And then also, it serves the purpose and the need of the people who want to get access to that course and want to solve that problem. So that is a massive plus.

And then I have also been thinking about the thousand true fans theory, which you guys may have heard of. If you have not, simply google thousand true fans, and this is the idea that an artist, that a creator does not need a massive global following in order to generate a decent income. If they have a thousand true fans, and these are the people that would come to every one of their shows, buy every one of their albums or artworks or whatever it may be. If someone had a thousand true fans that they could get to spend $100 a year with them, that would be $100,000 a year, and that would be a decent income. It is not a a multi-million dollar business but it is a decent income for a lot of people.

And so I have really been inspired by these thousand true fans, and my passion really does lie around providing high quality, low value products to the market. I get off being generous. I get off on pricing my products low. I get off on people saying, “Why are you charging so little for your products?” And I get off on just shocking the market because I can and because of who I am as a person, that I can give generously and I can do it because I do not need the money. And so in an ideal world for me, I would offer everything that I offer in On Property, the listings, the tools, all of that sort of stuff.

In a perfect world, I would love to offer everything for just $10 per month, and to have a thousand true fans and $100,000 and bygones be bygones, and then that would be it for me. I do not have the ability to do that at the moment because of the revenue needs of my business as well as the revenue needs of my family. But definitely if my site scaled to a point where I could do that that would definitely be something that I would want to do.

But then I thought, “Hey, if I tack this course onto Property Tools, which is my Property Calculator, where people are already paying $5 a month; and I have about 75 members that I have built over the last 3 or 4 months in there. If I added the courses onto this, change of pricing from $5 a month to $10 a month, then that is the exact amount that I would need to work towards that thousand true fans. And so that is exactly what I did. Today, I changed my sales page. I changed my pricing, and I set up the membership site to also contain these courses. And I launched the new version of Property Tools.

I did not tell anyone about it. I updated my homepage; just put an announcement on my homepage announcing the new version of Property Tools where you get access to all of these. And I am happy to announce that I launched it, as I am recording this – it is 8:30 PM; it probably went live about 4:00 PM. I have made my first sale within a couple of hours. My first $9.99 per month from one of my one thousand true fans has come through.

That was super exciting to see, super exciting to get that feedback and to get that instantaneous customer. And also, I just feel like I am passionate about this. I feel like this is really valuable. I feel like I know what I am offering is awesome, and as I build this up and as I build up more and more courses, really, you do become like the Netflix of the property industry. That would be something that could be really, really exciting. Netflix in Australia, I would not go with anyone else because Netflix just has such a wide variety of things. They have awesome documentaries. They have awesome Netflix show.

There is no point going with anyone else. I think if I can build up this repertoire of property information at such an affordable price, eventually people would be subscribed and they would be, “Why will I go anywhere else when I have access to all these information from Ryan at On Property and all the courses in there for $10 a month. Why would I pay $2,000 to do a course? Why would I go somewhere else when I can stick here?”

So within the space of a day, or a couple of hours, I went from trying to promote a course to completely changing the pricing model and the way that I am selling my products. And really, it is a move back to what I previously had in On Property where everything was bundled in there, which is a bit strange because I just moved away from that a couple of months ago and unbundled everything. And now I am bundling it all back together again. The listings are still separate but everything else – the teachings and the tools, are now bundled together.

So maybe in the future I will unbundle them again, once I add more and more courses, and if the community grows, then I could unbundle the tools again. But at the moment it is good to have the tools bundled in there because it is just  a better excuse for people to stay subscribed for $10 a month because that is the only way they could get access to that calculator. They cannot just go in, download all the content, and then leave because then they will not be able to use the calculator. So by having the calculator in there is encouraging people to stay and as I have said, like eventually if I get enough courses in there and it is Netflix where there is this buffet of content available, then maybe I can unbundle it again in the future.

But that is where I am at now, I am very excited, hoping to drive this forward. I am glad I do not need revenue straight away, and so I can work towards getting more and more customers at this $10 a month price range and work towards eventually getting a thousand true fans and a thousand customers at $10 per month and make about $100,000 a year. I will be very, very happy with that. I could go on and live my life and would not have to worry about things. So that is where I am at.

I hope things are moving forward in your business. One of the things me and my wife always say to each other is to never be afraid to hit the reset button; and in a way that is what I have done today. So I just want to encourage you, no matter how far you have gotten down a path in terms of your pricing strategy or the products that you are creating, never be afraid to hit the reset button, or to backtrack, or to change strategy. So I wish you the best of luck in your business and until next time, if you want instructions, go and buy some furniture.

An update on the progress of my new niche site. Good news is that I have finished all the work for it in just 3 days.
 
Hey guys! Ryan here from Instructions Not Included, and I want to give you guys an update on how I am going on the niche site or the small site that I am creating to market the Lully, which is the product that helps stop night terrors in children. My child had night terrors and this product helped him to stop having night terrors during the night.
 
If you do not know what night terrors are, consider yourself lucky; but basically that is when your child wakes up kicking and screaming and having a tantrum but they are not actually awake. So it is very stressful as a parent because you cannot console your child. It is very difficult to wake them up and to make them stop having these night terrors.
 
So I was really excited to find this product which solved my problem. And I was also quite frustrated with the product that it was such a hard solution to find out there.
 
If you are a parent and you have a child with this problem, then it is very hard to find out about this product and I locked into it because I was listening to this week in StartUps and eventually Capital Fund who was talking about how they funded this startup and so I had to do a lot of googling to find them and I found them through like a sleep study blog post on Stanford website about the Stanford Sleep Study or something like that. So it is very hard to find, so I want to help the parents out there who have children who have night terrors.
 
I want to share this with them to help them, but also there is the opportunity for me to market this product through Amazon, because it is available on Amazon.com. I thought I could create a website; I could market this product and I could send them through my Amazon affiliate link, and if anyone buys then I get a commission for that.
 
So that is kind of the basis for my website. I set the goal to creating about 10 articles and spending no more than a week on this site, was what I gave myself. And I am happy to let you guys know that I have created 13 videos, which will turn to articles, and I have only spent 3 days on this site. So today is the third day that I am spending on the site and basically everything is being done now.
 
I have just finished the videos and I am just uploading the videos. And then I just need to write a couple of descriptions and then I am done and I will hand it over to my awesome virtual assistant who will then go ahead and will upload all those to YouTube, will upload the podcast to Soundcloud and will order those transcriptions. And so really, I am done at the moment in terms of what I need to do for the site.
 
I will probably need to revisit it in a couple of weeks when I can actually get those transcriptions done. My transcribers combined can do about 2 hours of audio transcriptions per week, but they are currently working on stuff for On Property. So they will be finished with that in about a week or so, and then I can provide them with the Dreamy Dad ones.
 
In case you did not know, the site is called DreamyDad.com. So I will provide them with those transcriptions, that will take another week for them to deliver those; and my virtual assistant will then receive those and will upload those both to YouTube and to the website, so in a couple of weeks we should have the transcriptions done. We should have them up on the website, and then we are hoping to start to achieve some things, start to get some traffic and maybe get some sales. I am not hoping for a lot. This is really, I guess, a trial for me. But if I could get any sales through this, that would be pretty cool.
 
So at the moment, I think we have uploaded 7 videos of the 13 because I am still processing some of them. But let us go ahead and have a look and let us just use the term night terrors. I am searching in YouTube to try and find myself. I uploaded these videos probably about 24 hours ago now, and I am now on the second page and still have not found myself; third page, okay. So it looks like I am definitely not ranking for night terrors at the moment, but that is a pretty highly searched term so I am definitely not expecting to rank for that in the early days, maybe down the track if my videos do prove popular.
 
One of them was symptoms of night terrors. Let us search for that and see if we come up. Alright, so I am not on the first page, scroll down, not on there at all. So basically, I am not appearing in YouTube at the moment and I am not surprised by this. I am used to putting video up in YouTube for On Property, and if it is for an obscure term it is going to rank for that basically, instantly, for On Property. But I do have a couple of years history with that site, and YouTube knows that people watch my videos and that people like my videos and stuff like that. I am not completely surprised that my videos are not showing up. Let us try this one: how to deal with night terrors.
 
Let us have a search for that. Okay, if we search how to deal with night terrors in YouTube, I am actually the 6th result at the moment. And we have not created any thumbnails for these yet. Well, I have created them but they have not been uploaded.  I am actually the 6th and the 8th results on that page, so that is good. And we also have some thumbnails to upload which will make the videos more likely for people to click on. So nothing really happening in YouTube at the moment, but it has only been 12 hours so I will report back to you guys in the future.
 
But basically, I am super excited to get this done, super excited to work on something that is different from On Property. And it is also just good to get in the creative space of doing something new and then thinking about how can I take that across and apply that to my main site which is On Property. And so I have been thinking, I have been mulling over the last days about potentially doing more high-quality content in the future. So rather than just a talking head video, I am actually thinking about doing some higher production stuff here and there to really engage the audience and to have awesome videos. But that is not something I am going to launch any time soon, but it is something that I am thinking about.
 
And I did really enjoy creating this site for the Lully, creating DreamyDad.com, and I like the process of creating this mini-site to solve a real need out there where people need help and to recommend a product that I absolutely love myself. So definitely I will be thinking through things and how can I replicate this across another website. At the moment I have no ideas.
 
And then the other thing that I am quite passionate about is Super Smash Brothers Melee, but there are a lot of issues about copyright and stuff like that if you are going to be uploading footage of the game. And Nintendo does not seem to be very happy to work with players and creators so I am probably going to stay away from that market.
 
But so I am going to monitor my life and see what other problems that people might want solved on the internet, is there a product that I can recommend, or even if I just create videos and make some money through advertising on smaller sites, that is definitely something that I want to pursue and want to consider because my goal was always to be a media company, not to be a property company. And so for me to be working on this night terror website, I know it feels like I am doing what I wanted to do, which is creating content, creating media and then hopefully making money through that. We will see how we go with this, if it does well, if we start selling some products then I will expand it and do more videos.
 
And I will also consider talking about sleep in general and also I will probably go back to the founders of Lully and see if we can get another interview with them to cover topics in more detail and call on their expertise. But whether we see any traction before I go down that path and make the effort because I can see I am getting traction, I am selling their product then I can say, “Hey guys! I am selling x amount of your product per month. I really need your help in doing a video,” and they are probably more likely to do it.
 
So I am excited about this website, DreamyDad.com. If you want to go ahead and check it out, it is a small niche and I am not even sure if I am going to make any money, but hopefully I can help those parents out there who have night terrors.  So we will see how it goes. That is my update, so 3 days of work. Let us track it and see how much money are we going to make from this website. Was it worth the 3 days of work or should I have just spent those 3 days creating videos for On Property or working on other things.

But it definitely made me think again about Outspoken.co as well as PodcastFast, and particularly about not pursuing those sites and not pursuing creating my own products because it is just so much effort. And rather than pursuing those, to try and find other areas where I can create content and market a product and make money in easier ways. So I do not know. I will be mulling over it.  I will keep you guys updated as thing go. But that is it for me for today.
 
So until next time, if you want instructions go and buy some furniture.
 
At the end here, I just want to quickly mention the sponsor of the Instructions Not Included Podcast, which is Snappy Checkout. Now Snappy Checkout is the tool that I use to collect credit payments online, or credit cards online. It helps you manage all your products. It can help you deliver your products as well and provides a really seamless checkout experience for customers, both on mobile devices and on their computers. So it is absolutely awesome! It connects with Stripe, which is a very popular payment platform or back end system. And the fees are super affordable. I think it is something like you pay 30 cents or 2%, whichever is less per transaction.
 
For a lot of places like Gumroad, you pay a 5% transaction, so on a thousand-dollar product that is $50. With Snappy Checkout, you pay a Stripe fee which is 2.9% plus whatever fee – $2 or whatever percent it is, whatever is less. So if I went with Gumroad and sold a thousand-dollar product, I will be paying $50. If I use the Stripe with Snappy Checkout, then I end up paying – I think, it is around $31. So it is a big difference. It is a big saving and it is a really awesome tool to manage things on the back end and also provide you with a lot of analytics of how many products you are selling and shows you your monthly stats. So I track all of my sales through that and it is really useful. Great customer support as well, I highly recommend it. If you want to check it out, go to pelt.com, P-E-L-T.co/checkout.
 
That is my affiliate link for Snappy Checkout and thanks to them for providing me with that affiliate link so that they can be a sponsor of this podcast and hopefully drive some revenue for this podcast so we can keep it going and potentially increase the production value of this podcast. If it starts making money then I will spend more time investing in it and maybe even try and get some people to help me with it just to increase the production value of this site. So thanks again Snappy Checkout! Go to pelt.co, P-E-L-T.co/checkout to look at Snappy Checkout and sign up to day.

Today I am drinking a beer and celebrating with you guys just like I promised? Long time listeners will remember this promise and why I am drinking this beer.

Hey guys, Ryan here from Instructions Not Included. I am drinking a beer and celebrating because I made a promise to you guys that when I got my first sale of something. Now, can you remember? I will go ahead and drink a beer and celebrate with you guys when that actually happens. So, here we go. I’m going to drink my beer. It’s good stuff.

The reason we are celebrating is that I made my first sale for outspoken.co, which is my public speaking site. I made my first sale on the product for this site, which is the $30 US sale. So, $30 – definitely not life-changing by any stretch of the imagination, but I’m super stoked to have taken this step and sold my first product and proven that at least someone wants to buy this product.Maybe this person is the only person in the world that wants to buy it, but at least someone did.

Yesterday, I got the notification from Snappy Checkout that someone has purchased my course. Snappy Checkout, as you guys know, I’m affiliate for them now. So, best way to collect payments, absolutely. Go to pelt.co P-E-L-T dot C-O /checkout to check out Snappy Checkout.

I definitely recommend them. The guy, Mike, who created it, is a stellar guy. Awesome customer service. But yes, I got the notification from Snappy Checkout through my email that I got a new product. I didn’t really think anything of it, because I get those notifications all the time through On Property.

You know, new subscription to Property Tools, new product sale, new course sale. And I have been marketing my course on suburb research, so I thought, oh, you know, maybe it’s something like that, just kind of left it. And then, I went through my emails to take action on these items and follow them and stuff like that and saw that it was actually for outspoken.co. This was actually a public speaking sale. I was like, Yes! Yes! This is absolutely awesome!

The marketing that I did for it was pretty pathetic, really. I’ve got a products page on the website where I’ve got a little spiel about the product with the Buy Now button, which takes you through to Snappy Checkout, but no good sales page or anything that. And then, I’ve also got an email that goes out about it.

So, nothing super serious that is going on there. But I made a sale. And so, I’m very happy with this, which means I’m making some money through outspoken.co, which means that maybe, just maybe, it’s time to re-invest in outspoken.co. Begin creating some videos for that where I can teach people about public speaking. And now that I’ve got a course and I can send them to the right website because all of my episodes talk about publicspeakingpower.com.

I can talk about the product as well and mention that and try and get people to buy it.

I haven’t actually decided that, yes, I’m going to go ahead and market this product more. But at least, one person bought it and so the day’s work that I did to create this course wasn’t for absolutely nothing. So far, it’s been for $30 and really, we wanted to create this to see whether we could sell it. And also, so we could improve on the product over time. Because, obviously, the more customers you get, the more feedback you get, the better insights you get about what products to create.

So, I’m super excited about that. Super excited to be celebrating with your guys, drinking my beer. Very good. It’s Friday afternoon. In terms of the suburb research course, the sales haven’t gone too stellar. I think I’ve had 2 sales. Definitely considering changing the cost of the product to $99 rather than $100 just to see if that makes any difference. My mate, Ben, said when they tested it, if a number ended in a 9, people were 16% more likely to buy it. So, experimenting with $99 versus $100 could be something to do.

I really just did $100 for transparency purposes and because I had done it on Property Tools, I had made it $5, but that was because Property Tools is so cheap. I wanted people to be able to say, yeah, there’s this tool, it’s just $5 a month. Go ahead and check it out. But I’m thinking maybe I should make it $99. And maybe I should make On Property Listings $49 instead of $50. I’m not 100% sure, but thinking about that.

Also, I’ve created 7 videos for that, so that’ll go out in November. I’ll send out some emails next week. I didn’t get around to sending another email this week, but I’ll send some more emails next week about suburb research because I’ll have content to send out about it as well. And so, hopefully, we can drive some more sales next week for that product as well.

Also, I’ve been working on Instructions Not Included today to get more episodes out to you guys. I had a break in recording, which means there was only one episode that I had missed the publish date for. So, that will go up today. So, that’s good. So, people didn’t miss out on much because I was too lazy to get the episodes edited. And also, for Instructions Not Included, I did a cool interview with the guy from Lully, which is a company that sells this vibrating disc, I guess you would call it, that helps children who have night terrors and I’ve got a child who has a night terror.

It really helps with them. So, I had a cool interview with him today, which I’m actually going to schedule earlier just so we can get it out sooner rather than later. I think that’s episode 44. So, ryanmclean.net/44. You can check out that interview. It’s called a [inaudible 5:51] story and how they came up with the idea and the research they went through in order to get it and to create a product that they could market and create a company around, which have now raised funds for and they’re doing really well.

It’s a great product. They’re meeting a real need. That was a great interview. So, that’s where I’m at. Nothing too serious, but definitely, I want to create more and more episodes for On Property and for the suburb research sort of stuff. But then, also, I was thinking after doing the interview with the guy from Lully, they actually sell that on Amazon. And so, I was thinking that could be a cool affiliate site for me.

A site about night terrors because I’m a parent, I have a child who experiences night terrors. I could definitely take that angle on it. Market the product through Amazon and then just have it as an Amazon affiliate site. I’ve been talking to them, shared some ideas about how to market stuff for their product. I really like the product, I would feel very comfortable marketing it and it’s just something very interesting. Obviously, the big risk with that is if they product off Amazon, decide to sell it directly, well, then I just kind of lose my entire revenue stream from that. So, I don’t know.

It’s something that I’m going to mull over and consider this weekend. Should I create an affiliate website on night terrors to market this product? Because I have that experience, I can do some research and some knowledge into it. The product sells for $150 or something. So, a 5% commission is $7. I have to sell a lot to make any decent amount of money, but definitely something worth exploring. So I’ll mull over that and see how I go.

Well, that’s my musings for today, guys. I’ve been working hard. I’m keen to grow my business even more. I talked to Ben. No payments coming through for the end of this month, which is disappointing. But I have had some product sales, $50, $100 here and there. So, I do have enough money. I don’t think I’m going to run out of money. And I do have a lot of personal savings as well, which I’m okay to spend if I need to. But I spoke to Ben, I got 2 extra sales, which is like another $2,500 coming from him eventually.

So, it’s not coming at the end of the month, so cash flow is going to be tight, but I will make it and I am doing enough in product sales to get me through this storm. Even if I’m not, then, I do have some savings that I can work upon as well.

That’s it for me today, guys. Wish me the best of luck in musing about this new website and also dealing with my cash flow issues. I hope everything is going well for you. And until next time, if you want instructions, go and buy some furniture.

I’ve decided to make the month of November “suburb research month” as a way to market my suburb research course. Will this help me get out of my cash-strapped situation?

Hey guys, Ryan here from Instructions Not Included. I just wanted to give you a bit of an update on my strategy to create content and to market my suburb research course. What I did was I created a bunch of content today. I did my list like I talked about in yesterday’s episode and I created outlines for 12 or 13 of the articles. I mean, of the videos that I’m going to create.

What I decided was – I had like 24 episodes, anyway, and then a couple more and I thought, why not just make the month of November suburb research month? I’ve wanted to move towards daily podcast episodes, anyway, and this is just the perfect excuse.

What I’ve done is the first episode is going to go out on the first of November, which is in a couple of days. Basically, I’m going to create podcast episodes so every day in November an episode goes out about suburb research marketing my suburb research course.

Now, I only did $200 in sales when I sent out my email, which is definitely not ideal. Money is going to be tight so I am a bit concerned, but we shall see how it goes. See if I can pull something off. I’ve got a computer to sell. I’ve got some other stuff that I can do. I am getting new customers to On Property Listings and On Property Tools, but these new customers are coming in at $50 a month, $5 a month, $50 a year.

So, I’m getting these small amounts of money. These small amounts of money will probably tie me over for another week or so, but it’s definitely getting tight. I don’t like it. I don’t like being in this situation where I need to work my way out and it’s quite difficult. I like being in the forward-thinking situation where I’m just like, okay, how can we move this forward? What’s the best step to take? I don’t like being under the gun.

That’s all right. Sometimes you need the pressure to move your business forward. Oh, yes! I forgot. I was just thinking. I’m getting 2,000 visitors a day to my website, which is massive for an Australian property website. And I’m just thinking, what I can do is I can put a title bar at the top talking about my course. There’s one called Hello Bar, I’m just googling it now. Maybe I could go ahead and use that one and create that and I can market my course to the website visitors and hopefully get some sales.

Maybe I need to do a sale on the product? No, we’re not there yet. If we get stuck and we’re legit running out of money, then let’s do a sale, but for now, we won’t, okay? All right. I’m going to go ahead and setup a Hello Bar. I’m going to put that on the website.

I created 5 videos today – nowhere near the 12 I had planned to create in a day. I can not do 12. It is too difficult. It is too mentally straining to create these videos. So, 12 definitely unachievable, but 5 today and I actually edited them and uploaded them as well. Well, they’re processing now and I’ll upload them overnight tonight. So, 5 done in a day – edited and uploaded. I’m pretty happy with that.

All right. I’m going to put this header bar up there and see if that helps at all. Wish me luck and I’ll keep you guys update with how everything goes. So, until next time, if you want instructions, go and buy some furniture.

Today I flesh out my marketing strategy for launching my new course and trying to sell myself out of my cash-strapped situation.

Hey guys, Ryan here from Instructions Not Included. I wanted to give you an update on my marketing strategy for the suburb research course and basically coming up with enough money to survive until Ben’s money comes through as well as some of the problems that I’m having and I don’t know what I’m going to about.

But I’m hoping that as I talk to you guys, some ideas will begin flowing. I feel that really creating this podcast does help me understand things more and getting things out there really helps.

So, I sent out my first email today to my list about my suburb research report. I didn’t do a special offer or anything. I just said, “It’s available. Go ahead and check it out.” I wrote it kind of as if writing to a friend.

So, it wasn’t super sales-y, but the whole purpose of the email was to get people to check it out. So, it wasn’t like, “Here’s some free content. Oh, by the way, I have this course. You should buy it.” It was definitely like, “Go ahead, check out this course. If you’re interested in suburb research, then I think you should buy it.”

So, I had 2 sales straight away. So, that’s $200, but that’s all I’ve had today. I definitely would have liked more than that. My goal is $1,000, but this is only one part of my strategy to achieve that. That was one email and then I’m going to create some free content and send out emails around the free content; which will also market the course and hopefully get more people into the course.

It’s hard because this is a course that’s designed to sell overtime to people who need it at that point in time. It’s not a course that I designed to sell in one big hit like I’ve done with previous products that are just like, “Go ahead, buy this product. Sale ending soon.”

The problem that I have now is I’ve taken the time to write down ideas for content that I could create. Originally, I was thinking, “Okay. I’ll do 7 episodes over 7 days.” I wrote down a whole bunch of ideas and I’ve got 20-30 ideas for episodes that I want to create. So, I put them all on individual index cards and I’ve kind of ordered them and I’ve got a row of primary things. Things that I think are super useful to market my product and to sell as many as I can in the next week or two. So, that’s in one line and I’ve got 4, 8, I’ve got 12 of those.

I then got a secondary line, which I think will be very useful to people and will help me sell this course over time. And I’ve got 12 of those, but one of those index cards should be fleshed out to 15 different podcast episodes. So, 12 to 28 or 27 in the secondary pile. And then, I’ve got a third pile which has 4 in it; which are kind of interesting but won’t necessarily help. It’ll just be a nice-to-have.

So, really, I’ve got 12 to create and then another 12 that I’d like to create. And so, my problem is, rather than do 7, can I do 24? And how can I handle that increased workload and how can I make that happen? So, that’s what I want to talk through with you guys today.

And then, I have one other issue, which I also want to talk about; which is this podcast and how can I get these episodes done more quickly and get them out. Because I’m finding I just don’t have enough time in the day to focus on Instructions Not Included and spend the whole day editing these episodes and getting them out.

Okay. So, let’s approach this. Let’s think, “How can we do this?” Alright, so we’ve got maybe 24 episodes that we to create instead of 7 and we’ve got a week to do it. Okay, well, the majority of my process is already done by my virtual assistant. So, she orders the transcriptions. She publishes everything to the blog. She uploads all of the episodes. So, that’s fine. But the things that I do is I’ve got to outlines for all of these. I’ve got to record the episodes.

I then got to get the episodes on to my computer, edit the episodes and then upload the episodes to Dropbox. I also have to export the episodes, I guess, after I’ve edited them.

So, how can I make this process quicker? How can I get 24 episodes done – not in a day. I couldn’t do it in a day, but in a couple of days. Well, I’ve got a week. If my entire week was focused to that, then it could be achievable. My day is almost over, so I can’t do much today. But what I can do is write, in order, each of these episodes. Or, I can write one piece of paper per episode, because that’s generally how I do my outlines.

Now, generally, I don’t like going too far ahead. 24 episodes is a lot of episodes ahead and I don’t like doing that because I find my mind changes and I just end up doing nothing with the data. But because we’re trying to do this over a couple of days, I’m going to try it and I think that’s going to be okay.

So, we’ve got an order. So, today, I can write out that order and maybe even begin working on some outlines. And then, really, it’s just a matter of focusing the majority of my attention this week on to creating these episodes. What I usually do is I’ll film an episode, I’ll import it and I’ll edit it. Maybe I should just record these back to back. Do absolutely no editing at all, but just check each episode and make sure the sound is good. So, record them all or record as many as I can.

And then, I could go through and do editing. Because you do get tired, so maybe I could record one day and just do a full day of recording. And then the next day, I could do a full day of editing. And then a full day of recording, a full day of editing and get as many done as I can. It’s worth a try.

This afternoon is outlines, as many as possible, get them all in the book. Tomorrow, which is Wednesday, will be record as many as possible and I won’t be editing any tomorrow; which means there’ll be nothing going out tomorrow. Thursday will be edit as many as possible. And so, I can edit them and then I can batch that and I can get them all uploading Thursday night to publish on Friday. Friday, I could be creating more videos. And then, maybe Monday, I could do some more editing. So, definitely achievable.

And I also need to think about Instructions Not Included and how I’m going to get around to editing this. Because I’ve got a 6-week delay, but at the moment there’s no episodes going out because I haven’t edited them. So, how am I going to find time to edit them as well and batch them and make them make sense? I have no freaking idea because the episodes aren’t even labelled. So, I don’t even know what they’re about to create a title in order to upload them. Yeah, I don’t know what I’m going to do for Instructions Not Included.

But I’m pumped about creating these 24 episodes and just going, “Bam, bam, bam, bam, bam!” for basically a month on suburb research to market this course. That’s going to add tons of value to people. Over time, it’s going to drive a lot of sales for me. It’s just a lot of work. Alright, I’m going to go ahead and get into it. I’m going to try and smash some of these out. It’s 3:09, I’ve got a little over an hour left until I finish the day.

Hoping to get on Smash Brothers tonight. But we’ll see how we go with the missus and if she’s okay with that because I have been out a couple of nights, so not 100% sure. With Smash Brothers, I did research that people who played Fox and Falco – which are the two best characters, but also the two hardest characters – tend to have more hand problems than people that play with characters that require less buttons.

So, I’m definitely happy with my decision to go with Peach. And I’ve got a secondary character now, which is Marth and I’ve been practicing a bit with as well. So, I’m getting better, looking forward to the next tournament that I’ll attend some time in December. You guys know I love Smash Brothers. Super Smash Brothers Melee – I don’t know why I talk about it in this business podcast, but it’s definitely a big passion of mine.

Alright, I’m done. I’m just rambling now. Until next time, if you want instructions go and buy some furniture.

Today I was working on the suburb research course sales video. I decided to create a parody video as a way to connect with my audience. Here is why.

Hey guys! Ryan here from Instructions Not Included. Basically this is my audio journal where I document my process trying to create a successful online business.

I talked in the last episode about my plans to market my suburb research course which I have now completed. I am very happy to say that the course has been completed. All the training videos are done. They are all uploaded. They are all on the page, everything is a go. All I am working on at the moment is the sales video and that is something that I have trouble with.

I am not a copywriter. A lot of the way to write copy goes against the grain of what I do which is being very upfront and honest and not trying to trick people like exposing bad tactics that the industry does.

So I find it hard to write sales videos and I have an idea from my wife for this sales video was actually to create 2: create one sales video that is like super sleazy, kind of like a parody sort of thing; and then create a second sales video which is the real one which is just me being honest with the audience and saying, “Here is my course. Here is why I created it.”

So that is exactly what I did. I have created 2 videos. One is short. It is less than 2 minutes, just kind of a parody thing. You are going to be super wealthy if you buy this course. I used heaps of stock video as well so it is quite stupid. I talked about being rich and then the printing press appears. I talked about flying first class and you got like the typical plane flying sort of scene, all these sort of dumb stuff. And so I kind of made it like a parody.

I guess my goal is I am going to in some way incorporate that into my sales and marketing. And so I will say there is a salesy video here. I will probably just incorporate it into my emails that I send out. So sales video, working on it today. I was hoping to get it done by today and to get the sales page up. But like I finished the sales videos which is good. they are just processing now. And so tomorrow I will be working on the sales page and hopefully I can send out an email tomorrow afternoon.

The first email in the marketing – the launch of this course and so hopefully I could send that out tomorrow because that allows me to send at least 2 emails this week: one next week or maybe one on the weekend as well. So that is kind of what I am working towards. I am definitely running low on money. I have a couple of weeks of revenue left at the moment.

Definitely do not want to have to approach Ben and ask him, “Hey bro! Like do you mind if I get paid early because I am about to run out of money.” I do have personal savings that I can draw from so I am not going to actually run out of money. But it is getting down to the well.

So I am excited to get this sales video done, to get this course launched and then market this course and create some podcast episodes marketing this course as well. I really need to drive some more sales. I have had a few On Property listings signup recently which had been good.

There have been monthly registrations which is great because monthly because it is the most per month in terms of cost. But then it is not great because I do not get a bunch of revenue upfront. If someone pays for a year upfront, I get almost $500.

If someone pays for 2 years upfront then I get about $750 or $720 or $740 or something like that. And so it is great when people sign up upfront to get that chunk of cash. But monthly is kind of the best long term because it is the largest source of revenue. I guess you would say because people are paying more per month and they are not getting a discount.

So ideally I would love to have 200 members that are all paying $50 per month which would give me 200 times $10 is $2,000 times by 5 that is $10,000 a month. Is that right?! 200 times $50 is $10,000 a month. That is insane! So I guess that is my goal. That is crazy. But I am not getting all monthly people. I am getting annual people. I also have people who are on discounts from back in the day. So I am not aiming for $10,000. But yeah.

So that is what I am working on at the moment. I am also going to sell my old computer so hopefully I am going to get some money on that, $500 to $700 or something for that which will keep me in the black. So I am still working on getting all my old data off that and will need to restore that computer, bring everything back up to scratch. But yeah, I am excited where this is going. I will keep you guys in the loop as to how the marketing goes and how the launch of this course goes and what sales we get and stuff like that. I think that this is a great course.

I hope that my sales message is good enough to get through to people so they will understand what this course is about and why they need it. And I am even thinking like get the draft of the sales video out tomorrow and get the sales page created but then maybe adding video overlays and stuff to the sales video of like inside the course and stuff which I could potentially do at a later date.

So that is something that I will be exploring. That is where I am at. Alright guys, until next time. If you want instructions, go and buy some furniture.